17
10. Trouble Shooting
No electrical
power
Switch the appliance on again. Should the appliance still not work,
contact your Gaggenau after-sales service.
Burner does not ignite when switched on
Overheating
protection
Wait, until
the appliance
has cooled
and the signal
goes off
Turn all control knobs to 0
Burner goes off during operation
A signal is
sounded
A signal is sounded
Check the
domestic fuse
Signal
goes off
Signal
goes off
Signal sounds
when switching
on again
• Are all burner
parts correctly
assembled?
• Is the gas shut-
off valve open?
• Is the burner
dry and clean?
• Is there an air
pocket in the
gas supply line
after first in-
stallation or
changing the LP
(propane) gas
tank?
• LP (propane)
gas: is the gas
tank empty?
Wait, until the
appliance has
cooled
, then
check:
• Are all burner
parts correctly
assembled?
• Is the electrode
soiled (food
remains) or wet?
• Is the burner
soiled by boiled
over food?
• Check for strong
draughts (for
example open
window behind
the cooktop)?
• LP (propane)
gas: is the gas
tank empty?
• Power cut: After
a power cut, the
appliance does
not re-ignite
automatically.
Check the
power supply
• Safety
deactivation:
The appliance
has been
operating for
more than
12 hours.
A signal is
sounded
Check the power
supply
Turn
all control
knobs to 0
Contact your
Gaggenau after-
sales service
Control knob
is turned to 0
but the appliance
tries to
re-ignite