TS-1 Operation Manual
Page 9
GARNER PRODUCTS, INC. LIMITED WARRANTY AND WARRANTY RETURN POLICY
Garner Products, Inc.
(“Garner”)
warrants this Garner-branded product (“Product”) against defects in materials and
workmanship for a period of ONE (1) YEAR from the date of purchase by the original end-user (“end-user”) as evidenced by
end-user’s packing slip or invoice (“Warranty Period”). No Product may be returned except upon prior written permission by
Garner and shipment to factory with transportation charges prepaid.
If a defect arises and a valid claim is received within the Warranty Period, at its option, Garner will either: (1) repair the Product,
(2) exchange the Product, or (3) request that end-user replace defective parts with new or refurbished user-installable parts that
Garner provides in fulfillment of its warranty obligations. A replacement Product or part, including a user-installable part that has
been installed in accordance with instructions provided by Garner, assumes the remaining warranty of the original Product or
ninety (90) days from the date of replacement or repair, whichever provides longer coverage.
Garner’s liability under this warranty is limited to Garner’s cost of replacing any part or Product found by Garner to be defective
and shall not exceed the original purchase price of the defective Product. End-user’s sole and exclusive remedy against Garner
shall be for the replacement of the defective part or Product as provided herein.
This warranty does not apply to: (a) cosmetic damage, including but not limited to scratches, dents and broken plastic; (b)
freight damage; (c) consumable parts; (d) damage caused by accident, abuse, inadequate wiring, power surge, rust, corrosion,
neglect, misuse, water, fire, earthquake or other external causes; (e) damage caused by operating the Product outside the
permitted or intended uses described by Garner; (f) damage caused by service performed by anyone who is not a
representative of Garner or a Garner authorized service provider; (g) a Product or part that has been modified to alter
functionality or capability without the written permission of Garner; or (h) if any Garner serial number has been removed or
defaced.
No Garner dealer or reseller is authorized to make any modification, extension, or addition to this warranty.
DISCLAIMER
THIS WARRANTY SET FORTH ABOVE IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE OR USE. GARNER’S MAXIMUM LIABILITY SHALL BE LIMITED TO THE PURCHASE PRICE OF THE
PRODUCT.
LIMITATION OF LIABILITIES
IN NO EVENT SHALL GARNER BE LIABLE TO ANY PARTY FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES OF ANY NATURE THAT ARISE FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY
OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOSS OF REVENUE, LOSS OF ACTUAL
OR ANTICIPATED PROFITS, LOSS OF BUSINESS, OR LOSS OF GOODWILL.
GARNER’S MAXIMUM LIABILITY SHALL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT WHICH GIVES RISE
TO THE CLAIM. END-USER’S SOLE AND EXCLUSIVE REMEDY FOR ANY CAUSE OF ACTION, WHETHER ARISING
FROM BREACH OF CONTRACT OR TORT, IS A CLAIM FOR DAMAGES WHICH IN NO EVENT WILL EXCEED THE PRICE
OF THE SPECIFIC PRODUCT AS TO WHICH THE CLAIM IS MADE.
WARRANTY RETURN POLICY
If a problem occurs with this Product, contact Garner directly by
Email at [email protected]
or by
phone at (916)
784-0200
to obtain technical support and/or to get a Return Authorization Number (RA#).
All returns must be specifically authorized by Garner prior to shipment and returned to Garner
FREIGHT
PREPAID
with the RA#
marked prominently near the shipping label.
Garner recommends using the original shipping container to securely package the Product
. I
t is end-user’s responsibility to
ensure the Product is packaged properly to prevent damage during transit to Garner.
Garner will provide product packaging to
end-user at end-user’s request and expense
.
Enclose proper documentation, including RA#, the return address, a name and phone number of the contact person, the serial
number of the merchandise being returned and a description of the reason for the return. Omission of any of this information
may delay service. Garner recommends end-user insure the shipment; otherwise end-user accepts the risk if Product is lost or
damaged in shipment.
Garner will pay to ship the repaired or replacement Product to end-user’s shipping dock if end-user’s delivery address is in the
United States (excluding Puerto Rico and U.S. possessions and territories); otherwise Garner will ship the Product to end-user
freight collect.
Garner will select method for return shipment. Alternate shipment methods may be made at end-user’s
expense.
