17
Please check the following before calling for service. It may save you time and expense.
problem
possible cause
Solution
1
Part or all of Microwave
Built-in Drawer does not
operate.
z
z
Power cord of Microwave Built-in
Drawer
is not completely con-
nected to the electrical outlet.
z
z
Power outage.
z
z
Fuse/circuit breaker doesn’t work.
z
z
Microwave Built-in Drawer
is in
Demo Mode.
z
z
Make sure the power cord is tightly con-
nected to the outlet.
z
z
Check house lights to be sure. Call your
local electric company for service.
z
z
Replace the fuse or reset the circuit breaker.
z
z
See page 15 for how to cancel Demo Mode.
2 Food in Microwave Built-in
Drawer is not heated.
z
z
No power to the appliance.
z
z
Drawer controls improperly set.
z
z
Drawer is in Demo Mode.
z
z
See Solution for Problem 1.
z
z
Check if the controls have been properly set.
z
z
See page 15.
3 Microwave Built-in Drawer
light does not work.
z
z
Light bulb is loose or burned out.
z
z
Call Gaggenau Customer Support for
service. Always have the complete model
number and FD number available prior to
calling.
4 Touch controls will not
operate.
z
z
Panel Lock is on.
z
z
See page 14 to unlock.
5 Display flashes.
z
z
Power failure.
z
z
Touch STOP/CLEAR pad and reset the
clock. If the microwave oven was in use, you
must reset the cooking function.
6 Steam from the vent
z
z
During microwaving, steam may
come from the right side of the
vent.
Before you call Gaggenau customer Support for Service
