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Troubleshooting and tips

Acoustic warning

Acoustic warnings

Errors

Cause

Troubleshooting

A beep sounds every few seconds.

The battery is almost dead.

►

Charge the battery.

Error messages on the screen

Errormessages onthescreen

Errors

This section describes the error messages generated by the BIOS Setup. Error messages displayed
by the operating system or programs are described in the documentation for these programs.

If the error message appears repeatedly despite troubleshooting measures,
contact the place of purchase or our customer service center.

Fujitsu

Содержание stylistic q616

Страница 1: ...System Operating Manual FUJITSU Tablet STYLISTIC Q616 ...

Страница 2: ...es Avenue Sunnyvale CA 94085 3470 U S A Telephone 800 831 3183 or 408 746 6000 http solutions us fujitsu com http solutions us fujitsu com contact Have a question Email us at AskFujitsu us fujitsu com Copyright 2016 Fujitsu America Inc All rights reserved FPC58 3269 02 ...

Страница 3: ...20 Working with the Tablet PC 24 Accessories for your Tablet PC optional 45 Security functions 58 Connecting external devices 65 Settings in BIOS Setup Utility 69 Troubleshooting and tips 72 Technical data 81 Manufacturer s notes 87 Declarations of conformity 90 FCC ID and IC ID label information 91 FCC Regulatory Information 92 Canada Industry Canada IC 95 Appendix 97 Index 107 ...

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Страница 6: ...iaries in the United States and other countries Intel and Intel Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Bluetooth is a trademark of Bluetooth SIG Inc USA OmniPass is a tradema...

Страница 7: ... the AC adapter 21 Switching on the device for the first time 22 Installing Bonus Apps 23 Working with the Tablet PC 24 Status indicators 24 Switching the Tablet PC on 26 Programming the ON OFF button 26 Switching the Tablet PC off 27 Handwriting recognition 27 Touchscreen 28 Select display orientation portrait or landscape format 28 Using fingers 29 Calibrate the Dual Digitizer for finger based o...

Страница 8: ...ating the Tablet PC from the keyboard cover 52 Shoulder strap optional 53 Folio cover optional 53 Protective TPU cover with kickstand and handstrap 55 Security functions 58 Configuring the fingerprint sensor 58 Using the Security Lock 59 Configuring password protection in BIOS Setup Utility 59 Protecting BIOS Setup Utility supervisor password and user password 60 Password protection for booting th...

Страница 9: ... to read 74 The external monitor remains blank 75 The external monitor is blank or the image is unstable 75 The cursor does not correctly follow the stylus movements 75 Stylus input not working 76 The Tablet PC does not start after switch on 76 The Tablet PC stops working 76 The printer does not print 77 The wireless connection to a network does not work 77 The battery discharges too quickly 77 Sm...

Страница 10: ...estrictions 94 Restrictions concernant l exportation 94 Canada Industry Canada IC 95 Canadian Notice 95 Avis pour le Canada 96 Appendix 97 Before Using the Optional Wireless LAN 97 Wireless LAN Devices Covered by this Document 97 Characteristics of the WLAN Device 97 Wireless LAN Modes Using this Device 98 Deactivating Disconnecting the WLAN Device 100 Configuring the Wireless LAN 100 Connection t...

Страница 11: ... declares that the product Basic model configuration STYLISTIC Q616 meets the requirements of Part 15 of the FCC provisions This device meets the requirements of Part 15 of the FCC provisions Preparation for use is subject to the following two conditions 1 This device must not cause any interference and 2 this device must accept all interference including interference that could result in undesira...

Страница 12: ...lease go to http www shopfujitsu com store Maintaining Latest Configuration To ensure that you always have the most current driver updates related to your system occasionally access the Fujitsu Software Download Manager FSDM utility The FSDM utility is available from the Fujitsu Support site FSDM will allow you to view a list of the most current drivers utilities and applications to determine whet...

Страница 13: ...d Name123 or a command used to start a program start exe This style indicates information that is displayed on the screen by a program e g Installation is complete This style indicates terms and texts used in a software interface e g Click on Save names of programs or files e g Windows or setup exe This style indicates Cross references to another section e g Safety information cross references to ...

Страница 14: ...w of the indicators and connections of the device Please familiarize yourself with these items before you start to work with the device Front 1 2 3 6 6 7 4 8 5 1 Touchscreen 2 Webcam LED 3 Webcam 4 Ambient light sensor 5 Power on indicator 6 Mechanical mounting for keyboard cover cradle 7 Docking port 8 Windows button 12 Fujitsu ...

Страница 15: ...dset 3 Memory card slot 4 SIM card slot 5 Status indicators 6 Micro HDMI port 7 Speaker 8 DC input connector DC IN Right side 1 3 4 9 7 8 6 5 10 2 1 Security Lock device 2 Speaker 3 Shortcut button 4 Volume Down button 5 Volume Up button 6 ON OFF button 7 USB port USB 2 0 8 USB port USB 3 0 9 Stylus slot 10 Eyelet for stylus cord Fujitsu 13 ...

Страница 16: ...orts and controls Rear 2 3 4 6 1 5 1 Smart Card reader configuration dependent 2 Webcam LED 3 Webcam 4 Camera light 5 NFC Near Field Communication configuration dependent 6 Fingerprint sensor 14 Fujitsu ...

Страница 17: ...chapter and the information in the First time setup of your device Page 20 chapter before preparing your Tablet PC for use and switching it on for the first time When cleaning the device please observe the relevant notes in the section Cleaning the Tablet PC Page 18 Pay attention to the additional safety notes for devices with wireless components provided in the Safety Regulations manual When hand...

Страница 18: ... wireless components on and off refer to section Switching the wireless components on and off Page 42 Protecting the display screen Depending on your device configuration where applicable your device is not waterproof In this event do not pour liquids onto the device and do not wash it with a wet cloth Do not place items on the top of the display or damage may occur The warranty does not cover a s...

Страница 19: ...his is not the case obtain the appropriate AC adapter for your Tablet PC Do not use any other voltage converter Check whether the local AC voltage and the AC cable are compatible If this is not the case buy an AC cable that suits the local conditions Enquire with the appropriate government office of the country you will be traveling in as to whether you may there operate the wireless component int...

Страница 20: ...nst damaging jolts and bumps use a suitable Tablet PC carrying case to transport your Tablet PC Cleaning the Tablet PC Use of incorrect cleaners can result in optical impairment of the LCD and or damage to the computer Always refer to the cleaner manufacturer s guidelines and material safety data sheets for proper handling and use of the products Never use ammonia acidic or alkaline cleaners or or...

Страница 21: ... PC is configured with the Smart Card shell it does not have a cover to close the port and liquid could enter and damage the device Take extra precautions when cleaning around the Smart Card reader For proper use of disinfectant wipes please read the manufacturer s instructions Before cleaning please test the disinfectant wipe on a small area of the Tablet PC Some medical disinfectant wipes may le...

Страница 22: ...the instructions on the screen NEVER switch off your device during the first time setup process The battery must be charged if you want to operate your device using the battery When used on the move the built in battery provides the device with the necessary power You can increase the operating time by using the available energy saving functions For instructions on how to connect external devices ...

Страница 23: ...ry surface Please note that the rubber feet of the device may mark certain types of delicate surfaces Keep other objects at least 100 mm 4 inches away from the device and its AC adapter to ensure adequate ventilation Do not expose the device to extreme environmental conditions Protect the device against dust humidity and heat Connecting the AC adapter Makingreadytouse ACadapter Observe the safety ...

Страница 24: ...stem is pre installed on the hard disk 2 1 2 Press the ON OFF button 1 for about one second to switch the device on The power on indicators 2 light up whenever the system is switched on During the installation process follow the on screen instructions You can find information and help on the Windows operating system functions online at http windows microsoft com 22 Fujitsu ...

Страница 25: ...ct the applications you wish to install by selecting the checkbox adjacent to your selection or Click Select All if you would like to install all available applications To confirm your selection click Install Note that in some cases depending upon which application was selected for installation after installation completes the system will prompt you to reboot There are also cases in which if multi...

Страница 26: ...nect external devices e g mouse flash storage to the Tablet PC in the chapter Connecting external devices Page 65 Please refer to the notes in the chapter Important notes Page 15 Status indicators Statusindicators Symbols The status indicators 1 2 3 provide information about the statuses of the power supply the rechargeable batteries and the wireless components 1 2 1 3 24 Fujitsu ...

Страница 27: ... less than 90 the battery will be charged to 100 as soon as the AC adapter is connected The indicator lights up orange The rechargeable battery is charging The indicator is not lit up The battery is not charging the battery is already fully charged or the AC adapter is not connected 3 Wireless indicator The indicator lights up white The wireless components are switched on while the Tablet PC is sw...

Страница 28: ...he system is switched on Programming the ON OFF button You can program the ON OFF button Operating system Menu Windows 10 Windows 10 Start Control Panel Search Control Panel Power Options Choose what the power button does If you have assigned a password you must enter this when requested to do so in order to start the operating system Detailed information can be found in the chapter Security funct...

Страница 29: ...tion For detailed information on handwriting recognition see the documentation for your operating system At present handwriting recognition on Windows supports the following languages English German French Italian Japanese Korean Chinese traditional and simplified Dutch Portuguese Spanish Brazilian Norwegian Bokmål and Nynorsk Swedish Finnish Danish Polish Rumanian Serbian Cyrillic and Latin scrip...

Страница 30: ...urity Power Options Change plan settings Change advanced power settings Display Enable adaptive brightness Synchronizing the display on the touchscreen and an external monitor In Windows 10 you can proceed as follows to set the output type Wipe your finger over the screen starting from the right hand edge Select All settings Look for the keyword project Select the required function Select display ...

Страница 31: ...ur Tablet PC via the operating system so that it recognizes your fingertips as accurately as possible As soon as you notice that the accuracy is becoming worse you must recalibrate the device Please note There are separate calibration programs available for calibrating the stylus and for calibrating finger based operation Do not use the calibration tool for the stylus to calibrate finger based ope...

Страница 32: ...mbol Moving objects windows while holding the left mouse button pressed drag drop Place your finger on the object window keep your fingertip pressed against the touchscreen and move the desired object window Opening a context menu click with the right mouse button Tap your finger on the desired item Keep your fingertip pressed against the touchscreen The context menu appears Moving the cursor Posi...

Страница 33: ...Description Scrolling Place two fingers on the touchscreen Move the fingers up to scroll up or Move the fingers down to scroll down Rotating Position your thumb on the touchscreen and rotate the image clockwise or anticlockwise using your index finger Fujitsu 31 ...

Страница 34: ...fingers on the touchscreen and move them apart to increase the size of the view or Put two fingers on the touchscreen and move them together to decrease the size of the view Lock context sensitive menus Use two fingers to tap twice in quick succession on the touchscreen 32 Fujitsu ...

Страница 35: ...erly Handle the stylus with care Our recommendations for proper handling of the stylus are as follows Do not gesture with the stylus Do not use the stylus as a pointer Do not use the stylus on surfaces other than the screen of the Tablet PC Do not try to turn the grip of the stylus The grip is used to put the stylus into its slot or to take it out of its slot Never store the stylus with its weight...

Страница 36: ...screen Drag the desired object or window Opening a context menu Click with the right mouse button Tap on the desired element with the stylus and keep the stylus pressed against the screen Moving the cursor Move the mouse Place the tip of the stylus directly on the screen Stylus location To prevent the stylus from jamming in its slot always make sure that you insert the stylus correctly into its sl...

Страница 37: ... stylus and the cursor movement deteriorates Operating system Menu Windows 10 To calibrate run the Hardware and Sound Tablet PC Settings function in the Control Panel You need to calibrate both portrait and landscape formats Securing the stylus tether optional To prevent accidentally dropping or losing the stylus you should secure it with the optional stylus tether Attach one end of the stylus cor...

Страница 38: ...ce the stylus tip To do this use the supplied tool 1 1 To remove the tip position it in the gap between the two ends of the tool supplied Pinch the two ends of the supplied tool together so that the tip is firmly clasped then pull it from the barrel Replace the tip with one of the new tips that were supplied with your stylus Insert the flat end of the tip into the barrel and exerting gentle pressu...

Страница 39: ...o Description Functions 1 Shortcut button Start function manager or screen shot function 2 Volume Down button Decrease volume 3 Volume Up button Increase volume If the Windows button on the Tablet PC is pressed in combination with the ON OFF button 4 this is equivalent to pressing the Ctrl Alt Del key combination on a keyboard Fujitsu 37 ...

Страница 40: ...blet PC with the necessary power for use on the move You can increase the service life of the battery by caring for the battery properly The average battery service life is around 500 charge discharge cycles You can extend the battery service life by taking advantage of the available energy saving functions Charging and maintaining the battery Battery Battery The Tablet PC battery can only be char...

Страница 41: ... in a power saving mode you must remember the following During power saving mode open data is held in main memory or in a swap file on the hard disk Never switch off the Tablet PC while it is in a power saving mode If the built in battery is nearly flat close all open files and do not go into power saving mode If you do not intend to use your Tablet PC for a long period of time Exit the power savi...

Страница 42: ... be damaged Memorycard Close the slot cover Removing the memory card Memorycard To avoid any loss of data always follow the correct procedure for removing the card see the documentation for your operating system 1 a 3 2 Open the slot cover 1 Press the edge of the memory card so that the memory card jumps 2 slightly out of the slot a Pull the memory card out of the slot a in the direction of the ar...

Страница 43: ...ed object to insert the SIM card Please note that the SIM card format must be micro SIM 3FF Other SIM card formats such as full size 1FF mini SIM 2FF or nano SIM 4FF do not fit in the SIM card slot of your Tablet PC Please do not insert any other format of SIM card as they may become twisted they could even damage the system Inserting a SIM card 1 2 4 3 Open the slot cover 1 Remove the SIM card ca...

Страница 44: ...ents on and off The wireless components are switched on and off using the appropriate functions of the operating system To switch wireless components on and off individually select Settings Change PC settings Network Airplane mode Configuring WLAN access Requirement A WLAN is available and you have the necessary access data to hand Information on configuring WLAN access can be found in the documen...

Страница 45: ...onnection Access via Wireless WAN You can purchase the accessories for Wireless WAN reception from your Fujitsu dealer If you have ordered a Wireless WAN module your device will already be prepared when you receive it You will find information on establishing the connection with the Wireless WAN network in the documentation for the hardware you plan to use Access via 4G You can order the accessori...

Страница 46: ...work 2 1 Connect the network cable to the LAN port of the cradle 1 Connect the network cable to your network connection 2 Your network administrator can help you to configure and use the LAN connections The network cable is not included in the delivery scope This type of cable can be obtained from a specialist dealer GPS GPS Whether or not your device has this function depends on the chosen equipm...

Страница 47: ...owing accessories are available for your Tablet PC Cradle for charging the Tablet PC and with additional ports Keyboard cover Shoulder strap Folio cover Protective TPU cover with kickstand and handstrap The following sections provide more information on handling the accessories Fujitsu 45 ...

Страница 48: ...o be able to work with your peripheral devices If the Tablet PC is connected to the cradle connections at all the USB ports are only supported if the USB cable is up to 3m long Cradle components Ports Ports Cradle 1 2 3 4 5 6 12 7 8 9 10 11 1 Dock release button 2 Docking port 3 USB port 3 0 4 USB port 3 0 5 USB port 3 0 6 Microphone port 7 Headphones port 8 VGA monitor port 9 HDMI port 10 LAN por...

Страница 49: ... conditions Protect the cradle from dust moisture and heat Connecting the Tablet PC to the cradle It is possible to connect the Tablet PC to the cradle while it is running Disconnect the AC adapter from the Tablet PC before connecting the Tablet PC to the cradle When the Tablet PC is connected to the cradle you must connect the AC adapter to the cradle to be able to use all the cradle s functions ...

Страница 50: ...he storage surface of the cradle Push the Tablet PC onto the cradle in the direction of the arrow 1 until you feel it engage on the connector and until the slide out position returns to its original position Plug the AC adapter cable into the DC jack DC IN on the cradle 2 Connect the AC cable to the AC adapter 3 Plug the AC cable into the power outlet 4 48 Fujitsu ...

Страница 51: ...arate the Tablet PC from the cradle while it is running 2 1 Press the slide out button in the direction of the arrow 1 until it firmly remains in pressed position red marking visible While holding down the lower part of the cradle lift the Tablet PC off the cradle in the direction of the arrow 2 Fujitsu 49 ...

Страница 52: ...o be docked with the Tablet PC Components of the keyboard cover Keyboardcover Ports 1 3 4 5 2 1 Release button 2 Docking port for the Tablet PC 3 Num Lock indicator to switch virtual numeric keypad on and off 4 Caps Lock indicator to switch capitalization function on and off 5 Scroll Lock indicator function dependent on the application program 50 Fujitsu ...

Страница 53: ...ter to the Tablet PC Keyboardcover Position the keyboard cover as shown 1 2 4 3 Push the Tablet PC onto the keyboard cover in the direction of the arrow 1 until you feel it engage with the plug Connect the AC adapter cable to the DC input connector DC IN of the Tablet PC 2 Connect the AC cable to the AC adapter 3 Plug the AC cable into the power outlet 4 Fujitsu 51 ...

Страница 54: ...d cover while it is running However to prevent any problems we recommend that you execute the appropriate undocking function provided by the operating system 2 1 Press the slide out button down 1 until it remains in the pressed position red marking visible Lift the Tablet PC away from the keyboard cover in the direction of the arrow 2 52 Fujitsu ...

Страница 55: ...tism e g pacemakers and magnetic cards Please note that the LCD screen may be accidentally turned on when touched if the device is in its folio cover Make sure the device is firmly fitted into the folio cover fasteners in order to prevent it from falling out The folio cover is only designed to safely store and transport the device Do not use the folio cover for any other purpose Keep the folio cov...

Страница 56: ...Accessories for your Tablet PC optional 54 Fujitsu ...

Страница 57: ...PU cover Make sure the device is firmly fitted into the TPU cover in order to prevent it from falling out The TPU cover is only designed to safely store and transport the device Do not use the TPU cover for any other purpose Do not attach the optional keyboard docking station to the tablet and carry both using the TPU cover The keyboard docking station and or tablet could be damaged Keep the TPU c...

Страница 58: ...er as shown 2 Ensure that the Tablet PC is the right way round i e that the Windows key a and webcam b are located in the positions shown relative to the TPU cover 3 Open the TPU cover 1 The following illustration shows you the many ways in which the TPU cover can be used 56 Fujitsu ...

Страница 59: ...es for your Tablet PC optional Fujitsu 57 The following illustration shows you the way in which the TPU cover can be used If required secure the optional shoulder strap at the four attachment points 1 2 3 and 4 ...

Страница 60: ...r data on external data carriers at regular intervals Some security functions need you to choose passwords Make a note of the passwords and keep them in a safe place If you forget your passwords you will need to contact our Service Desk Deletion or resetting of passwords are not covered by your warranty and a charge will be made for assistance Configuring the fingerprint sensor Fingerprintsensor F...

Страница 61: ...ring password protection in BIOS Setup Utility Before using the various options for password protection in the BIOS Setup Utility please proceed as follows to increase data security Make a note of the passwords and keep them in a safe place If you forget your supervisor password you will not be able to access your Tablet PC Passwords are not covered by your warranty and a charge will be made for a...

Страница 62: ...d Enter the password and press the Enter key Confirm new Password requires you to confirm the password Enter the password again and press the Enter key Changes have been saved is displayed as a confirmation that the new password has been saved To set the user password select Set User Password and proceed exactly as when configuring the supervisor password If you do not want to change any other set...

Страница 63: ...ith the supervisor password you have set in the BIOS Setup Utility see section Assigning the supervisor and user passwords Page 60 you can also prevent booting of the operating system Operatingsystem Activating system protection Start the BIOS Setup Utility and go to the Security menu Operatingsystem Select the Password on Boot option and press the Enter key Select the option you require First Boo...

Страница 64: ...ve confirmation that the new password has been saved The field Password Entry on Boot is set to Enabled by default You can exit the BIOS Setup once you have finished changing the settings From the Exit menu choose the option Exit Saving Changes Press the Enter key and select Yes The Tablet PC reboots and your hard disk is now protected with a password The password prompt is enabled as soon as the ...

Страница 65: ... you can use your SmartCard as an alternative to password protection but also as a digital signature for encrypting your e mails or for home banking We recommend that you always use two SmartCards Always keep one of the SmartCards in a safe place if you are carrying the other SmartCard with you Inserting the SmartCard Your device may be fitted with a Smart Card reader depending on your chosen mode...

Страница 66: ...ar the holder in the TPM using Clear Security Chip With Enabled all secret keys e g SRK Storage Root Keys AIK Attestation Identity Keys etc generated by applications are deleted Take note that you can then no longer access the data you have encrypted on the holder based keys Select the Exit Saving Changes option in the Exit menu Press the Enter key and select Yes The Tablet PC restarts and the TPM...

Страница 67: ... be switched off please refer to the documentation supplied with your external device Some of the external devices require special drivers see the operating system and external device documentation Connecting an external monitor Micro HDMI port HDMIport The micro HDMI port on your device can be used to connect an external amplifier LCD TV or a plasma TV with an HDMI connection Connect the data cab...

Страница 68: ...an find the settings under Control Panel Hardware and Sound Deactivate the settings for DTS Audio and Dolby Digital to enable playback of HDMI sound External monitor port VGA cradle only An analog monitor is connected to the analog VGA monitor port Screen output is limited to a maximum of two screens at the same time Monitor VGAport Screenconnection Monitorconnection Plug the data cable of the ext...

Страница 69: ...tional information can be found in the documentation for the USB devices Connect the data cable to the external device Connect the data cable to the USB port on the Tablet PC or Connect the data cable to a USB port of the cradle Device drivers USB devices will be automatically recognized and installed by your operating system How to remove USB devices correctly Always correctly remove the device a...

Страница 70: ...PC or to the headphone port of the cradle optional The internal speakers are disabled If you buy a cable from a retailer please note the following The combined headphone and microphone port on your Tablet PC is a 3 5 mm jack socket If you want to connect headphones or speakers you will need a 3 5 mm jack plug Connecting a microphone or other audio input devices Connectingaudiodevices Audioconnecti...

Страница 71: ...n as you save and exit the BIOS Setup Utility The BIOS Setup Utility program contains the following menus Info Displays information relating to the BIOS processor and Tablet PC System Advanced system settings Advanced Configuration of various hardware components such as mouse keyboard processor Security Password settings and security functions Boot Configuration of the start up sequence Exit Exits...

Страница 72: ...he BIOS Setup Utility With the F9 key you can load the default settings of the BIOS Setup Utility Use the cursor keys or to select the menu you wish to access to make changes The menu is displayed on the screen Select the option you want to change with the cursor keys or Press the Enter key Press the ESC key to exit the selected menu For future reference make a note of the changes you have made fo...

Страница 73: ...ndard entries for all menus of the BIOS Setup Utility choose Load Setup Defaults and Yes Discard Changes Discard Changes without exiting BIOS Setup Utility To discard the changes you have made select Discard Changes and Yes The settings in place when BIOS Setup Utility was called remain effective You can now make additional settings in the BIOS Setup Utility If you want to exit the BIOS Setup Util...

Страница 74: ... the messages that appeared on the screen and information on acoustic signals All changes you have made to the hardware or software after receiving the Tablet PC All changes you have made to the BIOS Setup settings after receiving the Tablet PC Your system configuration and all peripheral devices connected to your system Your sales contract Our Tablet PCs have been designed primarily with mobile a...

Страница 75: ...h your computer that you cannot resolve yourself Note the ID number of your device The ID number is found on the type rating plate on the back or underside of the casing For further clarification of the problem contact the Fujitsu Service Desk When you do this please have ready the ID number and serial number of your system Recovering your Factory Image In the event you need to restore your origin...

Страница 76: ...n is switched off Press a key external keyboard or tap on the touchscreen External monitor or television set connected Check whether the graphics driver settings are correct or whether an external monitor has been detected in Intel Graphics Media Accelerator Driver for mobile The display on the Tablet PC s touchscreen is difficult to read Touchscreen Touchscreen Cause Troubleshooting Reflected gla...

Страница 77: ...t PC and the external monitor if it is plugged in with a connector Switch on the external monitor and the Tablet PC The external monitor is blank or the image is unstable Monitor Monitor Cause Troubleshooting The wrong external monitor has been selected or the wrong screen resolution has been set for the application program Shut down the application program in Windows If the error persists after s...

Страница 78: ...attery is dead Charge the battery or Connect the AC adapter to the Tablet PC The AC adapter is not connected properly Check whether the AC adapter is properly connected to the Tablet PC Switch the Tablet PC on The Tablet PC stops working TabletPC Ending Cause Troubleshooting The Tablet PC is in energy saving mode End energy saving mode An application program has caused the malfunction Close the ap...

Страница 79: ...ing the wireless components on and off Page 42 The wireless component is switched on Despite this the wireless connection to a network does not work Check whether the wireless connection is enabled by the software Further information on using the wireless component can be found in the help files The battery discharges too quickly Battery Cause Troubleshooting The battery is either too hot or too c...

Страница 80: ...bleshooting User and or Supervisor Smart Card lost If you have lost your user Smart Card you can continue working with the Supervisor Smart Card and initialize a new user Smart Card If you have lost the Supervisor Smart Card you can also continue working but you no longer have all rights and cannot initialize another Supervisor Smart Card If you have lost both Smart Cards you cannot boot your syst...

Страница 81: ...ges on the screen Errormessagesonthescreen Errors This section describes the error messages generated by the BIOS Setup Error messages displayed by the operating system or programs are described in the documentation for these programs If the error message appears repeatedly despite troubleshooting measures contact the place of purchase or our customer service center Fujitsu 79 ...

Страница 82: ... 5 seconds and switch the Tablet PC on again Keyboard error If you use an external keyboard Check the connection and reboot the Tablet PC nn Stuck key Make sure that no key is pressed Operating system not found Check in the BIOS Setup whether your hard disk has been set correctly Make sure that the operating system is installed on the corresponding drive Press F1 to resume F2 to SETUP This error m...

Страница 83: ...echnology Wide View High Bright Display with LED background lighting Digitizer and glass panel Dual Digitizer with Anti Glare or Bright Touchscreen Cameras Front HD camera 2 megapixels Back 5 megapixels autofocus mobile light Graphics card Chip Intel HD Graphics 515 CPU integrated Maximum resolution of external display 4096 x 2160 Dimensions Width x Depth x Height 11 61 x 7 57 x 0 47 inches 294 8 ...

Страница 84: ...ini jack Docking port 1 x Micro HDMI port 1 x USB Universal Serial Bus 1 x USB 2 0 1 x USB 3 0 Security Lock device 1 x Ambient conditions Environment class DIN IEC 721 7K1 Mechanism class DIN IEC 721 7M2 Operating temperature 41 F 95 F 5 C 35 C Transport temperature 2K2 5 F 140 F 15 C 60 C 82 Fujitsu ...

Страница 85: ...y Port VGA Only Tablet PC 2 1 1920x1080 60Hz 4096x2160 24Hz 3840x2160 30Hz 1920x1080 60Hz 1920x1080 60Hz 1920x1080 60Hz 3840x2160 30Hz 2 1 1920x1080 60Hz 1920x1200 60Hz 1920x1080 60Hz 1920x1080 60Hz 3840x2160 30Hz 1920x1080 60Hz 4096x2160 24Hz 3840x2160 30Hz 1920x1080 60Hz 1920x1200 60Hz 1920x1080 60Hz 1920x1080 60Hz 1920x1080 60Hz with Cradle 3 2 1920x1080 60Hz 1920x1080 60Hz 1920x1080 60Hz Fujit...

Страница 86: ...bps 300 ft 91 m 1 Mbps 802 11n Estimated double the operating distance of 802 11g and 802 11a in their respective frequencies Number of channels 802 11a 8 independent channels 802 11b g 11 channels 3 non overlapping channels 802 11n Channel bonding takes two of the non overlapping 20MHz channels and combines it into one 40MHz channel It is actually 12 non overlapping channels with channel bonding ...

Страница 87: ... additional AC adapter or AC cable can be ordered at any time Cradle optional Electrical data Safety regulations complied with CE Protection class III Ports Headphone port 3 5 mm stereo mini jack Microphone port 3 5 mm stereo mini jack Docking port 40 pin HDMI port 1 x VGA monitor port 1 x USB Universal Serial Bus 3 x USB 3 0 LAN port 1 x Security Lock device 1 x Ambient conditions Environment cla...

Страница 88: ... 5 F 140 F 15 C 60 C Shoulder strap optional Dimensions Width x Depth x Height 8 74 inches x 3 58 inches x 0 48 inches 222 mm x 91 mm x 12 2 mm Weight 0 29 lbs 130 g Folio cover optional Dimensions Width x Depth x Height 11 8 inches x 8 4 inches x 1 18 inches 300 mm x 214 mm x 30 mm Weight 0 91 lbs 420 g Protective TPU cover with kickstand and handstrap Dimensions Width x Depth x Height 12 20 inch...

Страница 89: ...t to you RBRC has drop off points at many convenient locations throughout the United States and Canada To find the location nearest you go to www RBRC org or call 1 800 822 8837 If there are no convenient RBRC locations near you you can also go to the EIA Consumer Education Initiative website http EIAE org and search for a convenient disposal location Remember protecting the environment is a coope...

Страница 90: ...Do not use this product near water for example near a bathtub washbowl kitchen sink or laundry tub in a wet basement or near a swimming pool Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions SAVE THESE INSTRUCTIONS For Authorized Repair Technicians Only CAUTION For ...

Страница 91: ...the computer also reduces the speed of any active Ethernet network links To wake the computer from Sleep mode press the Suspend Resume Button Energy saving benefits Fujitsu ENERGY STAR qualified mobile PCs use about half as much electricity as standard equipment saving half in utility costs But more than that ENERGY STAR also makes a difference for the environment Did you know that the average hou...

Страница 92: ...ty This device complies with Part 15 of the FCC Rules Operations are subject to the following two conditions 1 This device may not cause harmful interference 2 this device must accept any interference received including interference that may cause undesired operation 90 Fujitsu ...

Страница 93: ... The FCC ID and IC ID label information is available beneath the removable outer back cover of the Tablet PC No tools are required the outer back cover can be removed by carefully unclipping it from the Tablet PC 1 2 3 1 Outer back cover 2 Inner cover 3 Label Fujitsu 91 ...

Страница 94: ...ct to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation of the device The highest FCC SAR values 1 163 W Kg Body Regulatory Notes and Statements Wireless LAN Health and Authorization for use Radio frequency electromagnetic energy is emitted from Wireless LAN...

Страница 95: ...al Federal Communications Commission and Industry Canada statement This device complies with Part 15 of FCC Rules Operation is subject to the following two conditions 1 This device may not cause interference and 2 This device must accept any interference including interference that may cause undesired operation of this device FCC Interference Statement This equipment has been tested and found to c...

Страница 96: ...e has been tested and meets the FCC IC RF exposure guidelines when tested with the device operating conditions Export restrictions This product or software contains encryption code which may not be exported or transferred from the US or Canada without an approved US Department of Commerce export license This device complies with Part 15 of FCC Rules as well as ICES 003 B NMB 003 B Operation is sub...

Страница 97: ...s suivantes 1 l appareil ne doit pas produire de brouillage et 2 l utilisateur de l appareil doit accepter tout brouillage radioélectrique subi même si le brouillage est susceptible d en compromettre le fonctionnement Déclaration de l exposition aux radiations RF Pour le fonctionnement du corps ce téléphone a été testé et répond aux directives d exposition RF lorsqu il est utilisé avec un accessoi...

Страница 98: ...iel utilisant les bandes 5 250 5 350 MHz 5 470 5 725 MHz et 5 725 5 825 MHz conformément à la limite p i r e maximale permise selon l annexe A9 2 afférent aux périphériques RSS 247 En outre les utilisateurs doivent prendre garde au fait que les radars de grande puissance sont considérés comme des utilisateurs principaux ce qui signifie qu ils sont prioritaires des bandes 5 250 5 350 MHz et 5 650 5...

Страница 99: ...main board of the mobile computer The WLAN devices operate in license free RF bands eliminating the need to procure an FCC operating license The WLAN operates in the 2 4GHz Industrial Scientific and Medical ISM RF band and the lower middle and upper bands of the 5GHz Unlicensed National Information Infrastructure UNII bands The WLAN devices are capable of five operating modes IEEE802 11a IEEE802 1...

Страница 100: ...n as Access Point s Connectivity is accomplished using only client devices in a peer to peer fashion That is why Ad Hoc networks are also known as peer to peer networks Ad Hoc networks are an easy and inexpensive method for establishing network connectivity between multiple computers Ad Hoc mode requires that the SSID network authentication and encryption key settings are identically configured on...

Страница 101: ... infrastructure mode wireless devices can communicate with each other or with a wired network Corporate wireless networks operate in infrastructure mode because they require access to the WLAN in order to access services devices and computers e g file servers printers databases An optional hub for a wired LAN may be required depending upon the type of access point used ADSL modem cable modem or si...

Страница 102: ...ivating Disconnecting the WLAN Device Disconnecting the WLAN device may be desired in certain circumstances to extend battery life or where certain environments require it i e hospitals clinics airplanes etc The WLAN device can be disconnected in Windows using the WLAN icon in the system tray Note that disconnecting via the icon in the system tray does not turn off the radio it continues to transm...

Страница 103: ...ss Point Infrastructure connection set the network name SSID and network key to the same values as those of the access point Set the Network Authentication value identically to that of the Access Point Please consult your network administrator for this value if necessary Unavailable network connection Weak received signal strength and or link quality Ad hoc connection Retry connection after shorte...

Страница 104: ...rlapping RF channels can cause interference with the operation of the WLAN device Change the channel of your Access Point to a channel that does not overlap with the interfering device Wireless network authentication has failed Re check your Network Authentication Encryption and Security settings Incorrectly configured security settings such as an incorrectly typed WEP key a mis configured LEAP us...

Страница 105: ... and then select Next Create A large number of files need to be copied to the recovery drive so this could take some time 4 When it s done select Finish Note If you chose not to back up the system files when you created your recovery drive on Windows 10 you won t be able to use it to reinstall Windows Recovery options in Windows 10 If your PC isn t running as quickly or reliably as it used to try ...

Страница 106: ...rive This might take an hour or two but it makes it harder for other people to recover files you ve removed Use a recovery drive to reinstall Windows Note This process utilizes the USB Recovery Drive that you created in the previous section Create a Recovery Drive 1 Connect the recovery drive and turn on your PC 2 On the Choose an option screen select Troubleshoot Reset this PC and then choose the...

Страница 107: ...e support site and download all the software applicable to the model and OS using FSDM if they are not downloaded yet Auto Installation support for the software downloaded from support website 1 Download FSDM Fujitsu Software Download Manager from the support site and download all the drivers applicable to the model and OS using FSDM if they are not downloaded yet 2 When the software packages are ...

Страница 108: ...dates related to your system you should occasionally access the Fujitsu Software Download Manager FSDM utility The FSDM utility is available from the Fujitsu Support site FSDM will allow you to view and download the most current drivers utilities and applications to determine whether you have the latest versions To download the FSDM utility go to the support site http support fujitsupc com CS Port...

Страница 109: ...nnecting headphones 68 Connecting microphone 68 Cradle 46 Connecting a Tablet PC 47 D dark touchscreen 74 Date not correct 73 Declarations of conformity 90 Display orientation select 28 DOC INDUSTRY CANADA NOTICES 87 E Ending energy saving mode 76 Energy Energy consumption 39 Energy saving 16 Energy saving functions 39 Error messages on the screen 79 Errors Acoustic warnings 79 Screen messages 79 ...

Страница 110: ...ons 58 SmartCard 63 SystemLock 63 Security Lock Anti theft protection 59 using 59 Service life battery 38 Set up Device 21 Setup see BIOS Setup Utility 69 Slot Memory cards 39 Status indicators 24 Summer time 73 Supervisor password change 60 entering 60 removing 61 Switching off the Tablet PC 27 Switching on for the first time 22 Symbols Indicators 24 System settings BIOS Setup Utility 69 T Tablet...

Страница 111: ...Index User password change 60 entering 60 removing 61 V VGA port 66 W Webcam 38 Winter time 73 Wireless components Safety notes 16 Wireless LAN Safety notes 16 Wrong date time 73 Fujitsu 109 ...

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