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Installation instructions

Installation checklist

Review the following list and check off each step as it is
completed during installation.

è

Installation Step

Page

If installing to a pedestal (base),
complete the base installation
before removing the transport
bolts

Refer to the
Pedestal
installation
instructions
found in the
Pedestal
accessory kit

Completely remove all four
shipping bolts keeping the bolt
and bushing assemblies intact

the transport
bolts"
on page 17

Connect the water supply hose
and drain hose

connections"
on page 18

Connect the electrical power

connection"
on page 22

Slide the washing machine into
its final location
Level the washing machine (as
low as possible)

the washer"
on page 21

Before washing laundry, run the

DRUM CLEAN

program

loading your
first load of
laundry"
on page 27

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Содержание WM262700

Страница 1: ... DJJHQDX en us Use and Care Manual Installation Instructions Washer WM262700 ...

Страница 2: ...2 ...

Страница 3: ...ettings 27 Loading the laundry 28 Filling the detergent and additives compartments 28 Starting the program 29 Selecting a different program 30 Pausing Adding a garment to the cycle 30 Cancel program 30 Program end 30 Removing laundry switching the appliance off 30 Home Connect 31 Connecting to your home network automatically 31 Connecting to your home network manually 31 Connecting to the Home Con...

Страница 4: ...on on the display area 52 STATEMENT OF LIMITED PRODUCT WARRANTY 53 Gaggenau Clothes Washer 53 Additional information on products accessories replacement parts and services can be found at www gaggenau com us 0DLQ 6WUHHW 6XLWH UYLQH 4XHVWLRQV ZZZ JDJJHQDX FRP XV H ORRN IRUZDUG WR KHDULQJ IURP RX ...

Страница 5: ...s in the Troubleshooting table you may be charged If problems persist and service becomes necessary contact your dealer installer or an authorized service center Do not attempt to repair the appliance yourself Any work performed by unauthorized personnel may void the warranty If you are having a problem with your washing machine and are not pleased with the service you have received please follow ...

Страница 6: ...allation by qualified installers Installation in accordance with all regulatory requirements if in doubt have the appliance installed by a specialist familiar with these requirements Before using the appliance read the use and installation instructions and all other information included with the appliance and act accordingly Keep all documents for future use Safety Definitions SafetyDefinitionsImp...

Страница 7: ...substances as they give off vapors that could ignite or explode Do not add gasoline dry cleaning solvents or other flammable or explosive substances to the wash water These substances give off vapors that could ignite or explode Under certain conditions hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more HYDROGEN GAS IS EXPLOSIVE If the hot water system ha...

Страница 8: ...e Always follow the fabric care instructions recommended by the clothing manufacturer Make sure all water connections to the washing machine have shut off valves that are readily accessible during normal operation of the washer Turn off both valves during periods in which the washer is not in use and before leaving for extended periods such as vacations to reduce the risk of water damage in the ev...

Страница 9: ... enough to operate the appliance it is the responsibility of the parents or legal guardians to ensure they are instructed in safe practices by qualified persons Keep all laundry aids including detergents bleach fabric softener etc out of the reach of children 9 WARNING Proposition 65 Warning This product may contain a chemical known to the State of California which can cause cancer or reproductive...

Страница 10: ...age 27 Website Visit our website at www gaggenau com us for more information and to view a selection of our products About this manual These operating and installation instructions may apply to more than one model of washer Illustrations used may show details that differ from your particular model Read your user manual It contains valuable information about safety installation and operation of you...

Страница 11: ...our program settings and to decide on an energy and water saving program setting for the selected program Energy saving mode The display panel lighting goes out after a few minutes and A Start Pause flashes To activate the display press any button Energy saving mode is not activated if a program is running If Wi Fi is activated the appliance will not automatically switch off automatic switch off f...

Страница 12: ...tric power cord 45 in 113 cm 62 in 157 cm Water supply hoses 43 in 109 cm 28 in 71 cm Drain Hose 27 in 69 cm 46 in 117 cm All distances are measured from indicated side when facing front of washer Clearance requirements Minimum A Both Sides 0 6 in 1 5 cm B Top 6 3 in 16 cm C Rear 2 5 in 6 4 cm D Front 2 4 in 6 1 cm Rear clearance as close to wall as venting or water connection will allow For a sta...

Страница 13: ... counter Less Desirable If front of the appliance is covered ventilation openings must be installed Minimum opening dimensions A 28 in 71 1 cm B 23 8 in 60 5 cm C 35 5 in 90 2 cm E F are minimum area sizes E 63 sq in 404 sq cm F 63 sq in 404 sq cm G H actual spacing dimensions for min open area sizes G 3 in 7 6 cm H 14 in 35 6 cm ...

Страница 14: ...listed here the local water and electric authorities may have special requirements that must be followed If in doubt have the appliance installed by an authorized technician Hidden surfaces may have sharp edges During service use caution when reaching inside the washer housing These installation instructions are intended for use by qualified installers In addition to these instructions the install...

Страница 15: ... drum contents Two AquaShield water supply hoses are shipped in the washer drum Be sure to remove each of these and use these new hoses for the installation NOTICE If any parts are missing please notify your dealer immediately Set up on a pedestal with drawer Pedestal item number WMZ20490 Mount washer on the pedestal according to the instructions in the installation kit Power cord with plug 0 Lite...

Страница 16: ...nd in the Pedestal accessory kit Completely remove all four shipping bolts keeping the bolt and bushing assemblies intact Remove the transport bolts on page 17 Connect the water supply hose and drain hose Water connections on page 18 Connect the electrical power Electrical connection on page 22 Slide the washing machine into its final location Level the washing machine as low as possible Leveling ...

Страница 17: ...sible The machine is secured for transport with transport bolts Transport bolts that are not removed can damage the drum during operation of the machine the washer will vibrate and it will be much noisier during spin cycles if the transport bolts are not removed before use Be sure to remove all 4 transport bolts completely before first use Keep the transport bolts If a pedestal was purchased with ...

Страница 18: ...ply hose shipped with your washer Never use old used hoses The water supply hoses must not be kinked bent or pinched causing hose damage or restricting water flow The water supply pressure must be between 14 5 to 145 psi 1 10 bar with a minimum of 2 2 U S gallons 8 liters of flow per minute A pressure regulator valve must be installed if the maximum water pressure is exceeded Make sure the water s...

Страница 19: ...iscarded Contact Customer Service to purchase a replacement AquaStop Plus The AquaStop Plus feature detects water leaks on the internal base shuts down operation and automatically pumps out water so it cannot make contact with the floor This feature along with the internal mechanical valve of the double walled AquaShield hose makes AquaStop Plus one of the most comprehensive water safety systems a...

Страница 20: ...h temperatures there is a risk of scalding if you touch hot suds e g when pumping out hot suds into a wash basin Do not reach into the hot suds NOTICE Appliance damage damage to textiles If the end of the drain hose touches the discharge water water drained from washer it the discharge water can be sucked back into the appliance and may damage the appliance or textiles Make sure that There is no s...

Страница 21: ...asher to make sure it is level side to side and front to rear 5 Press down on each corner of the washer top to make sure the washer doesn t wobble There should be no give or movement All four washer feet should press equally against the floor This is just as important as the washer being level to prevent vibration 6 When the washer is level and does not wobble lock the washer feet in place by tigh...

Страница 22: ...asher power cord plug The washer power cord plug must be easily accessible when the washer is operating When unplugging or plugging in the washer power cord grasp the plug end Do not pull on the cable to unplug the washer The household electrical supply must be suitable for the voltage specification shown on the washer rating plate located inside the washer door immediately below the drum opening ...

Страница 23: ...ansport bolt assemblies 1 Each assembly consists of a plastic bushing and a bolt that extends through the bushings Unscrew the bolt until the threaded end is flush with the end of the plastic bushing 2 Insert the transport bolt and bushing assembly as shown The metal housing slides around the bolt through the slot in the plastic bushing as the bushing is slid into place The open part of the bushin...

Страница 24: ...ance Getting to know your appliance GettingtoknowyourapplianceControl panel Programs 0 Program Selector Center is pressed to power the appliance ON or OFF and dial turns in both directions to select a program 8 Display Panel with Buttons ...

Страница 25: ... is not activated indicator lamp blinking option settings can be changed Ready state door closed cycle can be started cycle is paused press to restart A P Select 6 Finish in End of program Finish in time after h hours e g ñ œ Press 6 Finish in M and N at once for approximately 3 seconds to activate or deactivate 3 sec Child lock E X Select 0 Spin Speed High Medium Low No Spin Select q Temperature ...

Страница 26: ...i is off Flashing The appliance is trying to connect to your home network or broadcasting Home Connect hot spot Lit Wi Fi is on and the appliance is connected to your home network Information on energy and water consumption X Water consumption display þ Energy consumption display Washing cycle status sequence Prewash N Wash O Rinse 0 Spin e g Expected program duration in hours and minutes Pause Sh...

Страница 27: ...actory This process involves running various wash cycles As a result a small amount of water may remain in the tub and drainage system Run a DRUM CLEAN cycle with no laundry to clean the system before your first load of laundry First add 1 to 2 tablespoons of detergent to the main wash chamber II Then run the DRUM CLEAN cycle Wait for the cycle to finish Using the program selector to choose a wash...

Страница 28: ...nserting any laundry check to make sure no foreign objects are in the drum Filling the detergent and additives compartments NOTICE Damage to the appliance Detergent and laundry pre treatment aids e g spot remover pre wash sprays etc can cause damage if they come into contact with the surfaces of the washer Do not let these substances touch the surfaces of the washer If necessary wipe off spray tra...

Страница 29: ...he display panel shows the Finish in time before the program starts or the program length and the program progress symbols when the washing program has started Page 25 Foam detection If you use too much detergent too much foam may be formed during the wash cycle The symbol Å lights up Foam may be also leaking out from the detergent drawer In order to remove the foam the appliance automatically act...

Страница 30: ...Pause For cycles with a low temperature 1 Press A Start Pause 2 Select SPIN DRAIN and 0 Spin Speed option to No Spin 3 Press A Start Pause Program end appears in the display field and the A Start Pause button indicator lamp is off NOTICE If this symbol Åappears in the display the washer has detected too much foam and it automatically adds an additional rinse cycles to remove the foam Use less dete...

Страница 31: ...However you can see any changes made at the appliance via the app display Connecting to your home network automatically If your router has a WPS function you can connect the appliance to your home network automatically If your router does not have a WPS function you will need to connect the appliance to your home network manually 1 Switch the appliance on 2 Press and hold ý Remote Start for at lea...

Страница 32: ...iance is in range of your home network Try connecting manually again If your smartphone or tablet PC is still connected to the Home Connect network you will need to connect it to your home network first Connecting to the Home Connect app If your appliance is connected to your home network you can connect it to the Home Connect app 1 Switch the appliance on 2 Press and hold ý Remote Start for at le...

Страница 33: ...nect settings Notes If you connect to your home network Wi Fi is activated automatically If Wi Fi is activated the appliance will not switch off automatically If Wi Fi is switched off on the appliance it is not possible to use the Home Connect app to start or control the appliance remotely If Wi Fi is switched off and your appliance was previously connected to your home network this connection wil...

Страница 34: ...to confirm Update installation will now start This process may take several minutes Do not switch the appliance off while updates are being installed 6 Press ý Remote Start briefly to exit the Home Connect settings Information on data protection When your appliance is connected to a WLAN network that is connected to the Internet for the first time your appliance transmits the following categories ...

Страница 35: ...esired operation of the device WiFi is a registered trademark of Wi Fi Alliance Laundry LaundryPreparing the laundry NOTICE Damage to the appliance fabrics Foreign objects e g coins paper clips needles nails may damage the laundry or components in the washing machine Therefore note the following tips when preparing your laundry Empty all pockets to ensure no loose debris coins keys other hard obje...

Страница 36: ...k and activities Identifying and treating stains For mild and recent stains the x Stains button for food based grease oils blood red wine and grass can be used For more stubborn and set in stains the below methods can be of help Removing stains Remove pretreat stains as soon as possible after they have occurred Dab with a soapy solution Do not rub Select an appropriate wash cycle and wash the item...

Страница 37: ...r cotton Program COTTONS Cold Extra Hot Detergent for colors without bleach or optical brighteners Suitable for colored laundry made from linen or cotton Program COTTONS Cold Hot Detergent for colors delicates without optical brighteners Suitable for colored laundry made from easy care and synthetic fabrics Program EASY CARE Cold Hot Detergent for delicates Suitable for delicate fine fabrics silk ...

Страница 38: ... 2 load Extra Hot High Medium Low Sturdy fabric cotton or linen fabric that withstands very hot water m SpeedPerfect º EcoPerfect ô Rinse Plus Prewash x Stains longer wash and rinse with more water for especially sensitive skin WOOL 1 3 load Hot Warm Cold Medium Low No Spin Hand and machine washable wool wool blend fabrics Especially gentle washing cycle to avoid shrinkage long cycle pauses clothi...

Страница 39: ...small item of lightly soiled laundry DELICATES SILK 1 4 load Hot Warm Cold Medium Low No Spin For delicate washable fabrics e g made of cotton satin synthetic fibres or blended fabrics e g curtains bulky items e g comforters m SpeedPerfect º EcoPerfect ô Rinse Plus Prewash x Stains PERMANENT PRESS 1 2 load Hot Warm Cold High Medium Low Cotton linen synthetic or blended fabrics m SpeedPerfect º Eco...

Страница 40: ...teel Always follow the dye manufacturer s instructions Do not use the washing machine to bleach clothes Soaking 1 Pour soaking agent detergent into compartment II in accordance with the manufacturer s instructions 2 Turn the program selector to COTTONS program and select Cold temperature 3 Press A Start Pause 4 After approximately ten minutes press A Start Pause 5 After the required soaking time p...

Страница 41: ...or was pressed switching off the appliance Once the program has ended Any button was pressed or the program selector was turned on the control panel Pressing and holding the ý Remote Start button for at least 3 seconds enters Home Connect settings 6 Finish in The program end Finished in time can be set in one hour increments to a maximum of 24 h hours After selecting the desired washing program at...

Страница 42: ...e washer adjusts the average washing temperature drum movement and soaking time to the specific type of stain Hot or cold water gentle or intensive washing and long or short soaking ensure that the wash program sequence is specially adapted to each type of stain This makes sure that stains are treated in the best possible way NOTICE Pressing and holding the button automatically runs through the se...

Страница 43: ...ignals that indicate that a program has ended for example and audible button signals by turning the program selector to the following positions 2 0 Audible notification signal volume selectable values off quiet ƒ medium loud very loud 3 8 Audible button signal volume selectable values off quiet ƒ medium loud very loud 1 Turn the program selector to the required position 2 Use the 6 Finish in N or ...

Страница 44: ...ing agent and follow the manufacturer s instructions Descaling the washer Provided that you use correct amounts of detergent with your wash loads descaling is not necessary If descaling the washer drum does become necessary please follow the descaling product manufacturer s instructions Small amounts of descaling agent can be used to remove white spots on the washer drum caused by lime or mineral ...

Страница 45: ...of water Clean the strainers at the water tap end of the hose 1 Remove the hose from the tap 2 Rinse the strainer under running water Look at the strainer to see if any visible debris is still present Rinse again if necessary to remove the debris 3 Reconnect the hose to the tap Clean the strainers at the washer end of the hose 1 Remove the hose from the inlet on the back of the washer 2 Using narr...

Страница 46: ...ause button Wait a few moments to let the cycle drain the water from the drum If the pump is totally blocked the water will be unable to drain and the cycle will end 2 Shut off the tap so that no more water flows in and has to be drained Switch the appliance off Unplug the power plug 3 Open and remove the service cover 4 Loosen the screws and remove the protective film 5 Use the pull out drain hos...

Страница 47: ...r in place at the hinges and close it Wipe up any spilled water NOTICE In order to prevent detergent from flowing unused into the drain during the next wash cycles pour 0 26 U S gallons 1 liter water into the chamber II Turn the program selector to the SPIN DRAIN select 0 Spin Speed to No Spin and press the A Start Pause button ...

Страница 48: ...ning program will then be cancelled Disconnect the power plug 2 Allow the water in the drum to cool off 3 Allow the washer drum to come to a stand still no longer spinning 4 Before opening the washer door perform the drain procedure included in the pump maintenance section Page 46 5 Loosen screws and remove the protective foil 6 The washing machine door can then be opened Pull the emergency releas...

Страница 49: ...he automatic unbalanced load detection system spins the laundry several times to ensure even distribution Always load the washer with a mixture of large and small wash items easier to distribute in the drum Excess suds Ådisplays at end of cycle Use less detergent The display panel and indicator lights switch off A Start Pause indicator flashes Energy saving mode is activated Press any button to ac...

Страница 50: ...s not able to pump out the increased suds Ådisplays at end of cycle Immediate fix mix 1 tablespoon of fabric softener with 1 2 liter 1 pint of water and pour this mixture into the detergent compartment except if there is waterproof type textiles in the load then do not use softener to reduce the foam To prevent use less detergent for future wash loads Repeated spinning The Unbalanced Load Detectio...

Страница 51: ...e 17 does not appear in the display panel Wi Fi is switched off To connect to your home network switch on Wi Fi Wi Fi is switched on but a connection to the home network cannot be established Check whether your home network is available or try to connect to your home network again Page 31 Home Connect is not working You can find solutions to problems with Home Connect at www home connect com The u...

Страница 52: ...ergent for future loads Only use HE detergents The DRUM CLEAN program indicator flashes Indicates Extra Hot wash temperature has not been used in recent wash cycles Run a DRUM CLEAN or other program with Extra Hot temperature option selected and without laundry Š r is shown Hot water tap not turned on Confirm hot water hose is correctly connected and turn on the hot water tap Supply hose for hot w...

Страница 53: ...n This cosmetic warranty excludes slight color variations due to inherent differences in painted and porcelain parts as well as differences caused by kitchen lighting product location or other similar factors This cosmetic warranty specifically excludes any display floor As Is or B stock appliances Repair Replace as Your Exclusive Remedy During this warranty period Gaggenau or one of its authorize...

Страница 54: ...ng cabinery floors ceilings and other structures or objects around the Product Also excluded from this warranty are Products on which the serial numbers have been altered defected or removed service visits to teach you how to use the Product or visits where there is nothing wrong with the Product correction of installation problems you are solely responsible for any structure and setting for the P...

Страница 55: ...55 STATEMENT OF LIMITED PRODUCT WARRANTY en us ...

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