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Galanz XQG60-A708E, Руководство по послепродажному обслуживанию

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售后服务手册

 

After-sales Service manual

 

 

 

XQG60-A708E     XQG60-A710DE 

  XQG60-A712DE    XQG70-A712DE   

  XQG60-Q710DE    XQG60-Q712DE 

  XQG70-Q712DE    XQG70-Q714DE   

  XQG70-F712DE

 

 

 

 

 

 

 

中 山 格 兰 仕 日 用 电 器 有 限 公 司

 

Zhongshan Galanz Consumer Electric Appliances Co., Ltd. 

自动滚筒洗衣机

 

Automatic Drum Washing Machine

 

 

 

Содержание XQG60-A708E

Страница 1: ...ervice manual XQG60 A708E XQG60 A710DE XQG60 A712DE XQG70 A712DE XQG60 Q710DE XQG60 Q712DE XQG70 Q712DE XQG70 Q714DE XQG70 F712DE Zhongshan Galanz Consumer Electric Appliances Co Ltd Automatic Drum Wa...

Страница 2: ...te machine status description 11 5 2 2 Program function list 12 5 2 3 Button Knob function 15 5 3 Special Functions 17 5 3 1 Automatic power off 17 5 3 2 Balance 18 5 3 3 Temp 18 5 3 4 Speed 18 5 3 5...

Страница 3: ...G60 A712DE XQG70 A712DE new European standard XQG60 Q710DE XQG60 Q712DE XQG70 Q712DE XQG70 Q714DE XQG70 F712DE Brand Galanz Daily Intensive Eco 40 60 Cotton Standard Cool Wash Eco Eco wash Sterilizati...

Страница 4: ...2DE XQG70 A712DE XQG60 Q710DE XQG60 Q712DE XQG70 F712DE XQG70 Q712DE XQG70 Q714DE Washing method Drum type Spinning method Horizontal axle centrifugal spinning Washing drive method motor belt Spinning...

Страница 5: ...4DE XQG70 F712DE Washing capacity Daily 6 kg 7 kg 7 kg Intensive 6 kg 7 kg 7 kg Eco 40 60 6 kg 7 kg Cotton 6 kg 7 kg 7 kg 7 kg Standard 6 kg 7 kg 7 kg Cool Wash 5 5 kg Eco Eco wash 5 5 kg Sterilizatio...

Страница 6: ...ogram washing capacity 2 4 Main components specifications Component name Specification Drain pump 220V 240V 50Hz Start pause switch Touch Water level switch 250V 16A Washing motor 220 240V 50 60Hz Ser...

Страница 7: ...070AQFDE 001 6 Notes Model diagram due to different door components the door is different XQG60 A708E XQG60 A710DE XQG60 A712DE XQG70 A712DE XQG60 Q710DE XQG60 Q712DE XQG70 Q712DE XQG70 Q714DE XQG70 F...

Страница 8: ...XYJGT6070AQFDE 001 7 3 Circuit Diagram 1 XOG60 A708E XQG60 A710DE XQG60 A712DE XQG70 A712DE...

Страница 9: ...12DE XQG70 Q712DE XQG70 Q714DE XQG70 F712DE 4 Structure 4 1 Structure diagram See assembling drawing 4 2 Water line system 1 Water inflow Inlet pipe Water valve Inlet hose 1 Inlet box Outer drum Drain...

Страница 10: ...XYJGT6070AQFDE 001 9 Schematic diagram is as follows Water valve Inlet box 1 Inlet hose1 Pump Drain hose Drain hose Outer drum...

Страница 11: ...XYJGT6070AQFDE 001 10 5 Function Settings and Display 5 1 Control panel figures XQG60 A708E XQG60 A712DE XQG70 A712DE new European standard XQG60 A710DE XQG60 A712DE XQG70 A712DE...

Страница 12: ...not plugged in there is no power input 2 Off Just plug in the power without any key operation and all the displays and loads are off 3 Standby In standby mode turn the knob to change the program 4 Run...

Страница 13: ...n list 1 XQG60 A708E Program General function Additional function Automatic power off Rinse Speed Temp Child lock Delay Midway add clothes Cotton Standard Sterilization Spin Quick wash Wool Synthetic...

Страница 14: ...Additional function Automatic power off Rinse Speed Temp Child lock Delay Midway add clothes Daily Eco 40 60 Intensive Spin Anti Allergy Quick wash Wool Mix Notes indicates that this feature is not o...

Страница 15: ...y Mix Notes indicates that this feature is not optional indicates that it is optional indicates that this feature is turned on by default 5 XQG70 F712DE Program General function Additional function Au...

Страница 16: ...rned on by default 5 2 3 Button Knob function 1 Button Knob functions Power Non display models Start Pause Temp Speed Rinse Delay and 1 program knob NO Product state Buttons Knob Operation and display...

Страница 17: ...seconds to switch off Start Pause Pause Temp Display the set temperature Delay The key is invalid Speed Display the set temperature Rinse Display set the number of rinsing times Knob Display models E...

Страница 18: ...e appointment is suspended Speed The dehydration speed can be selected for reservation pause Rinse The rinsing times can be selected when the appointment is suspended OFF Knob Except OFF The knob is i...

Страница 19: ...ng machine runs at a lower speed during dehydration 5 3 3 Temp Press this button repeatedly to change the wash temperature Different programs can choose different temperatures 5 3 4 Speed Press this b...

Страница 20: ...will be release automatically after washing cycle finished 2 F 3 O F Series Press the Rinse and Speed buttons at the same time for 3 seconds When the icon is lighted up on the screen the function wor...

Страница 21: ...Speed K4 Temp K5 Start Pause K1 key Delay K2 key Rinse K3 key Speed K4 key Temp K5 key Start Pause 6 2 Service mode When the program runs in the service mode the user can test the working state of th...

Страница 22: ...ll be valid and the current test steps t01 t08 will be displayed The program selection knob is used to switch between different test programs D LED LCD Model Position knob Test code display P01 t01 P0...

Страница 23: ...memory in the storage module After the error code is cleared the screen displays NEr 4 1 4 The storage module only stores the latest error code 6 2 1 3 t03 Version information detection t03 prg versio...

Страница 24: ...e display mode in this mode 1 Index Index 1 10 The temperature indicator displays the Index of the current error code Index range 1 to 10 2 The flow indicator will display the corresponding error code...

Страница 25: ...shes at the frequency of 1Hz 2 P2 Turn the knob to P2 press the start pause button the panel displays information about the current software version Exit the current display mode after the control pan...

Страница 26: ...rt Pause key the program will execute the automatic detection mode if you turn the knob switch the manual detection mode will be executed The specific process is as follows Set up Describe C01 P02 C01...

Страница 27: ...age alarm immediately and stop the execution of the program The error reports in the factory mode include door opening error door closing error NTC error overflow error and motor error If an error occ...

Страница 28: ...rogram knob while the start stop indicator flashes at the frequency of 1Hz 2 P7 LED 3 Turn the knob to P7 press the start pause button the program enters detection mode All LED indicator lights flash...

Страница 29: ...tion Forward rotation setting time P2 Outer cylinder leakage test P2 position 1 1 Judge whether the water level is at the level of washing 1 if not make up water to the level of washing 1 and reverse...

Страница 30: ...ot reached the set level for more than setting time 1 1 Water tap is not open 1 1 Open the water tap Pause Start stop key reset 2 2 Drain hose is put down 2 2 Hook up the hose 3 3 Leakage of water lev...

Страница 31: ...ocked 2 2 Door lock open detected in operation 1 1 The door is not locked well 1 1 Lock the door well Pause Start stop key reset 2 2 Door lock is damaged 2 2 Change the door lock Turn off the power 3...

Страница 32: ...Start stop key reset 2 2 The drainage system pipes are blocked 2 2 Check the drainage system and clean it 3 3 Drain pump is damaged 3 3 Change the drain pump Turn off the power 4 4 The connection betw...

Страница 33: ...valve 1 1 Close the door lock close all loads drain to the empty cylinder water level for setting time 2 2 Close the drain pump to maintain the water level detection when the overflow level is detecte...

Страница 34: ...tected because of over heat 2 2 Check if the machine is overloaded Switch off the machine and retry when the motor becomes cool 3 3 The motor is damaged 3 3 Change the motor E06 E06 or Washi ng and Ri...

Страница 35: ...voltage range of water heating temperature sensor short circuit or open circuit 1 1 The connection between the wire and temperature sensor is not secure or wire is damaged 1 1 Check the connection and...

Страница 36: ...XYJGT6070AQFDE 001 35...

Страница 37: ...me Name Qua ntity 1 XA2QG60 6 2 1 167 Detergent dispenser housing 1 2 XA2QG60 6 1 1 167 Detergent dispenser 1 3 XA2QG60 6 1 2 167 Siphon 1 4 XA2QG60 6 2 2 167 Distributary box 1 5 XA2QG60 6 2 3 167 Di...

Страница 38: ...Wiring harness 1 29 XA1QG72D 9 2 4 Drain hose 1 30 XBJ01 07 Hose clamp27 27 1 31 XA1QG72D 7 11 Inner door seal clamp 1 32 XA4QG70 5 5 245 Door lock 1 33 XA2QG60 7 7 167 Door seal 1 34 XA7QG60 4 1 885...

Страница 39: ...0E 5 4 062 Door hook support 1 71 XA4QG70E 5 9 062 Handle spring 1 72 XA4QG70E 5 7 062 Door hook 1 73 XA1QG72D 5 5 Door glass 1 74 XA4QG70E 5 3 062 Door Inner frame 1 75 XA1QG72D 5 2 Hinge cap 2 76 XA...

Страница 40: ...agon sleeve and 4 16 Electric screwdriver and 16 Outer hexagon sleeve and 5 10 10 wrench 6 Diagonal cutters or Scissors or 7 Combination pliers 8 Antistatic gloves 9 Gloves 1 2 Note 1 When removing sh...

Страница 41: ...1 and 2 fixing the top cover as with a cross screwdriver 2 Push back the top cover plate by hand and take out the top cover as 3 3 4 5 6 7 Remove five screws 3 4 5 6 and 7 of the back cover with a cr...

Страница 42: ...ull out the drawer to protect avoid scratching 2 1 2 3 4 Remove the screws 1 2 3 and 4 circled in the left figure with a cross screwdriver 3 5 6 7 90 Turn the 5 6 and 7 buckles as shown and turn the p...

Страница 43: ...4 5 6 7 and 8 on the PCB 6 After the control panel as is removed do a good job of anti static and anti scratch protection 1 Pay attention not to cut the thread group when using the diagonal cutters 2...

Страница 44: ...oves for operation Remove the Door AS 1 1 2 Open the door and exit the screws 1 and 2 with a cross screwdriver 2 Lift the door take out the door and protect it 3 3 Stretch the door seal 3 by hand take...

Страница 45: ...with a straight screwdriver fig 1 position1 2 buckles then pull it up and take out the lower cove 1 Pay attention not to scratch the cabinet when removing lower cover 2 The lower cover removed shall...

Страница 46: ...he left figure with a cross screwdriver 2 After removing the front panel take out the door lock and pull out the door lock terminal and protect it 1 Pay attention not to scratch the cabinet when remov...

Страница 47: ...the water valve with a cross screwdriver and take out the water valve 1 1 2 Pay attention to the sequence of water valve terminals 1and 2 on the original machine and do not connect them reversely whe...

Страница 48: ...hose and inlet hose should be stuck on the corresponding hole position when they are installed back into the machine Remove the heater wire and ground wire 1 1 2 3 4 Pull out all terminals 1 2 3 and...

Страница 49: ...5 Press the self locking switch of the terminals 4 and 5 of the drain pump by hand and pull it out 4 6 Clamp the drain hose clamp 6 with flat pliers and pull out drain hose at the same time 5 7 Clamp...

Страница 50: ...long the motor wiring harness 2 2 1 Pull out motor wire group 2 and motor ground 1 1 The iron binding wire is left in its original position and the wire harness needs to be tightened when it is instal...

Страница 51: ...6 90 Pull out the four sockets 4 5 and 6 of the water level switch turn the pressure switch 90 degrees and remove the Water level switch 4 5 6 Pay attention to the line group sequence of pressure swit...

Страница 52: ...amp the shock absorber pin back clips with flat pliers and pull out the shock absorber pin fig 1 2 1 Pay attention to dust and sundries when removing the absorber pin 2 Pay attention to the direction...

Страница 53: ...ith force until the tub as is completely separated from the cabinet 1 Avoid touching the line group pressure switch filter and other parts when putting forward the tub as 2 Handle the outer barrel wit...

Страница 54: ...p with a cross screwdriver 2 Clamp the pipe clamp with flat jaw pliers and pull out the drainage pipe with force at the same time 1 When installing the screw of the pump please pay attention not to sl...

Страница 55: ...8 of the power cord with a pair of flat tongs and pull out the power cord after rotating 90 degrees 1 1 2 3 4 1 2 3 4 The sequence of line groups of position 1 2 3 and 4 on the filter 1 single power l...

Страница 56: ...ed the heater Remove the motor 1 Remove the belt 2 10 1 2 Remove the two screws 1 2 and rubber sleeve fixing the motor with No 10 outer hexagon sleeve and electric driver 3 Lift the motor up with both...

Страница 57: ...1 2 and 3 with No 13 outer hexagon sleeve and electric driver The removed balancer should be handled with care to avoid damage Remove the pulley 16 Remove the pulley screws with No 16 outer hexagon s...

Страница 58: ...out the shock absorber pin one on the left and one on the right Remove front tub and drum 1 10 12 Remove the twelve screws fixed back tub and front tub with No 10 outer hexagon sleeve and electric dr...

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