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PHP400 GSM Help Point. 

12 

 

 

6. 

Programming and Option Settings 

Programming and option setting is done remotely by sending DTMF tone commands to 
the unit.  This can be done by either using a tone phone, or by using GAI-Tronics TMA – 
a PC software application.  

6.1. 

DTMF tones over GSM 

Note that sending DTMF tones over the GSM network is very dependant on the network 
provider, signal strength and other local conditions beyond our control.  This means that 
programming is not as reliable as it would be over a fixed line, especially if the phone 
used to do the programming is also a GSM phone.  Please follow the procedure below 
and always confirm that programming has been successful by testing.  If a programming 
step or command should fail, just repeat it - programming will be possible but 
occasionally may need retrying.  If possible, program using a fixed line telephone.  If the 
Help Point is to be sited in an area where the signal quality is known to be poor, it is 
recommended to program the unit before going to site. 

6.2. 

Quick Programming Guide (using a tone phone). 

 

Stage 

What you do 

What you hear 
back  

Notes 

Call the SMART 
phone 

Dial the number of the 
phone to be 
programmed 

ringing 

The number of rings 
before auto-answer is 
programmable (see 
below), but is factory 
set to 5 

Wait for it to auto-
answer 

A single tone 
(beep), then 
ringing resumes 

Put the phone 
into maintenance 
mode 

Enter * 

Ringing stops 

If you still hear 
ringing, either the 
phone hasn't auto-
answered yet, or it 
didn't hear the *. Wait 
a second and try 
again. 

Enter the access 
PIN 

Enter **0000 

No response 

If you don't hear 6 
tones in response to 
*20, it means the PIN 
was not recognised.  
Enter *# and try 
again. 

Confirm access 

Enter *20 

6 tones 

the phone is now in maintenance mode and ready to receive programming commands, 
eg: 

Program 
memory 1 

Enter *1 01 <number> 

A single tone 

If you make a 
mistake, or hear 2 
tones instead of one, 
just repeat the 
command. 

Program 
memory 2 

Enter *1 02 <number> 

A single tone 

Save and close 
down 

Enter *99 

A single tone 

The final tone 
confirms that the 
changes have been 
saved. 

 

Содержание PHP400

Страница 1: ...Doc No 502 20 0130 005 Iss 5 Aug 2015 CN38606 001 Installation and User Guide PHP400 Help Point GSM version 1090 1099 series 230V AC power supply GAI TRONICS A division of Hubbell Ltd...

Страница 2: ...on method 7 4 6 Remote aerial 9 5 Connections 10 5 1 Connections between Front and Rear Sections 10 5 2 DC Power connections 10 5 3 Earth connections 10 5 4 Internal power connections 11 5 5 Relay out...

Страница 3: ...ould include for example potentially explosive atmospheres or proximity to medical equipment The fitted aerial is rugged but has limited resistance to deliberate damage or vandalism The aerial can be...

Страница 4: ...th 4 security screws though the sides and there are several cables between the 2 sections Cable entry points are provided to top and bottom of the casing Blanking plugs are provided for unused cable e...

Страница 5: ...128 on first reading after power up IMEI the IMEI number of the GSM module Firmware version This information will verify that the unit is on the network and can help diagnose various problems In parti...

Страница 6: ...m front face 10mm Unit weight 6 5kg Mounting centres 4 x 7mm holes on 145 x 270mm centres see drawing 112 11 0081 001 appended to this manual Cable entries 5 off 20mm gland entry points are provided w...

Страница 7: ...mm from the ground for ease of access by people in wheelchairs 2 Mark the wall or surface with fixing centres as shown above If necessary use the rear section to help mark the centres Do not use the r...

Страница 8: ...and the right hand green LED on the GSM terminal will illuminate The centre green indicator will show a rapid on off flash while the GSM terminal initialises itself approx 15 secs 12 Following initia...

Страница 9: ...seal and is primarily to provide protection to the front section during installation for example when laying it on the ground The edging strip may be refitted after installation or left off as require...

Страница 10: ...the correct type ie 1A T HRC ceramic 20x5mm 5 3 Earth connections This equipment must be earthed Important during maintenance only disconnect the earth after the disconnection of all other components...

Страница 11: ...isolated SELV outputs as defined by EN 60950 1 To comply the installer must ensure that any connections are within SELV limits Relay ratings SELV limits 30Vdc 42 4V peak resistive load Max switching...

Страница 12: ...is known to be poor it is recommended to program the unit before going to site 6 2 Quick Programming Guide using a tone phone Stage What you do What you hear back Notes 1 Call the SMART phone Dial th...

Страница 13: ...a single tone 6 3 2 Inserting a pause into an auto dial number To enter a pause approx 1 second gap into a dial number use the digits 1 For example to program 9 pause 12345 into memory 1 use 101 9 1 1...

Страница 14: ...or impair their performance but may look unsightly and can be cleaned off using normal cleaning agents as above In extreme cases a mild abrasive may be necessary 7 3 Graffiti For graffiti paint and i...

Страница 15: ...xxx Complete Help Point The part number will be unique to the particular project and will be printed on a label inside the case 999 02 1090 003 Telephone module main PCB When ordering specify the part...

Страница 16: ...Hookswitch Brown out power failure Call log full 4 auxilliary inputs optional Parameters configurable with TMA Autodial numbers including time switched alternate numbers Speech receive level Rings bef...

Страница 17: ...RF Spectrum Efficiency 3GPP TS 51 010 1 Mobile Station MS conformance specification EN 301 511 Global System for Mobile communications GSM Harmonized EN for mobile stations in the GSM 900 and GSM 1800...

Страница 18: ...PHP400 GSM Help Point 18 11 CE Declaration A copy of the current CE Declaration of Conformity is available from our website www gai tronics org support certificates approvals...

Страница 19: ...PHP400 GSM Help Point 19...

Страница 20: ...Ltd Brunel Drive Stretton Park Burton on Trent DE13 0BZ England Tel 01283 500500 Fax 01283 500400 www gai tronics co uk The policy of GAI Tronics is one of continuous improvement therefore the Company...

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