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16
Troubleshooting
Experience has shown that you can rectify most faults
which occur in daily operation without calling customer
service. Obviously this will save on costs and ensure
that the machine is quickly available again. The
following overview should help you locate the causes of
faults which may occur.
Warning
If an error code (E:01 to E:30) is indicated on the
digital display
3
, always disconnect the appliance
from the power supply and then turn off the tap.
You can rectify certain faults yourself (see following
fault description), for all other faults please contact
customer service and state the indicated fault E:XX.
Warning
Remember: Repairs may be carried out by technicians
only. If a component has to be replaced, ensure that
only original spare parts are used. Improper repairs or
use of non-original spare parts may cause considerable
damage and put the user at considerable risk.
... when the appliance is switched on
The appliance does not start.
The mains fuse has tripped.
The appliance plug has not been inserted.
The appliance door has not been shut properly.
... on the appliance
Lower spray arm rotates sluggishly.
Spray arm blocked.
The door is difficult to open. *
Child-proof lock is activated. The deactivation
instructions are at the back in the envelope.
* depending on model
Door cannot be closed.
Door lock has been activated. To reset, close
the door with greater force.
... changing settings
A setting cannot be changed, a programme
starts.
Wrong programme button pressed.
Terminate the programme (see chapter entitled
“Terminating the programme (Reset)”) and start
all over again.
You did not wait until programme ended.
Cover on the detergent dispenser cannot be
closed.
Detergent dispenser overfilled or mechanism
blocked by sticky detergent residue.
Detergent residue in the detergent dispenser.
Dispenser was damp when filled.
“check water supply”
4
display lights up.
Tap turned off.
Water supply interrupted.
Supply hose kinked.
Filter in the water supply blocked.
Switch off the appliance and pull out the
mains plug.
Turn off the tap.
Clean filter in the supply hose.
Reconnect power supply.
Turn on the tap.
Switch on the appliance.
Water is left in the appliance at the end of
the programme.
(E24) Waste water hose is blocked or kinked.
(E25) Waste water pump blocked, cover on
the waste water pump is not locked in
position (see Maintenance and Care).
Filters blocked.
The programme has not yet ended. Wait until
programme ends (digital display indicates
0:00) or implement the ”Reset” function.
Refill indicator for salt
5
and/or rinse-aid
6
is not lit.
Refill indicator/s switched off.
Adequate salt/rinse-aid available.
Refill indicator for special salt
5
is lit.
No salt.
Refill with salt.
Sensor does not detect salt tablets.
Use different special salt.
... during the wash cycle
Unusual foam formation
Handwash liquid in the rinse aid dispenser.
Spilled rinse-aid causes excessive frothing,
therefore please remove with a cloth.
Appliance stops during the wash cycle.
Power supply interrupted.
Water supply interrupted.
Knocking/rattling noise during rinsing
Spray arm is striking utensils.
Utensils not arranged correctly.
Filling valves making striking noises
Caused by the installation of the water line and
has no effect on the function of the machine.
Remedial action is not possible.
Содержание DF 260
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