8. SERVICE / WARRANTY
Service:
Please contact the address on the back page.
Warranty:
In the event of a warranty claim, no charge is levied to you for the services
provided.
GARDENA Manufacturing GmbH offers a two-year warranty (effective as of
the date of purchase) for this product. This warranty includes all significant
defects of the product that can be proved to be material or manufacturing
faults.
For Art. 19090: This warranty is fulfilled by supplying a fully functional replace-
ment product or by repairing the faulty product sent to us free of charge;
we reserve the right to choose between these options. This service is subject
to the following provisions:
For Art. 19091: The warranty will be fulfilled by the supply of a working
replacement product provided that the following conditions are met:
• The product was used for its intended purpose as per the recommendations
in the operating instructions.
• Neither the purchaser nor a third party has attempted to repair the product.
This manufacturer’s warranty does not affect warranty entitlements against the
dealer / retailer.
For Art. 19090:
If problems arise with this product, please contact our Service department
or send the defective product along with a brief description of the fault
to GARDENA Manufacturing GmbH, making sure to have sufficiently
covered any shipping costs and to have followed the relevant postage
and packaging guidelines. A warranty claim must be accompanied by
a copy of the proof of purchase.
For Art. 19091:
For troubleshooting, please contact our Service department (contact
details see back page). It is not permitted to send a product to us without
prior agreement.
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EN
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