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       Customer Service

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Customer Service

Customer Service

If you are unable to rectify the fault, please contact our 

Customer Service. We will always finds a suitable 
solution to avoid unnecessary visits by technicians. 

The contact information for your nearest Customer 
Service office can be found here or on the enclosed 
Customer Service list. 

When calling, please state the product number (E-Nr.) 
and the production number (FD), which can be found on 
the rating plate. 

~

 "Getting to know your appliance" on page 9

 

You can trust in the manufacturer's expertise.

 You 

can therefore be sure that the repair is carried out by 
trained service technicians who carry original spare 
parts for your home appliances.

Appliance self-test

Your appliance features a self-test programme; this 
displays the fault which your Customer Service team 
can rectify.

1

Press 

à

 button to open the main menu.

2

Press 

C

 button to move to the 

Self-test

 menu item.

3

Press 

 button to start the self-test.

The self-test starts.

4

If faults are present, they will be displayed. In this 
case, follow the instructions.

5

The appliance restarts.

6

The message that the self-test has finished is 
displayed for 10 seconds. To acknowledge the 
message, press 

 button.

When the self-test has ended, the appliance switches 
over to normal operation.

Obtaining advice and ordering repairs 
if a fault occurs

Contact information for all countries can be found on 
the enclosed Customer Service list.

--------

GB

0344 892 8988

Calls charged at local or mobile 
rate.

IE

01450 2655

0.03 € per minute at peak. Off 
peak 0.0088 € per minute.

US

877 442 4436

toll-free

Содержание RF411304

Страница 1: ...en User manual RF411304 RF461304 RF471304 Freezer...

Страница 2: ...tting the touch field tone type 15 Setting the touch field tone volume 15 Setting the signal tone volume 15 Switching the water filter counter on and off 15 Dimming when door is opened and closed 16 S...

Страница 3: ...re in an upright position Do not use additional means to accelerate the defrosting process other than those recommended by the manufacturer Risk of electric shock Improper installations and repairs ma...

Страница 4: ...n People with limited physical mental or sensory abilities People who have inadequate knowledge concerning safe operation of the appliance Measures Ensure that children and vulnerable people have unde...

Страница 5: ...d appliances Valuable raw materials can be reclaimed by recycling old appliances m Warning Children may become locked in the appliance and suffocate Leave shelves and containers in the appliance to pr...

Страница 6: ...dicated on the rating plate inside the appliance Getting to know your appliance on page 9 The weight of the appliance may be up to 460 kg depending on the model The base must be sufficiently stable an...

Страница 7: ...an escape the appliance needs to cool less frequently and therefore consumes less power Ventilate the room daily Using the appliance Open the appliance door only briefly The air in the appliance will...

Страница 8: ...nnect the appliance to mains controlled and sine controlled inverters Mains controlled inverters are used for photovoltaic systems which are directly connected to the national grid Sine controlled inv...

Страница 9: ...rating the appliance on page 13 H Controls P Main switch on off X Door damper Ice maker h Rating plate Ice cube container Frozen food container 2 Ventilation opening Automatic door opening B Particle...

Страница 10: ...mo mode Rest mode Automatic door opening Home network Automatic display lock for cleaning Operating the appliance on page 13 Features not all models Storage compartment You can remove and adjust the h...

Страница 11: ...t the frozen food container 2 Insert the ice cube container in the recess of the frozen food container provided for this purpose Ice pack In the event of a power failure or a fault The ice pack delays...

Страница 12: ...on up to the marking Note If you do not turn the filter cartridge with bypass far enough water will leak out causing damage Changing the filter cartridge with bypass or replacing it with a water filte...

Страница 13: ...ppliance will stop refrigerating Disconnecting the appliance Caution Deterioration in water quality The water supply must be turned off 3 hours before disconnecting This prevents mould forming due to...

Страница 14: ...on to move to the menu item Eco mode 3 Press I button The temperature is changed and the display shows the new temperature When Eco mode is switched off the recommended temperature is set Note You can...

Страница 15: ...button to open the menu item 6 Press B C buttons to select the required setting 7 Press button The setting is saved 8 Press button to exit the menu Setting the touch field tone volume You can adjust t...

Страница 16: ...on to open the main menu 2 Press B button to move to the menu item Basic settings 3 Press button 4 Press B button to move to the menu item Language 5 Press button 6 Press B C buttons to move to the re...

Страница 17: ...omatic door opening function supports you in opening the door As soon as you activate this function automatic door opening moves out and supports you in opening the door Caution Repeatedly closing the...

Страница 18: ...message on the control panel If the door remains opens a few more minutes the message will appear again Temperature alarm If the freezer compartment becomes too warm the temperature alarm is switched...

Страница 19: ...to the menu item Basic settings 3 Press the button to open the menu item 4 Press the B button to move to the menu item Home network 5 Press the button to open the menu item Note The first time you op...

Страница 20: ...A note window with the necessary steps for installing the new software appears 3 To close the note window press button 4 Open the Home network menu on your refrigerator Setting up Home Connect on pag...

Страница 21: ...n prepares the Home Connect functions for use and is only required when you want to use these Home Connect functions for the first time Note Please note that the Home Connect functions can only be uti...

Страница 22: ...resh produce switch on fast freezing Fast freezing on page 13 2 Take the container out of the freezer compartment and stack the food directly on the shelves and on the floor of the freezer compartment...

Страница 23: ...od airtight to prevent it from losing flavour and drying out 4 Label packaging with contents and date of freezing Suitable packaging Plastic film Tubular film made of polyethylene PE Aluminium foil Fr...

Страница 24: ...a cool location Place ice pack if available on the food 3 Clean the appliance with a soft cloth lukewarm water and a little pH neutral washing up liquid Caution The rinsing water must not run into the...

Страница 25: ...and off Cracking Automatic defrosting is running Preventing noises Appliance is not level Align appliance using a spirit level If required place a little packing underneath Containers shelves or stor...

Страница 26: ...ore frequently and for longer The appliance has been opened frequently Do not open the appliance unnecessarily The ventilation openings are covered up Remove obstructions Large quantities of fresh foo...

Страница 27: ...cubes there will be too few in the ice cube container It takes around 24 hours for an empty ice cube container to fill up Ice cube production stops even though the ice cube con tainer is not yet full...

Страница 28: ...iances Appliance self test Your appliance features a self test programme this displays the fault which your Customer Service team can rectify 1 Press button to open the main menu 2 Press C button to m...

Страница 29: ...8001040956 8001040956 9903 en...

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