Magnum DS80 Dual-Speed Personal Hub Installation and User Guide (11/98)
GARRETT
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unsure of any procedure described in this section, or if the Magnum DS80 hub is
not operating as expected, do not attempt to repair or alter the unit. Contact your
supplier (or if unknown, contact Garrett Communications) for assistance.
5.1 Before Calling for Assistance
1.
If difficulty is encountered when installing or operating the Magnum DS80
refer back to Section 3.0, Installation and Section 4.0, Operation. Check to
make sure that the various other components of the network are operable.
2.
Check the cables and connectors to ensure that they have been properly
connected and the cables/wires have not been crimped or in some way
impaired during installation. (About 90% of network downtime can be
attributed to wiring and connector problems.)
3. Be certain that the AC power cord is plugged into a functioning electrical
outlet. Make sure that the AC power cord is properly plugged into the DS80
unit. Use
the PWR LED to verify the unit is receiving proper power.
4.
If the problem is isolated to a network device other than the Magnum DS80,
it is recommended that the problem device be replaced with a known good
device. Verify whether or not the problem is corrected. If not go to Step 5
below. If the problem is corrected, the Magnum DS80 and its associated
cables are functioning properly.
5.
If the problem continues after completing Step 4 above, contact your supplier
of the Magnum DS80 unit (or if unknown, contact Garrett Communications)
by fax or by phone for assistance.
5.2
When Calling for Assistance
Please be prepared to provide the following information.
1.
A complete description of the problem, including the following points:
a. The nature and duration of the problem;
b. Situations when the problem occurs;
c. The components involved in the problem;
