21
Trouble shooting
Sometimes certain faults detected can be easily
resolved. Before calling the Technical Assistance
Service, bear in mind the following advice:
Fault
Possible cause
Solution
The general electrical
system is malfunctioning.
Defective fuse.
Check the fuse in the main fuse box and change
it if it is damaged.
The automatic safety switch or circuit breaker
has tripped.
Check the main control panel to see if the auto-
matic safety switch or circuit breaker has
tripped.
The automatic switching
on function does not
work.
There may be food or cleaning products stuck
between the ignition sparkers and the burners.
The space between the ignition sparker and the
burner must be clean.
The burners are wet.
Dry the burner caps carefully.
The burner caps are not correctly positioned.
Check that the burner caps are correctly posi-
tioned.
The appliance is not earthed, is poorly con-
nected or the earthing is faulty.
Contact the installation technician.
The burner flame is not
uniform.
The burner components are not correctly posi-
tioned.
Correctly place the parts on the appropriate
burner.
The grooves on the burner are dirty.
Clean the grooves on the burner.
The gas flow is not nor-
mal or there is no gas.
The gas supply is blocked by gas taps.
Open all gas taps.
If the gas is supplied from a gas cylinder, check
that it is not empty.
Change the gas cylinder.
The kitchen smells of
gas.
A gas tap has been left on.
Turn off the taps.
Incorrect coupling of gas cylinder.
Check that the coupling is sound.
Possible gas leak.
Shut off the gas supply, ventilate the premises
and immediately notify an authorised installation
technician to check and certify the installation.
Do not use the appliance until ensuring that
there is no gas leak in the installation or appli-
ance itself.
The burner immediately
switches off after releas-
ing the control knob.
The control knob was not held down for long
enough.
Once the burner is on, hold the control knob
down a few seconds longer.
The grooves on the burner are dirty.
Clean the grooves on the burner.
