11
After-sales service
In the event of repairs please contact our after-sales
sevice. We are committed fo find the best solution
also in order to avoid an unnecessary call-out.
Please quote the E number (product number) and the
FD number (production number) of your appliance
when contacting the after-sales service. The rating
plate bearing these numbers can be found on the
bottom of the appliance. A duplicate rating plate is
supplied for adhesion to accessible location near to
the cooktop. For future reference you can note the
data of your appliance below.
Please note that calling out an after-sales service
technician is not free of charge, even within the
warranty period, should the problem result from an
operating error.
Please find the contact data of all countries in the
enclosed customer service list.
For service to this appliance or spare parts contact
the Gaggenau distributor:
Sampford IXL
Service and maintenance must only be carried out
by an authorised person.
Warning: disconnect power and gas supply before
servicing this appliance.
Packaging and old appliances
Both the packaging of new appliances and the old
appliances themselves contain valuable raw materials
and recyclable materials.
Please dispose of the individual parts separated
according to type.
Please ask your dealer or inquire at your local
authority about current means of disposal.
Environmental protection
E-Nr.
FD-Nr.
Phone:
1300 727 421
Fax:
1300 727 425
email:
This appliance is labelled in accordance with
the European Directive 2002/96/EU
concerning used electrical and electronic
appliances (WEEE – waste electrical and
electronic equipment). The guideline
determines the framework for the return and
recycling of used appliances as applicable.
