ENVIRONMENTAL INFORMATION
Packaging:
The materials used in the packaging of Full Gauge products are 100% recyclable. Try to
perform disposal through specialized recyclers.
Product:
The components used in Full Gauge controllers can be recycled and reused if
disassembled by specialized companies.
Disposal:
Do not incinerate or dispose the controllers that have reached the end of their service as
household garbage. Observe the laws in your area regarding disposal of electronic
waste. If in doubt, please contact Full Gauge Controls.
The products manufactured by Full Gauge Controls after May 2005, have a warranty period of 10
(ten) years directly with the factory and 01 (one) year with accredited resellers, counted from the
date of sale included on the invoice. After this year with resellers, the guarantee will continue to be
valid if the instrument is sent directly to Full Gauge Controls. This period is valid for the Brazilian
market. Other countries have a 2 (two) year warranty. The products are guaranteed in case of
manufacturing failure that makes them unsuitable or improper for the applications for which they
are intended. The warranty is limited to the maintenance of instruments manufactured by Full
Gauge Controls, disregarding other types of expenses, such as indemnity due to damage caused
to other equipment.
EXCEPTIONS TO WARRANTY
The Warranty does not cover expenses incurred for freight and/or insurance when sending
products with signs of defect or faulty functioning to an authorized provider of technical support
services. The following events are not covered either: natural wear and tear of parts; external
damage caused by falls or inadequate packaging of products.
LOSS OF WARRANTY
Products will automatically lose its warranty in the following cases:
- The instructions for assembly and use found in the technical description and installation
procedures in Standard IEC60364 are not obeyed;
- The product is submitted to conditions beyond the limits specified in its technical description;
- The product is violated or repaired by any person not a member of the technical team of Full
Gauge Controls;
- Damage has been caused by a fall, blow and/or impact, infiltration of water, overload and/or
atmospheric discharge.
USE OF WARRANTY
To make use of the warranty, customers must send the properly packaged product to Full Gauge
Controls together with the invoice or receipt for the corresponding purchase. As much information
as possible in relation to the issue detected must be sent to facilitate analysis, testing and
execution of the service.
These procedures and any maintenance of the product may only be provided by Full Gauge
Controls Technical Support services in the company's headquarters at Rua Júlio de Castilhos, 250
- CEP 92120-030 - Canoas - Rio Grande do Sul – Brasil
Copyright 2020
All rights reserved.
Rev. 03
WARRANTY - FULL GAUGE CONTROLS
