15
Maintenance
The appliance requires only regular cleaning for
proper operation. No other maintenance is required.
See “Cleaning and Maintenance” on page 13
for
detailed instructions.
Troubleshooting
You can often easily eliminate problems that may
occur on your own. Before calling customer service,
take into account the following information.
Grates and Grate
Bridge
Porcelain Enamel on
Cast Iron
Nonabrasive cleaners: Hot water and detergent,
Fantastic
®
, Formula 409
®
. Rinse and dry
immediately.
Mild abrasive cleaners: Bon Ami
®
and Soft
Scrub
®
.
Abrasive cleaners for stubborn stains: soap-
filled steel wool pad.
The grates are heavy; use care when lifting.
Place on a protected surface for cleaning.
Blisters/ crazing/ chips are common due to the
extreme temperatures on grate fingers and rapid
temperature changes.
Acidic and sugar-laden spills deteriorate the
enamel. Remove soil immediately after unit has
cooled sufficiently.
Abrasive cleaners, used too vigorously or too
often can eventually mar the enamel.
Do not clean in a self-clean oven.
Igniters
Ceramic
Carefully wipe with a cotton swab dampened
with water, ammonia or Formula 409
®
.
Gently scrape soil off with a toothpick.
Avoid excess water on the igniter. A damp
igniter will prevent burner from lighting.
Remove any lint that may remain after cleaning.
Cooktop Part / Material
Suggested Cleaners
Important Reminders
Problem
Suggestion
Burner(s) do not light / Ignitors do
not spark
▯
Make sure that the gas shut off valve is in the ON position and the gas supply
to the house is not shut off.
▯
Make sure the burner caps are properly positioned and the burner ports are
not clogged. Clear ports with a wire or straightened paper clip if clogged.
▯
Make sure the igniters are clean and dry.
▯
Check the power supply. It should be properly grounded with the correct
polarity. Make sure the unit is plugged in and the circuit breaker is not tripped.
Burner flame goes out unexpectedly
▯
Make sure that there is no draft in the room.
Ignitors spark even though knobs are
in the off position
▯
When the electrical power connection has been activated at the first power up
or reconnected after an outage, the igniters may spark once or twice even
though all burner knobs are in the off position.
Cooking results are not what was
expected
▯
The cooktop is not level.
▯
Cooking pan does not fit the surface being used.
▯
Cookware is not the type or size recommended.
