background image

Troubleshooting

 en

51

Fault

Cause and troubleshooting

Appliance door opens
too wide when activ-
ated.

Door is not correctly adjusted.

Adjust the appliance door as described in the in-
stallation instructions.

Appliance door does
not open at the end of
the programme.

Automatic door opening is not activated.

Activate the automatic door opening.

Childproof lock is activated.

Deactivate the childproof lock.

Door is not correctly adjusted.

Adjust the appliance door as described in the in-
stallation instructions.
The door gap must be at least 70 mm to 120 mm.

Appliance door and door seal are soiled.

Clean the appliance door and door seal with a
damp cloth and a little washing-up liquid.

Wrong screws used to adjust the door gap.

Use size 4X30 bolts to adjust the door gap.
The bolts are included in the scope of supply.
If you use bolts that are too long, this can deactiv-
ate the function of automatic door opening.

The safety device switches off automatic door open-
ing.

Call Customer Service. → 

Page 67

Appliance door brushes against the appliance or kit-
chen cabinets

Install the appliance correctly as described in the
installation instructions and align.

Appliance door opens
too wide at the end of
the programme.

Door is not correctly adjusted.

Adjust the appliance door as described in the in-
stallation instructions.
The door gap must be at least 70 mm to 120 mm.

Wrong screws used to adjust the door gap.

Use size 4X30 bolts to adjust the door gap.
The bolts are included in the scope of supply.
If you use bolts that are too long, this can deactiv-
ate the function of automatic door opening.

Appliance door opens
accidently.

Automatic door opening activated accidently.

To prevent the appliance door opening accidentally,
activate the childproof lock.

Содержание DF270101F

Страница 1: ...Information for Use DF270101F Dishwasher Gaggenau...

Страница 2: ...Programmes 19 7 1 Information for test institutes 20 7 2 Personalisation function 20 8 Additional functions 22 9 Features 22 9 1 Top basket 23 9 2 Etagere 24 9 3 Bottom basket 25 9 4 Folding prongs 2...

Страница 3: ...4 Software update 45 17 5 Data protection 45 18 Cleaning and servicing 45 18 1 Cleaning the tub 45 18 2 Cleaning products 45 18 3 Tips on appliance care 46 18 4 Machine Care 46 18 5 Filter system 47...

Страница 4: ...is appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or h...

Страница 5: ...is not possible an isolating switch must be integrated into the permanent electrical installation according to the installation regulations When installing the appliance check that the power cable is...

Страница 6: ...he side Covers are available from Customer Service or specialist outlets WARNING Risk of tipping Improper installation may cause the appliance to tip up Only install built under or integrable applianc...

Страница 7: ...points can cause injuries Arrange knives and utensils with sharp points in the cutlery bas ket with the points downwards on the knife shelf or in the cut lery drawer WARNING Risk of scalding If you o...

Страница 8: ...services Page 67 Incorrect repairs are dangerous Repairs to the appliance should only be carried out by trained specialist staff Only use genuine spare parts when repairing the appliance If the power...

Страница 9: ...n children when opening and closing the appli ance door WARNING Risk of chemical burns Rinse aid and detergent may cause chemical burns to the mouth throat and eyes Keep children away from detergent a...

Страница 10: ...n the appliance and the water pipe The pipes sup plied for the drinking water and waste water connections are not affected here Modified or damaged water hoses may result in material damage and damage...

Страница 11: ...y become trapped in the appliance and thus suffocate Activate the electric childproof lock and close the appliance door Opening appliance door Page 37 4 Environmental protec tion and saving energy 4 1...

Страница 12: ...can save water with the AquaSensor Use of the AquaSensor depends on the programme If the soiling level is high the rinsing water is drained off and replaced with fresh water If the soiling level is l...

Страница 13: ...n the appliance These marks will disappear after the first wash cycle The delivery consists of the following Dishwasher Operating instructions Installation Instructions Further information documents I...

Страница 14: ...ing water connection Note If you are replacing the appliance you must use a new water supply hose 1 Consult the installation instructions supplied for the steps required here 2 Connect the appliance t...

Страница 15: ...our appliance 6 1 Appliance You can find an overview of the parts of your appliance here 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 1 Rating plate Rating plate with E number and FD num ber Page 68 The data y...

Страница 16: ...tablet collecting tray where they can fully dissolve 7 Top basket Top basket Page 23 8 EmotionLight Interior lighting of the appliance 9 Cutlery shelf1 Cutlery shelf Page 24 10 Upper spray arm The up...

Страница 17: ...liance Page 38 Switching off the appliance Page 39 Terminating the programme Page 39 2 Programme buttons Programmes Page 19 3 Info button If you press the display shows in formation about selected pro...

Страница 18: ...ing the programme Page 38 12 buttons You can use these buttons to scroll between the basic settings Changing basic settings Page 43 13 Setting buttons Changing the basic settings Chan ging basic setti...

Страница 19: ...ressure may result in deviations Programme Use Programme se quence Auto 35 45 C Tableware Delicate tableware cutlery tem perature sensitive plastics glasses and stemware Level of soiling Lightly adher...

Страница 20: ...er they are not the results or consumption values Request by e mail to dishwasher test appliances com The product number E Nr and the production number FD are required here They can be found on the ra...

Страница 21: ...will flash a flashes a The programme and the additional function are saved Tip To reset the programme to the pre rinse programme stored at the factory use the Home Connect app1 or reset your applianc...

Страница 22: ...erent soiling levels e g place very soiled pots and pans in the bot tom basket and normally soiled tableware in the top basket The spray pressure in the bottom basket is increased and the maximum prog...

Страница 23: ...To prevent the basket from sud denly dropping down hold the side of the basket by the top edge 3 Press in the levers on the right and left on the outside of the basket 4 Raise or lower the basket eve...

Страница 24: ...he basket slightly and guide the rear detent pins into the rear locking hooks of the guide rails 4 Lower the basket and press the front detent pins into the notches a The basket clicks into position 5...

Страница 25: ...asket out of the front hold ers and pull forwards slightly 3 Lift the basket out of the rear hold ers 4 Slide the guide rails into the appli ance Installing the bottom basket 1 Pull the guide rails of...

Страница 26: ...k up a The prongs audibly click into posi tion 9 5 Cutlery basket Arrange cutlery in the cutlery basket always without sorting it and with the sharp points downwards 9 6 Baking sheet spray head Use th...

Страница 27: ...nce 1 Turn the baking sheet spray head anticlockwise and remove from the holder 2 Insert the top basket in the appli ance Page 24 9 7 Optional extra cleaning area Use the Optional extra cleaning area...

Страница 28: ...g water 5 Place the Optional extra cleaning area in the top basket and lock in position Check that the mounts are in the correct position a The Optional extra cleaning area audibly clicks into positio...

Страница 29: ...e the Home Con nect app on your mobile device 5 Press or repeatedly until the display shows the right value You can change several settings 6 To save the settings press for approx 3 seconds 7 Add dete...

Страница 30: ...ay shows Water hardness 5 Press or repeatedly until the right water hardness has been set The value 16 20 is set at the fact ory 6 To save the settings press for approx 3 seconds 11 3 Special salt You...

Страница 31: ...s 0 8 E You do not need to use special salt 1 Press 2 To open the basic settings press for approx 3 seconds 3 Press repeatedly until the display shows Water hardness 4 Press or repeatedly until the di...

Страница 32: ...rinse aid up to the max mark max 3 If rinse aid spills out remove it from the tub Spilled rinse aid can cause ex cessive frothing during the wash cycle 4 Close the lid of the dispenser for rinse aid...

Страница 33: ...leaching agents are generally used to remove coloured marks e g tea or ketchup Note Follow the manufacturer s in structions for each detergent Tip Suitable detergents are available online via our webs...

Страница 34: ...sed frothing and damage the ap pliance Detergent containing chlorine Chlorine residue on tableware may present a risk to health 13 3 Information on deter gents Follow the instructions on detergents in...

Страница 35: ...n a The detergent dispenser will open automatically at the optimum time during the programme Powder or liquid detergent will spread around the washing tank and dissolve there Tablets will fall into th...

Страница 36: ...or highly acidic cleaning solutions in par ticular commer cial or industrial cleaners are not safe to use in the dishwasher with aluminium If you are using highly caustic al kaline or highly acidic c...

Страница 37: ...hem Do not block the spray arms make sure that they can turn freely Do not place small parts in the tablet collecting tray and do not block it with tableware so as not to obstruct the lid of the deter...

Страница 38: ...dditional functions to complete the washing programme selected Note The additional functions which can be used depend on the pro gramme selected Press the button for the relevant additional function A...

Страница 39: ...switch from a programme that has already started you will need to can cel it first 1 Open the appliance door 2 Press for approx 4 seconds 3 Close the appliance door a The programme is cancelled and e...

Страница 40: ...s the time when the programme will end e g 15 20 hours Sprache Lan guage See selection on the appliance Select the menu language Water hardness 0 62 16 20 medium1 Set the water hardness Overview of wa...

Страница 41: ...ance on or off When the appliance door is opened the interior lighting switches off auto matically after 10 minutes Status Light on1 off Switch Status Light on or off While the programme is running a...

Страница 42: ...ning during the drying phase remains unaffected Childproof lock Page 11 Eco drying off On in all pro grammes On with Eco 50 1 Activate or deactivate automatic open ing of the appliance door during the...

Страница 43: ...ge the set values in 10 minute steps 4 To save the settings press for approx 3 seconds Home Connect 17 Home Connect Home Connect This appliance is network capable Connect your appliance to a mobile de...

Страница 44: ...lect Permanent in the Basic settings Page 42 of this function the function is permanently activated and you can start your ap pliance with a mobile device at any time Activating Remote Start When you...

Страница 45: ...d Security certificate of the Wi Fi communication module to ensure a secure data connection The current software and hardware version of your appliance Status of any previous reset to factory settings...

Страница 46: ...tps www gaggenau com global store or from customer ser vice Machine Care is a programme which removes various deposits in one washing cycle Cleaning takes place in two phases Phase Removal of Detergen...

Страница 47: ...filters 3 Place the machine care product in the appliance interior Only use machine care products specially designed for dishwash ers 4 Pour the machine cleaner into the detergent dispenser until it i...

Страница 48: ...l ter 6 Re assemble the filter system Make sure that the locking catches on the coarse filter click into posi tion 7 Insert the filter system into the ap pliance and turn the coarse filter clockwise M...

Страница 49: ...ay arm to re move 3 Check the outlet nozzles on the spray arms for blockages under running water and remove any for eign bodies 4 Insert the lower spray arm a The spray arm clicks into position 5 Inse...

Страница 50: ...able from the manufacturer or his Customer Service Fault Cause and troubleshooting Appliance door does not open Childproof lock is activated Press the top of the door in the middle twice in quick succ...

Страница 51: ...olts are included in the scope of supply If you use bolts that are too long this can deactiv ate the function of automatic door opening The safety device switches off automatic door open ing Call Cust...

Страница 52: ...Turn off the water tap 2 Call Customer Service Page 67 E 3100 lights up Water protection system is activated 1 Turn off the water tap 2 Call Customer Service Page 67 E 3200 or indicator for water supp...

Страница 53: ...ction for leaks 10 Restore the power supply 11 Switch the appliance on E 3400 lights up Water is continuously running into the appliance 1 Turn off the water tap 2 Call Customer Service Page 67 E 6102...

Страница 54: ...appliance fault Wastewater pump is blocked or the cover of the wastewater pump is loose 1 Clean the wastewater pump Clean wastewater pump Page 66 2 Secure the cover of the wastewater pump so it click...

Страница 55: ...No rinse aid used or dosage set too low 1 Add Rinse aid Page 32 2 Set the amount of rinse aid to be dispensed Setting the amount of rinse aid Page 32 Programme or programme option has no drying phase...

Страница 56: ...ion possible Cutlery is not dry Cutlery not arranged properly in the cutlery basket or cutlery drawer Droplets can form on the cutlery contact points 1 Arrange cutlery individually where possible Page...

Страница 57: ...the sensitivity of the sensors Sensors Page 12 Tableware has been precleaned too intensely The sensors chose a weaker programme Stubborn soiling cannot be entirely removed Only remove large remnants o...

Страница 58: ...t and dissolving performance are re duced after a prolonged storage time or detergent is very lumpy Change your detergent Water marks on plastic parts Due to laws of physics droplet formation on plast...

Страница 59: ...ter softening system to the water hard ness and use separate detergents proprietary de tergent special salt rinse aid Too little detergent is being used Increase the amount of detergent used or change...

Страница 60: ...asy to remove are present inside the appliance mainly at the bottom The formation of films is due to ingredients of food remnants and tap water limescale soaplike 1 Check the setting of the water soft...

Страница 61: ...leware has been precleaned too intensely The sensors chose a weaker programme Stubborn soiling cannot be entirely removed Only remove large remnants of food and do not prerinse tableware Adjust the se...

Страница 62: ...add rinse aid to the dispenser Adding rinse aid Page 32 Rinse aid has been spilled Remove the rinse aid with a cloth Detergent or appliance care product used causes ex cessive foaming Change the brand...

Страница 63: ...gramme ends or cancel the pro gramme with Reset Terminate programme Page 39 Appliance cannot be switched on or oper ated Software update is taking place Wait until the software update has finished App...

Страница 64: ...es Switch on the fuse in the fuse box or insert the mains plug Switch the appliance on 3 If the problem occurs again Contact customer service Customer Service Page 67 Appliance door can not be closed...

Страница 65: ...eware Arrange tableware so that the spray arms do not strike tableware With a small load the water jets directly strike against the tub Distribute the tableware evenly Load the appliance with more tab...

Страница 66: ...he pump cover using a spoon and grip it by the crosspiece 6 Lift the pump cover inwards at an angle and remove a You can now reach the impeller with your hand 7 Remove any remnants of food and foreign...

Страница 67: ...e supply hose and let the water drain out 20 4 Disposing of old appli ance Valuable raw materials can be re used by recycling WARNING Risk of harm to health Children can lock themselves in the applian...

Страница 68: ...your appliance s de tails and the Customer Service tele phone number to find them again quickly 21 2 AQUA STOP guarantee In addition to warranty claims against the seller under the purchase agree ment...

Страница 69: ...the copyright holders as free or open source software The applicable licence information is stored on your home appliance You can also access the applicable li cence information via your Home Connect...

Страница 70: ...de clares that the appliance with Home Connect functionality is in compliance with relevant statutory requirements 1 A detailed Declaration of Conformity can be found online at www gag genau com gb a...

Страница 71: ......

Страница 72: ...4 81739 M nchen GERMANY www gaggenau com 9001793398 9001793398 en 030206 Valid within Great Britain Imported to Great Britain by BSH Home Appliances Ltd Grand Union House Old Wolverton Road Wolverton...

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