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Troubleshooting

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39

Troubleshooting

11 Troubleshooting

Troubleshooting

You can eliminate minor issues on your appliance your-

self. Please read the information on eliminating issues be-

fore contacting Customer Service. This may avoid unnec-

essary repair costs.

WARNING

Improper repairs are dangerous.

Only authorized service providers should repair the ap-

pliance.

If the appliance has an issue, call Customer Support.

WARNING

Improper repairs are dangerous.

Repairs to the appliance should only be performed by

authorized service providers.

Only original spare parts may be used to repair the ap-

pliance.

Issue

Cause and troubleshooting

None

The power supply has been disconnected.

Check whether the lighting in your kitchen or other appliances in the room are

working.

The appliance has not been connected as shown in the circuit diagram.

1.

Disconnect the appliance from the power supply.

2.

Make sure the appliance has been connected as shown in the circuit diagram.

There is an electronics fault

If the fault cannot be eliminated, call Customer Service.

All indicators are flashing

The control panel is wet or an object is covering it.

Dry the control panel or remove the object.

   / 

The electronics have overheated. The corresponding cooking zone has switched

off.

1.

Wait until the electronics have cooled down sufficiently.

2.

Touch any control element.

a

When error message disappears, the electronics have cooled down sufficiently.

You can continue to cook.

   / 

The electronics have overheated. All cooking zones have switched off.

1.

Wait until the electronics have cooled down sufficiently.

2.

Touch any control element.

a

When error message disappears, the electronics have cooled down sufficiently.

You can continue to cook.

   / 

The electronics have overheated. The corresponding cooking zone has switched

off.

1.

Wait until the electronics have cooled down sufficiently.

2.

Touch any control element.

a

When error message disappears, the electronics have cooled down sufficiently.

You can continue to cook.

   / 

The electronics have overheated. All cooking zones have switched off.

1.

Wait until the electronics have cooled down sufficiently.

2.

Touch any control element.

a

When error message disappears, the electronics have cooled down sufficiently.

You can continue to cook.

   + heat level and signal tone

There is hot cookware near the control panel. The electronics are at risk of over-

heating.

Remove the cookware from the control panel.

a

You can continue to cook.

   and signal tone

There is hot cookware near the control panel. The cooking zone has switched off to

protect the electronics.

1.

Remove the cookware from the control panel.

2.

Wait a few seconds.

3.

Touch any control element.

a

When error message disappears, the electronics have cooled down sufficiently.

You can continue to cook.

   / 

The cooking zone has overheated. It has switched off to protect the work surface.

1.

Wait until the electronics have cooled down sufficiently.

2.

Switch the cooking zone back on.

a

You can continue to cook.

Содержание CI 292 602

Страница 1: ...en us User manual CI 292 602 Cooktop Gaggenau...

Страница 2: ...oster function for pans 17 7 10 Keep warm 17 7 11 Cooking assistance functions 17 7 12 Wireless cooking sensor 28 7 13 Panel lock 31 7 14 Wipe protection 31 7 15 Basic settings 31 7 16 PowerManager fu...

Страница 3: ...3 15 5 Warranty exclusions 44 15 6 Obtaining warranty service 45...

Страница 4: ...nd in enclosed spaces in a resi dential environment up to an altitude of 13 100 ft 4000 m above sea level Do not use the appliance With an external timer or a separate remote control When using the co...

Страница 5: ...ie long hair so that it does not hang loose Secure all loose garments etc before beginning Use Proper Pan Size This appliance is equipped with one or more surface units of different size Select cookwa...

Страница 6: ...OWING Always put the lid on pots Always fill pots with at least 1 3 cm of liquid Always use pots of the appropriate size and type enamelware pots stainless steel and aluminum pots equipped with wirele...

Страница 7: ...a risk of electric shock Contact an authorized service provider immediately 1 6 Child safety Do not let children play with the appliance CAUTION Do not store items of interest to children in cabinets...

Страница 8: ...witched on acci dentally Proper Installation Improper installation or grounding can cause electric shock This appliance must be properly installed and grounded by a qualified technician Connect only t...

Страница 9: ...with a high sugar content Remove boiled over food imme diately with a glass scraper Environmental protection and energy saving 3 Environmental protection and en ergy saving Environmental protection a...

Страница 10: ...ntly Unsuitable cookware Never use flow plates or cookware made of the following Thin walled normal steel Glass Clay Copper Aluminum Composition of the cookware base The material s from which the base...

Страница 11: ...a function is selected the touch key lights up in or ange When you press a touch key the respective function is activated A confirmation signal sounds Touch key Function Main switch Booster function f...

Страница 12: ...twist knob to select the cooking zones and power levels The twist knob automatically centers itself in the twistpad area 6 1 Using the twist knob The twist knob is magnetic and is located on the twist...

Страница 13: ...tically to protect the fragile parts of your appliance and to prevent the appliance from producing excess noise Setting the power level Requirement The cooktop is turned on 1 Place the cookware on the...

Страница 14: ...roast 4 0 5 0 Fish1 4 0 5 0 1 Ongoing cooking without lid Cooking Rice with double amount of water 2 0 3 0 Potatoes boiled in their skins with 1 2 cups of water 4 0 5 0 Boiled potatoes with 1 2 cups o...

Страница 15: ...flexible cooking zone and adjust the power level with the twist knob 2 Change the power level using the twist knob Deactivating the Flex function 1 Select one of the two cooking zones that belong to...

Страница 16: ...how much time has elapsed since the Short term timer has elapsed Requirement The Short term timer has run out and the timer end signal is still active 1 Press and hold for a few seconds a The Stopwatc...

Страница 17: ...function This function can only be used on one cooking zone of the same cooktop segment at a time The illustration shows these segments of your cooktop If the function is not available and blink on t...

Страница 18: ...All cooking zones Cooking in a pressure cooker 240 115 All cooking zones Deep fat frying at a low temperature 320 160 All cooking zones Deep fat frying at a medium temperature 340 170 All cooking zon...

Страница 19: ...ctions The wireless cooking sensor is essential for using the cooking sensor functions If your cooktop does not have a wireless cooking sensor included you can purchase it from specialist retailers ou...

Страница 20: ...ne only heats up in order to maintain the temperature This saves energy Oil or fat will not over heat The temperature is continuously monitored This pre vents the food from spilling over and you do no...

Страница 21: ...arts to boil depends on the height of your home above sea level If the water is boiling too vigorously or not vigorously enough you can set the boiling point 1 Select the basic setting Basic settings...

Страница 22: ...lid Turning the cooking sensor function off You can deactivate the cooking sensor functions in dif ferent ways Select the cooking zone and press Select the cooking zone and set the temperature to Pres...

Страница 23: ...nd signal Frying with little oil Fish fillet plain 4 10 20 Fish fillet breaded 3 10 20 Scampi 4 4 8 Shrimp 4 4 8 Fried whole fish 3 10 20 Poaching Braised fish 195 90 15 20 Deep fat frying Deep fat fr...

Страница 24: ...cooker 250 115 25 35 White beans in a pressure cooker 250 115 25 35 Lentils in a pressure cooker 250 115 10 20 Deep fat frying Deep fat frying breaded vegetables 340 170 4 8 Deep fat frying vegetables...

Страница 25: ...212 100 5 10 Cooking in a pressure cooker Home made broths in a pressure cooker 250 115 20 30 Sauces Food Function Temperature F C Total cooking time from sound signal Frying with a little oil Tomato...

Страница 26: ...4 3 15 Toasting pine nuts 4 3 15 Keeping warm heating Heating goulash soup 160 70 10 20 Heating mulled wine 160 70 5 15 Poaching Heating milk 185 85 3 10 Teppan Yaki for the flexible cooking zone The...

Страница 27: ...ood Cookware Frying sensor level Total frying time after the signal min Fish fillet plain 4 10 20 Scampi 4 4 8 Prawns 4 4 8 Fried fish whole 3 15 30 Verduras Vegetables Food Cookware Frying sensor lev...

Страница 28: ...fficial website When doing so quote the relevant reference number 00577921 Set of 5 silicone patches CA060300 Cooking sensor and set of 5 silicone patches Attaching the silicone patch The silicone pat...

Страница 29: ...y not be established correctly for the following reasons Bluetooth communication error You have not pressed the symbol on the cooking sensor within 30 seconds after selecting the cooking zone The batt...

Страница 30: ...ve the silicone cover from the lower section of the cooking sensor casing and remove both screws using a screwdriver 2 Open the cap on the cooking sensor Remove the bat tery from the lower section of...

Страница 31: ...h You can turn the cooktop off at any time Activating the display cleaning protection With this function you can clean the control panel while the cooktop is switched on without accidentally changing...

Страница 32: ...uct information Display Customer Support index CI Production number Production number 1 Production number 2 3 Press again to access the basic settings 4 Press repeatedly until the required basic setti...

Страница 33: ...services in your country You can find information on this at www home connect com The Home Connect app guides you through the entire registration process Follow the instructions in the Home Connect a...

Страница 34: ...b is switched on 1 Select the setting in the Home Connect app and send it to the cooktop Follow the instructions in the Home Connect app 2 If the setting was previously two steps are required If flash...

Страница 35: ...liance to a hood and in this way control the functions of your appliance via the cook top If both appliances are Home Connect compatible the easiest way to connect the appliances is in the Home Con ne...

Страница 36: ...ling the hood via the cooktop In the basic settings menu you can configure what the hood should do when the cooktop or individual cooking zones are switched on or off You can select other settings usi...

Страница 37: ...1 Cleaning agents You can purchase suitable cleaners and glass scrapers from Customer Support or in our online shop www gagge nau com zz store Recommended cleaning agents Glass ceramic cooktop cleaner...

Страница 38: ...sponge on top of the soil for 30 minutes to soften the soil Remove the soil with a plastic scrubber and glass ceramic cooktop cleaner or with the glass scraper Rinse the cooktop surface and dry it Typ...

Страница 39: ...rs the electronics have cooled down sufficiently You can continue to cook The electronics have overheated All cooking zones have switched off 1 Wait until the electronics have cooled down sufficiently...

Страница 40: ...e the cooking sensor function and activate it again is displayed The wireless cooking sensor is faulty Inform Customer Support The cooking sensor symbol does not light up and the wireless cook ing sen...

Страница 41: ...y have a negative effect on the cooking results 3 Touch any control element in the settings range a flashes in the cooking zone display a The result of the test appears in the cooking zone dis play af...

Страница 42: ...erent materials The volume of the noise can vary depending on the quantity of food being cooked or the cooking method Loud whistling noises These may arise if you are operating two cooking zones at th...

Страница 43: ...appropriate solution for you thereby avoiding unnecessary visits by a service provider With any warranty repair we will make sure your appli ance is repaired by a trained authorized service provider...

Страница 44: ...lity and responsibility hereunder is to repair manufac turer defective Product only using a Gaggenau authorized service provider during normal business hours For safety and property damage concerns Ga...

Страница 45: ...OR FITNESS FOR A PARTICULAR PURPOSE OR OTH ERWISE SHALL BE EFFECTIVE ONLY FOR THE PE RIOD THAT THIS EXPRESS LIMITED WARRANTY IS EFFECTIVE IN NO EVENT WILL THE MANUFACTURER BE LIABLE FOR CONSEQUENTIAL...

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Страница 48: ...BSH Home Appliances Corporation 1901 Main Street Suite 600 Irvine CA 92614 USA www gaggenau com 1 877 442 4436 2021 BSH Home Appliances Corporation 9001444925 9001444925 en us 010129...

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