FAQs
en
33
27 FAQs
This is where you can find an overview of the frequently asked questions regarding use, noises, cookware and clean-
ing.
27.1 Using the appliance
Question
Answer
Why can I not switch on the hob
and why is the childproof lock
symbol lit?
¡
The childproof lock is activated. You can find further information about this
function under
→
Why are the illuminated displays
flashing and why is a signal
sounding?
¡
Clean the surface of the control panel of any liquids or food residue. Remove
any objects that may cover the control panel.
You can find further information about deactivating the signal tone under
→
.
The ventilation system does not
switch on even though the auto-
matic start is activated.
¡
Manually activate the ventilation system or check the configuration of the
automatic start. You can find additional information about this in the section
entitled
→
.
The ventilation system runs with
too much or too little power in
sensor control mode.
¡
The sensor sensitivity for the ventilation system is incorrectly configured.
You can find additional information about this setting in
→
.
The ventilation system continues
to run even though the cooking
zones have been switched off.
¡
Manually switch off the ventilation system.
You can find additional information about this setting in the section entitled
→
.
The ventilation system switches
on even though the appliance is
switched off.
¡
The run-on function with sensor control setting is selected.
You can find additional information about this setting in
→
.
The air intake is too weak.
¡
Ensure that the grease filter is clean.
To find out how to clean and replace the filter, refer to the section entitled
→
"Cleaning and servicing", Page 29
27.2 Noise
Question
Answer
Why can I hear noises while I'm
cooking?
¡
Noises may be generated while using the hob depending on the base mater-
ial of the cookware. These noises are normal for induction technology. They
do not indicate that there is a fault.
Possible noises
¡
A deep humming noise similar to a transformer:
Occurs when cooking at a
high power level. This noise disappears or becomes quieter when you re-
duce the power level.
¡
A quiet whistling noise:
This can be heard when the cookware is empty.
This noise disappears when you add water or food to the cookware.
¡
Crackling:
This noise occurs when the cookware is made from different mul-
tilayer materials, or if you use cookware of different sizes and different materi-
als. The loudness of the noise can vary depending on the quantity of food be-
ing cooked or the cooking method.
¡
Loud whistling noises:
These may arise if you are operating two cooking
zones at the same time and at the maximum power level. These whistling
noises disappear or become quieter when you reduce the power level.
¡
Fan noises:
The hob is equipped with a fan that switches on automatically at
high temperatures. The fan may also continue to run after you have switched
the hob off if the temperature measured is still too high.
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