Gaggenau DF480701 Скачать руководство пользователя страница 36

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Troubleshooting

Troubleshooting

18 Troubleshooting

Troubleshooting

You can eliminate minor issues on your appliance
yourself. Please read the information on eliminating issues
before contacting Customer Service. This may avoid
unnecessary repair costs.

Issue

Cause and troubleshooting

Appliance door does not open.

Childproof lock is activated.

▶

Press the top of the door in the middle twice in quick succession.

Door is not correctly adjusted.

▶

Adjust the appliance door as described in the installation instructions.

Appliance has no power.

▶

Check the mains plug and fuses.

Position the emergency release supplied on the top right or left of the cabinet
panel.

Open the appliance door by pulling lightly.

Appliance door and door seal are dirty.

▶

Clean the appliance door and door seal with a damp cloth and a little
dishwashing liquid.

Automatic door opening is not in home position.

▶

Wait one second after closing the appliance door.

Appliance door opens too wide
when activated.

Door is not correctly adjusted.

▶

Adjust the appliance door as described in the installation instructions.

Appliance door opens accidently.

Automatic door opening activated accidently.

▶

To prevent the appliance door opening accidentally, activate the childproof lock.

E:2060 lights up.

Appliance has detected that the heating element is calcified.

Descale the appliance.

Operate the appliance with the Water softening system.

E:2130 lights up.

Intake opening of Zeolith container is covered by items of dishware.

▶

Rearrange the dishware in the appliance so the Intake opening of the Zeolith
container

→

Page 9

is no longer obstructed.

E:3000 lights up.

Water protection system is activated.

Turn off the water faucet.

Call customer service

→

Page 46

E:3100 lights up.

Water protection system is activated.

Turn off the water faucet.

Call customer service

→

Page 46

E:3200 or indicator for water
supply lights up.

Inlet hose is kinked.

▶

Install the inlet hose without kinks.

Water faucet is turned off.

▶

Turn on the faucet.

Depending on the appliance specifications

Содержание DF480701

Страница 1: ...en us Use and Care Manual DF480701 Dishwasher Gaggenau ...

Страница 2: ... 23 11 2 Setting the amount of rinse aid 24 11 3 Switching the rinse aid system off 24 12 Detergent 24 12 1 The correct detergents 24 12 2 Incompatible detergents 24 12 3 Information on Detergent 25 12 4 Adding Detergent 25 12 5 Detergent table 25 13 Dishware 25 13 1 Damage to glass and dishware 25 13 2 Loading dishware 26 13 3 Removing dishware 27 13 4 Loading patterns 27 14 Basic Operation 28 14...

Страница 3: ...chnical specifications 48 21 1 Information regarding Free and Open Source Software 48 22 STATEMENT OF LIMITED PRODUCT WARRANTY 48 22 1 What this warranty covers Who it applies to 48 22 2 How long the warranty lasts 48 22 3 Extended Warranty 48 22 4 Repair replace as your exclusive remedy 49 22 5 Out of warranty product 49 22 6 Warranty exclusions 49 22 7 Obtaining warranty service 50 22 8 Product ...

Страница 4: ...spaces in a residential environment Up to an altitude of 8200 ft 2500 m above sea level 1 4 Restrictive Use This appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety 1 5 Gr...

Страница 5: ... your appliance observe the following Follow the safety instructions and directions for use on the detergent and rinse aid product labels Do not use harsh chemicals such as bleach based products to clean your dishwasher Some bleach based products can damage your dishwasher and may present health hazards Always use caution when opening the door during or following a wash cycle as hot water or steam...

Страница 6: ...6 1 9 Safety systems Protect children from possible hazards resulting from the appliance The appliance is equipped with a Childproof lock Page 7 IMPORTANT SAFETY INSTRUCTIONS READ AND SAVE THESE INSTRUCTIONS ...

Страница 7: ...ectric childproof lock and close the appliance door Opening the appliance door Page 28 Environmental protection and energy saving 4 Environmental protection and energy saving Environmental protection and energy saving 4 1 Saving energy If you follow these instructions your appliance will use less power and water Use the Eco program a The Eco program is energy efficient and environmentally friendly...

Страница 8: ...n Standard Optimal setting for mixed loads and heavily soiled dishware Saves both energy and water Sensitive Adjusts the cycle strength for effective removal of food remnants even with low soiling levels Energy and water consumption are adjusted accordingly Very sensitive Adjusts the cycle strength for difficult conditions of use e g stubborn dried on food remnants Recommended setting when using o...

Страница 9: ...our appliance 5 1 Appliance 1 2 3 4 5 7 8 8 9 10 11 12 13 14 15 16 6 1 Rating plate Rating plate with E number and FD number Page 47 You will need this data to contact Customer service Page 46 2 Detergent dispenser Add detergent to the detergent dispenser 3 Lower rack Lower rack Page 16 4 Filter system Filter system Page 34 1 Depending on the appliance specifications ...

Страница 10: ... out of the detergent dispenser into the tab collecting tray where they can dissolve fully 12 Intake opening of the Zeolith container The intake opening is required for Zeolith drying Page 7 13 Upper spray arm The upper spray arm washes the dishware in the upper rack If the dishware has not been washed properly clean the spray arms 14 Blow opening of the Zeolith container The blow opening is requi...

Страница 11: ... WLAN display Home Connect Page 31 8 Electronic delay time Setting the electronic delay time Page 28 9 Remote Start Remote Start Page 32 10 Cycle buttons and options Cycles Page 12 Options Page 14 11 Start button Starting the wash cycle Page 28 12 buttons You can use these buttons to scroll between the basic settings Changing the basic settings Page 31 13 Setting buttons Changing the basic setting...

Страница 12: ...mixed dishware and silverware Level of soiling Removing common household food remnants lightly dried on Sensor controlled Optimized by sensors depending on the soiling of the rinse water More intensive washing in the back half of the lower rack 1 1 45 2 05 2 0 820 0 860 3 3 4 5 4 Note The displayed cycle time indicates an average value Eco Dishware Cleaning mixed dishware and silverware Level of s...

Страница 13: ... 560 3 2 8 Machine Care Only when using unloaded appliance Machine Care 162 F 1 1 50 2 0 900 3 2 5 Personalization function 1 0 12 0 12 2 0 050 0 050 3 1 1 1 1 6 1 Energy Guide The Energy Guide label was based on the Normal soil sensing cycle The unit was tested without any rinse aid liquid in the rinse aid dispenser A single dose of detergent was inserted into the detergent dispenser with no dete...

Страница 14: ...ing time Sanitize To ensure a higher hygiene status for the appliance and dishware the temperature is increased and maintained for an extra long period Especially suitable for cleaning chopping boards or baby bottles Continuous use of this option improves the hygiene status This will increase the run time and energy consumption Power The run time is shortened depending on the wash cycle The option...

Страница 15: ... dropping down hold the side of the rack by the top edge 3 Press in the right and left hand levers on the outside of the rack 4 Raise or lower the rack evenly to the right level Check that the rack is level on both sides 5 Release the levers a The rack clicks into position 6 Slide the rack in Removing the upper rack 1 Pull the upper rack right out 2 Lift the rack forward out of the catches 1 2 3 L...

Страница 16: ...ear locking hooks of the guide rails 4 Lower the rack and press the front detent pins into the notches a The rack clicks into position 5 Slide the rack into the appliance 8 2 Lower rack Arrange pans and plates in the lower rack a Silverware basket 1 Large plates up to a diameter of 12 inches can be arranged in the lower rack as shown Removing the lower rack 1 Pull the lower rack right out 1 Depend...

Страница 17: ... the silverware basket ensuring that the items are not nestled together and with the sharp points down WARNING The sharp points and edges of knives and other sharp utensils can cause serious injury Load knives and other sharp utensils with edges down Do not allow children to handle or play near knives and sharp utensils 8 4 Silverware drawer Arrange silverware in the silverware drawer Arrange silv...

Страница 18: ...position Removing the silverware drawer 1 Pull the silverware drawer right out 2 Lift the silverware drawer forward out of the catches 3 Lower the silverware drawer and pull out 4 Slide the guide rails into the appliance Installing the silverware drawer 1 Pull the guide rails of the silverware drawer out of the appliance 2 Insert the silverware drawer Note the position of the detent pins 3 Lift th...

Страница 19: ...ms of silverware e g cooking spoons or serving cutlery If you do not need the cup shelf you can fold it up 8 6 Flip tines Use the flip tines to position dishware securely e g plates You can fold the tines down to arrange pans bowls and glasses better 1 Folding down the tines1 If you do not need the tines fold them down 1 Push the lever forward and fold down the tines 1 2 2 To use the tines again f...

Страница 20: ...pray head If you no longer require the baking sheet spray head remove it from the appliance 1 Turn the baking sheet spray head to the left and remove from the holder 2 Insert the upper rack in the appliance Page 16 8 8 Stemware basket Use the stemware basket to ensure perfect dishwashing results for your stemware Loading the stemware basket You can place up to 4 stemware baskets in the lower rack ...

Страница 21: ...are Page 27 1 Take the stemware basket by the handle out of the lower rack 2 Pull up the rotating fixing arms and turn counterclockwise 3 Take the stemware out of the stemware basket 8 9 Gastronorm container insert Use the standardized Gastronorm container insert to position large flat items securely e g Gastronorm containers or dishes 8 10 Rack heights Set the racks at the right height Appliance ...

Страница 22: ... Water softening system Water softening system Hard water leaves limescale on dishware as well as the washing tank and parts of the appliance may become blocked To ensure good dishwashing results you can treat the water with special salt and the water softening system To avoid damage to the appliance water with a hardness above 9 E must be softened 10 1 Overview of water hardness settings You can ...

Страница 23: ... Place the lid back on the dispenser and turn to close 10 4 Switching off the water softening system If you do not need to use the water softening system e g you already have a whole house water softening system you can turn the system off Note To avoid damage to the appliance only switch off the water softening system in the following cases The water hardness is max 26 E and you are using combine...

Страница 24: ...t Find out which detergents are suitable for your appliance 12 1 The correct detergents Only use detergents that are made for dishwashers either basic or combination detergents For the best washing and drying results use a separate detergent then add Special salt and Rinse aid Page 23 separately Modern powerful detergents mainly use a low alkaline formulation with enzymes Enzymes break down starch...

Страница 25: ...ng powder or liquid detergent follow the manufacturer s instructions and quantities for dosage in the detergent dispenser 1 5 to 1 75 Tbsp 20 ml 25 ml detergent is sufficient for normal soiling If dishware is only lightly soiled slightly less than the amount of detergent specified is usually sufficient 3 Close the lid of the detergent dispenser a The lid clicks into position a The detergent dispen...

Страница 26: ...ware and the appliance The noise level may also vary depending on the items placed in your dishwasher NOTICE Avoid dishwasher damage Do not load the dishwasher with paper products plastic bags packing materials or anything other than normal dishwasher safe dishware and kitchenware Tips Using the appliance allows you to save energy and water compared to doing dishes by hand See our website for exam...

Страница 27: ...nloading 1 To prevent water dripping onto dishware unload it starting at the bottom and working up 2 Check the washing tank and accessories for soiling and clean if necessary Cleaning and maintenance Page 33 13 4 Loading patterns Recommended loading patterns 12 place settings Lower rack Upper rack Third rack Additional loading patterns for 10 place settings Lower rack Upper rack ...

Страница 28: ...djust the wash cycle to the soiling level of the dishware select a suitable program Press the right cycle button a The cycle is set and the cycle button flashes 14 5 Setting options You can set options to complete the chosen wash program Note The available options depend on which program is selected Press the button for the relevant option a The option is set and the option button flashes 14 6 Set...

Страница 29: ...nute 14 10 Displaying wash cycle information You can show information about cycles and options on the display 1 Press 2 Press the cycle button or an option 14 11 Switching off the appliance CAUTION To avoid risk of injury always use caution when opening the door during or following a wash cycle as hot water or steam may escape Do not fully open the door until water noises have stopped and steam ha...

Страница 30: ... increased during the final rinse for a better drying result This may increase the run time slightly Please take care with delicate dishware Eco forecast on off1 Switch EcoCheck on or off When selecting the wash cycle the average water and energy consumption is briefly shown on the display Emotion Light off On via main switch1 On when opening door Switch the interior lighting of the appliance on o...

Страница 31: ...ess for approx 3 seconds 7 Close the appliance door 15 3 Setting the time 1 To open the basic settings press for approx 3 seconds 2 Press repeatedly until the display shows Time setting 3 Press or repeatedly until the display shows the required time Holding down and will change the set values in 10 minute steps 4 To save the settings press for approx 3 seconds Home Connect 16 Home Connect Home Con...

Страница 32: ...ements The appliance is connected to your WLAN home network The appliance is connected to the Home Connect app Manual is selected in the Basic settings Page 31 of this function A program is selected Press If you open the appliance door the function is automatically deactivated a button lights up Tip To deactivate the function press 16 4 Remote Diagnostics The Customer Service can access your appli...

Страница 33: ... we recommend cleaning your appliance at regular intervals Machine Care combined with machine cleaning products will provide the right care for your appliance Note You can buy our tested and approved Dishwasher Care and Machine Cleaner for Dishwashers online at https www gaggenau com global store or from customer service Machine Care is a program which removes various deposits in one wash cycle Cl...

Страница 34: ...Cleaning filters Debris in the dishwashing water may block the filters 1 Check the filters for residue after each wash 2 Rotate the spray arm to the side out of the way of the filter 3 Turn the coarse filter counterclockwise and remove the filter system Make sure that no foreign objects fall into the sump 4 Pull down the micro filter to remove 5 Press the locking catches together and lift the coar...

Страница 35: ...ishwashing water may block the nozzles and bearings on the spray arms Clean the spray arms regularly 1 Unscrew the upper spray arm and pull down to remove 1 2 2 Check that the lower spray arm is at the 6 o clock position 3 Hold the spray arm in the center and lift straight up to remove 4 Check the outlet nozzles on the spray arms for blockages under running water and remove any foreign objects 5 R...

Страница 36: ...g the appliance door Appliance door opens too wide when activated Door is not correctly adjusted Adjust the appliance door as described in the installation instructions Appliance door opens accidently Automatic door opening activated accidently To prevent the appliance door opening accidentally activate the childproof lock E 2060 lights up Appliance has detected that the heating element is calcifi...

Страница 37: ...er connection back on 9 Check the water connection for leaks 10 Restore the power supply 11 Switch the appliance on E 3400 lights up Water is continuously running into the appliance 1 Turn off the water faucet 2 Call customer service Page 46 E 6102 lights up Not an appliance error The drain pump cover is loose or a foreign object is blocking the pump Secure the cover of the drain pump so it clicks...

Страница 38: ...up There is a technical error Contact the after sales service Customer Service Page 46 E 9001 lights up Power voltage is too low There is no problem with the appliance 1 Call an electrician 2 Have the power voltage and electrical installation checked by an electrician E 9210 lights up Spray arm rotation of the lower spray arm is blocked Arrange the dishware so that it does not obstruct spray arm r...

Страница 39: ...r silverware Position dishware at an angle where possible The combined detergent used has a poor drying performance 1 Use rinse aid to improve drying performance 2 Use a different combined detergent with a better drying performance Extra Dry intensive drying not activated to improve drying performance Activate Extra Dry intensive drying Page 30 Dishware removed too early or drying process not yet ...

Страница 40: ...ivity of the sensors Sensors Page 8 Dishware has been precleaned too intensively Then the sensors choose a lighter cycle Stubborn remnants cannot be entirely removed Only remove large remnants of food and do not pre rinse dishware Adjust the sensitivity of the sensors Sensors Page 8 Tall narrow containers in corner areas are not rinsed out adequately Do not position tall narrow containers at too g...

Страница 41: ...ted inside the appliance 1 Adjust the water softening system correctly Setting the water softening system Page 22 In most cases you will need to increase the setting 2 If necessary change your detergent Special salt dispenser is not screwed tight Screw the special salt dispenser tight There are stubborn white coatings on the dishware inside the appliance or on the door There is detergent residue T...

Страница 42: ...em Page 22 2 Add special salt 3 If you are using combined detergents tabs activate the water softening system Follow the information on detergents Plastic parts inside the appliance are discolored Plastic parts inside the appliance may become discolored over the life of the dishwasher Discoloration may come about and will not impair functioning of the appliance Plastic parts are discolored Dishwas...

Страница 43: ... dispenser Adding rinse aid Page 23 Rinse aid has been spilled Remove the rinse aid with a cloth Detergent or machine care product used causes excessive foaming Change the brand of detergent Connection to home network is not established WLAN on router is not active Check the wireless network connection of your router WLAN display is flashing Connection to home network is not available Activate the...

Страница 44: ...er cord plug or switch off the breaker 2 Wait at least 2 minutes 3 Connect the appliance to the power supply 4 Switch the appliance on Appliance does not start The breaker has tripped Check the relevant breaker Power cord is not inserted 1 Check whether the power outlet is working 2 Check whether the power cord plug is properly inserted in the power outlet and on the rear of the appliance Applianc...

Страница 45: ...re way resting on the tines and not hitting each other Loading dishware Page 26 Spray arm is striking dishes Arrange dishware so the spray arms do not strike dishware With a small load the water jets directly strike against the tub Distribute the dishware evenly Load the appliance with more dishware Light items of dishware move about during the wash cycle Position light items of dishware securely ...

Страница 46: ...d damaging the appliance 1 Remove dishware from the appliance 2 Secure loose parts 3 Switch on the appliance 4 Select the cycle with the highest temperature 5 Start the cycle Page 28 6 To drain the appliance terminate the cycle after approx 4 minutes Terminating the wash cycle Page 29 7 Switch off the appliance 8 Turn off the water faucet 9 To empty the residual water out of the appliance detach t...

Страница 47: ...BSH will also compensate customers for damage caused by a specific fault in the AquaStop system giving rise to a valid warranty claim Compensation will be provided under the following conditions If water damage is caused by a defect in materials or workmanship in the AquaStop system BSH will compensate customers reasonable and verifiable damages A condition of all warranty claims is the appliance ...

Страница 48: ...ommercial use and has in fact at all times only been used for normal household purposes New at retail from a BSH authorized dealer or directly from BSH not a display as is or previously returned model and not for resale or commercial use Within the United States or Canada and has at all times remained within the country of original purchase The warranties stated herein apply to the original purcha...

Страница 49: ...us locale surroundings or environment in any such event if you request Gaggenau would still pay for labor and parts and ship the parts to the nearest authorized service provider but you would still be fully liable and responsible for any travel time or other special charges by the service company assuming they agree to make the service call Further to the extent you have installed the Product in a...

Страница 50: ...R THE PERIOD THAT THIS EXPRESS LIMITED WARRANTY IS EFFECTIVE IN NO EVENT WILL THE MANUFACTURER BE LIABLE FOR CONSEQUENTIAL SPECIAL INCIDENTAL INDIRECT BUSINESS LOSS AND OR PUNITIVE DAMAGES LOSSES OR EXPENSES INCLUDING WITHOUT LIMITATION TIME AWAY FROM WORK HOTELS AND OR RESTAURANT MEALS REMODELLING EXPENSES IN EXCESS OF DIRECT DAMAGES WHICH ARE DEFINITIVELY CAUSED EXCLUSIVELY BY GAGGENAU OR OTHERW...

Страница 51: ......

Страница 52: ...BSH Home Appliances Corporation 1901 Main Street Suite 600 Irvine CA 92614 USA www gaggenau com 1 877 442 4436 2023 BSH Home Appliances Corporation 9001744007 9001744007 en us 030522 650 P5 ...

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