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9. TROUBLESHOOTING
Depending on your observations, it may be possible for you to detect any obstructions and fix the problem. If not,
take your machine to your service provider.
If this table does not help you to solve your problem, take your machine to technical services.
To locate the after-sales service provider nearest to you please contact the point of sale where you
purchased the device.
Obstruction
Probable cause
Action
The engine does not run
The machine is unplugged
Plug the machine in
Socket needs repair
Try another outlet. If the machine doesn’t start,
take it to your service provider.
Damaged cable
Take your machine to technical
Defective switch
Take your machine to technical
The machine runs irregularly
Damaged extension cable
Check the extension cord and substitute it if
necessary
Defective inner cable
Take your machine to technical
Defective outlet
Take your machine to technical
Head does not turn
Head blocked by a strange
element
Stop the machine, unplug it from the electrical
current and unlock the head
Excessive noise or vibrations
Head broken
Substitute the head
Fault with the motor
Take your machine to technical
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