Gaggenau WM260164 Скачать руководство пользователя страница 71

Troubleshooting

 en

71

Fault

Cause and troubleshooting

The spin result is not
satisfactory. The laun-
dry is too wet/too
damp.

Select the programmes that are suitable for the
type of fabric. 
→ 

"Programmes", Page 30

Drain pipe or water outlet hose is blocked.

Clean the drain pipe and the water outlet hose.

Drain pipe or water drain hose is caught or jammed.

Ensure that the drain pipe and water drain hose are
not kinked or trapped.

The unbalanced load detection system has interrupted
the spin cycle because the laundry is unevenly distrib-
uted.

Redistribute the laundry in the drum.

Note: 

Where possible, mix large and small items in

the drum. Different sized items of laundry distribute
themselves better during the spin cycle.

Start the 

Spin

 programme.

Unbalance load detection system is using a reduced
spin speed to eliminate an unbalance.

Redistribute the laundry in the drum.

Note: 

Where possible, mix large and small items in

the drum. Different sized items of laundry distribute
themselves better during the spin cycle.

Start the 

Spin

 programme.

Detergent residue on
the damp washing.

Detergents may contain water-insoluble substances
that deposit on the laundry.

Start the 

Rinse/Freshen Up

 programme.

Unsuitable detergent added to the dispenser of the in-
telligent dosing system.

1.

Check whether the detergent used is suitable. 
→ 

"Detergents and care products", Page 44

2.

Drain the dispenser. 
→ 

"Cleaning the detergent drawer", Page 58

3.

Clean the dispenser.

4.

Refill the dispenser. 
→ 

"Filling the dispenser", Page 50

Basic dosage is not correctly adjusted.

If intelligent dosing is activated, reduce the basic
dosage → 

Page 51

.

Содержание WM260164

Страница 1: ...User manual and installation instructions WM260164 Washing machine Gaggenau...

Страница 2: ...drawer 20 5 3 Controls 20 5 4 Operating logic 20 6 Display 22 7 Buttons 26 8 Programmes 30 9 Accessories 42 10 Before using for the first time 42 10 1 Starting an empty washing cycle 42 11 Laundry 43...

Страница 3: ...Data protection 55 17 Basic settings 56 17 1 Overview of the basic set tings 56 17 2 Changing the basic set tings 57 18 Cleaning and servicing 57 18 1 Tips on appliance care 57 18 2 Cleaning the drum...

Страница 4: ...cts suitable for washing machines In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level 1 3 Restriction on user group This appliance m...

Страница 5: ...e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed...

Страница 6: ...ances may tip over WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let chi...

Страница 7: ...sture can cause an electric shock Only use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners hoses or sprays to clean t...

Страница 8: ...e appliance Do not stand on or climb onto the appliance The appliance may tip over if you sit on or lean against the open door Do not sit on or lean against the appliance door Do not place any objects...

Страница 9: ...rous Repairs to the appliance should only be carried out by trained specialist staff Only use genuine spare parts when repairing the appliance If the power cord of this appliance is damaged it must be...

Страница 10: ...alve housing for the water inlet hose does not come into contact with its sur roundings and is not subjected to any external forces Ensure that the inner diameter of the water tap is at least 17 mm Ma...

Страница 11: ...amount of detergent is suffi cient Observe the dosage recom mendation from the detergent manufacturer Reduce the washing temperature for lightly and normally soiled laundry a At low temperatures the...

Страница 12: ...the appliance Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely ATTENTION Objects remaining in the drum...

Страница 13: ...ation in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely WARNING Risk of electric shock The appliance contains live parts Touching live pa...

Страница 14: ...ick In a kitchen unit A niche width of 60 cm is re quired Only install the appliance un derneath a continuous worktop that is securely con nected to adja cent cabinets On a wall Do not trap the hoses...

Страница 15: ...cover caps 6 Press down on the four cover caps 4 5 Removing the transport struts Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that y...

Страница 16: ...nce safely WARNING Risk of electric shock The appliance contains live parts Touching live parts is dangerous Do not immerse the electrical AquaStop valve in water 1 Connect the water inlet hose to a t...

Страница 17: ...elbow Drainage into a plastic pipe with rubber sleeve or into a gully Fix and secure the water outlet using an elbow 4 7 Aligning the appliance In order to reduce noise and vibra tion and to prevent t...

Страница 18: ...appliance to the electricity supply Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely 1 Insert the main...

Страница 19: ...can find an overview of the parts of your appliance here 1 2 4 7 3 5 9 8 8 6 On certain models specific details such as the colour and shape may differ from those pictured 1 Maintenance flap for the d...

Страница 20: ...ou can use the control panel to configure all functions of your appliance and to obtain information about the operating status 2 4 3 1 1 3 1 Programmes Page 30 2 Programme selector Page 46 3 Buttons P...

Страница 21: ...g is shown in the middle of the display Sub menu To select the settings you require press the buttons below the symbols until the required setting is selected in the display To select the settings you...

Страница 22: ...in time The programme end has been set and the remaining number of hours is displayed Buttons Page 26 10 kg 1 Recommended load The maximum load capacity for the selec ted programme in kg 0 1600 Spin...

Страница 23: ...ge 28 Water Plus Wash with more water is activated Buttons Page 28 Rinse Hold Rinse Hold is activated Buttons Page 28 Silent Wash Silent Wash is activated Buttons Page 28 Baby food The stain type is a...

Страница 24: ...ge 51 Wi Fi The appliance is not connected to your home network Home Connect Page 51 Energy manager The appliance is connected to the smart energy system energy manager Connecting the appliance to the...

Страница 25: ...ommended dosage for detergent if intelligent dosage has been deactivated Detergent dosage Page 45 Note The dosing recommendation indic ates the load capacity that should be used for the relevant deter...

Страница 26: ...ivate or deactivate an extended washing programme The programme duration is extended by up to 30 minutes Suitable for heavily soiled laundry Stains Multiple selection Select the type of stain The temp...

Страница 27: ...seconds the Home Connect menu opens Notes Remote start cannot be activated for safety reasons in the following circumstances The door is open The detergent drawer has not been pushed in fully Remote s...

Страница 28: ...rinse cycles Recommended for particularly sensit ive skin or in regions with very soft water Rinse Hold Activate Deactivate Activate or deactivate spinning and draining at the end of the washing cycl...

Страница 29: ...Buttons en 29 Button Selection Description The laundry is damp enough after washing that it needs to be hung out on a washing line...

Страница 30: ...Care symbols on the care labels Page 44 Programme Description Max load kg Programme settings Max temperature C Max spin speed rpm 1 Stains Rinse Plus Rinse Hold Prewash Silent Wash Water Plus Easy Iro...

Страница 31: ...items made from cotton linen or blended fabrics Energy saving pro gramme Note To save energy the actual washing tem perature may deviate from the set washing temperature The wash ing performance meet...

Страница 32: ...rresponds to the best possible washing performance class ac cording to the legal re quirements For this programme the washing temperature is automatically adjusted depending on the load size in order...

Страница 33: ...DOS Quick Mix Wash items made from cotton linen or synthetic or blended fabrics Suitable for lightly soiled laundry 4 60 1600 Delicates Silk Wash delicate washable items made from silk viscose and syn...

Страница 34: ...ne wash able items that are made from wool or contain wool To prevent the laundry from shrinking the drum moves the items very gently with long pauses Use a detergent that is suitable for wool 2 40 80...

Страница 35: ...hen a programme is cancelled Do not use fabric softener 1600 Rinse Freshen Up Rinses and then spins the laundry and then drains the water 1600 Spin Spins and drains the wa ter Do not use fabric soften...

Страница 36: ...tic Soft Wash delicate items made from cotton syn thetic or blended fabrics Gentle laundry care The degree of soiling and the type of fabric are automatically detected The washing process is adapted 3...

Страница 37: ...S i DOS Drum clean Cleaning and caring for the drum Use this programme in the following cases Before using the appli ance for the first time If you regularly wash at temperatures of 40 C or lower Afte...

Страница 38: ...i DOS Do not use liquid deter gent or detergent that is intended for woollens or delicates Note The drum cleaning indicator will flash to re mind you if you have not used a programme at 60 C or highe...

Страница 39: ...nen or blended fabrics Suitable for allergy suf ferers and for strict hy giene requirements Note Once the set tem perature has been reached it remains con stant throughout the washing process 60 1600...

Страница 40: ...d while still dripping wet Hang out shirts and blouses while they are still drip ping wet so that they drip dry Note Use the Delicates Silkprogramme to wash shirts and blouses made from silk or delica...

Страница 41: ...DOS i DOS Tip Use the Easy Care programme to wash heavily soiled laundry Su per 15 30 Wash items made from cotton synthetic or blen ded fabrics Short programme for small items of lightly soiled laundr...

Страница 42: ...pected thor oughly before leaving the factory To remove any residual water run the first wash cycle without any laundry Note Please read the information in the Safety Page 4 and Preventing material da...

Страница 43: ...h belts and apron strings together or use a mesh laundry bag Remove curtain hooks and lead strips or use a mesh laundry bag Use a mesh laundry bag for small items of laundry such as children s socks S...

Страница 44: ...the maximum recommended washing temperature Symbol Washing process Recommended pro gramme Normal Cottons Gentle Easy Care Particularly gentle Delicates Silk for wash ing by hand Hand wash Wool Not su...

Страница 45: ...es without optical brighteners Coloured fabrics made from easy care fabrics or synthetic materials Easy Care From cold up to 60 C Detergent for delic ates Delicate fine textiles silk or viscose Delica...

Страница 46: ...not adjust the dosage to the actual load capacity The quantity of de tergent and fabric softener is auto matically calculated via the basic dosage Page 51 and the amount of laundry detected The basic...

Страница 47: ...mme and programme progress you can adjust or activate deactivate the settings Note Overview of all programme set tings Buttons Page 26 Requirement A programme has been set Adjust the programme setting...

Страница 48: ...he drum 4 Note Ensure that there is no laun dry trapped in the door Close the door 13 6 Adding detergent and care product For programmes in which intelligent dosing is not possible or desirable you ca...

Страница 49: ...to add or remove laundry 2 Add or remove laundry 3 Close the door 4 Press 13 9 Cancelling the pro gramme Once the programme has started you can cancel it at any time Note Please read the information...

Страница 50: ...ched on Press and hold the two 3 sec buttons for approx 3 seconds So that the programme currently running is not cancelled the pro gramme selector must be set to the initial programme a goes out in th...

Страница 51: ...ling of the laundry Always set a basic dosage that cor responds to the dosage for a stand ard load of 4 5 kg Detergent dosage Page 45 You can individually adjust the basic dosages for each dispenser C...

Страница 52: ...pliance to your home network Requirement If your router has a WPS function you can connect the appliance to your WLAN home net work Wi Fi automatically 1 Press and hold for approx 3 seconds a You are...

Страница 53: ...e Home Connect app enter the network name SSID and password key for your home net work 8 Carry out the steps in the Home Connect app to connect the appliance a If the display shows Connected and light...

Страница 54: ...em energy manager to start your appliance once your home photovoltaic system is able to provide sufficient energy or the en ergy tariff is good Requirement The smart energy sys tem energy manager cann...

Страница 55: ...g the appliance network settings 1 Press and hold for at least 3 seconds 2 Select Network settings 3 Select Reset a The network settings are reset Tip If you wish to operate your appli ance again via...

Страница 56: ...Overview of the basic settings Below is an overview of the basic set tings on the appliance Basic setting Description end signal Set the volume of the signal at the end of the pro gramme button signa...

Страница 57: ...u press and hold both buttons 3 sec for approx 3 seconds 2 Select the required basic setting Overview of the basic settings Page 56 3 Adjust the basic setting 4 Press 3 sec to call up the main menu Cl...

Страница 58: ...er every operation with the door open and leave the detergent drawer to dry Run the Drum clean programme without laundry Add washing powder 18 3 Cleaning the detergent drawer If you change detergent o...

Страница 59: ...mp unit in the dishwasher and do not immerse it in water Protect the electrical connection on the rear against water deter gent and fabric softener residue Clean the pump unit with a damp cloth 8 Clea...

Страница 60: ...se de scaling agents that are available from the manufacturer s website or our after sales service 18 5 Cleaning the drain pump Clean the drain pump in the event of faults e g blockages or rattling no...

Страница 61: ...Firmly press on the sealing cap 10 Insert the drain hose into the holder Cleaning the drain pump Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections t...

Страница 62: ...ure that the parts of the pump cap are correctly as sembled 5 Insert the pump cap and screw it on as far as it will go 90 The handle on the pump cap must be in a vertical position 6 Insert the mainten...

Страница 63: ...e power supply 3 Loosen the hose clamp and care fully remove the water outlet hose Residual water may leak out 4 Clean the water outlet hose and si phon connecting piece 5 Reattach the water outlet ho...

Страница 64: ...on in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely Requirement The water inlet hose is empty 1 Remove the water inlet hose from the tap...

Страница 65: ...saving mode is active Press any button a The symbol lights up again E 36 25 26 Drain pump is blocked Cleaning the drain pump Page 60 E 38 25 26 Drain pump is blocked Cleaning the drum Page 58 if the f...

Страница 66: ...as far as it will go The pump for the intelligent dosing system is blocked 1 Switch off the appliance 2 Clean the pump unit Cleaning the detergent drawer Page 58 3 If this indicator appears again cal...

Страница 67: ...t a maximum height of 1 metre Pump cover is not correctly assembled Correctly assemble the pump cover Detergent dosage is too high Immediate measure Mix one tablespoon of fabric softener with 0 5 litr...

Страница 68: ...a fault no action required Note When loading where possible place large and small items of laundry together in the drum Different sized items of laundry distribute themselves better during the spin c...

Страница 69: ...t a higher spin speed Easy Iron is activated Select the programmes that are suitable for the type of fabric Programmes Page 30 Unbalance load detection system is using a reduced spin speed to eliminat...

Страница 70: ...pliance feet Aligning the appliance Transit bolts have not been removed Removing the transit bolts Banging noises rat tling in the drain pump Foreign bodies have got into the drain pump Cleaning the d...

Страница 71: ...ring the spin cycle Start the Spin programme Unbalance load detection system is using a reduced spin speed to eliminate an unbalance Redistribute the laundry in the drum Note Where possible mix large...

Страница 72: ...ed If intelligent dosing is activated adjust the basic dosage Page 51 correctly Detergent or care products have congealed in dis pensers of the intelligent dosing system 1 Check whether the detergent...

Страница 73: ...ater inlet hose Water inlet hose is not correctly securely connected 1 Connect the water supply hose correctly Connect ing the water inlet hose 2 Tighten the screw connection Water is leaking out at t...

Страница 74: ...ansportation storage and disposal You can find out here how to prepare your appliance for transportation and storage You will also find out how to dispose of old appliances 20 1 Removing the appliance...

Страница 75: ...ruct the ap pliance door or prevent it from opening With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the applia...

Страница 76: ...iance The contact details for Customer Ser vice can be found in the enclosed Customer Service directory or on our website 21 1 Product number E Nr and production number FD You can find the product num...

Страница 77: ...Customer Service en 77 during operation and the tap turned on afterwards The tap only needs to be turned off if you are away from home for a long period e g on holiday for several weeks...

Страница 78: ...esid ual mois ture 1 Eco 40 602 10 0 3 55 1 200 70 0 40 1600 44 Eco 40 602 5 0 2 55 0 650 48 0 33 1600 44 Eco 40 602 2 5 2 45 0 330 36 0 25 1600 44 Cot tons 20 C 10 0 3 15 0 500 95 0 24 1600 46 Cot to...

Страница 79: ...e part and must only be replaced by trained specialist staff More information about your model can be found online at https en ergylabel bsh group com1 This web address is linked to the official EU EP...

Страница 80: ...en Declaration of Conformity 80 BE BG CZ DK DE EE IE EL ES FR HR IT CY LV LT LU HU MT NL AT PL PT RO SI SK FI SE UK NO CH TR 5 GHz WLAN Wi Fi For indoor use only...

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Страница 84: ...Gaggenau Hausger te GmbH Carl Wery Stra e 34 81739 M nchen GERMANY www gaggenau com 9001547189 9001547189 en 001203...

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