Installation Troubleshooting
Symptom
Possible Causes
The radar does not turn
on. The status LED is not
on.
• The power cable may not be connected correctly to the device or to the battery.
Check all connections.
• The inline fuse may have blown. Check the fuse and replace it if necessary.
• The wire gauge used to extend the power cable may be too small for the length
of the extension. Check the table provided in the Power Cable Extensions section
of these instructions to make sure the correct wire gauge is used (
).
The radar is not available
on the Garmin device or
on devices connected to
the Garmin network.
• The radar may not be powering on. Check the status LED.
• The device software may not be up-to-date. Update the software on the device or
on the Garmin network.
• The network cable may not be connected correctly to the device or to the Garmin
network. Check all connections.
• If a field-installable network connector was used, it may have been installed
improperly. Check the connector.
The status LED is located on the product label, and can help troubleshoot installation problems.
Status LED Color and Activity Radar Status
Solid red
The radar is getting ready for use. The LED should be solid red briefly and
change to flashing green.
Flashing green
The radar is operating properly.
Flashing orange
The radar software is being updated.
Flashing red
The radar has encountered an error. Contact Garmin product support for assis
tance.
Contacting Garmin Support
• Go to
for help and information, such as product manuals, frequently asked questions,
videos, and customer support.
• In the USA, call 913-397-8200 or 1-800-800-1020.
• In the UK, call 0808 238 0000.
• In Europe, call +44 (0) 870 850 1241.
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