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TroubleshootingTroubleshooting

3-2

C156-F046-01EN

3.2 For Windows Users

The following describes troubleshooting of the DynaMO MO drive connected to a
Windows computer.

MO drive is not recognized/ MO drive icon does not appear on the desktop.

•

Is the MO disk drive properly connected to your PC?

Verify that the MO disk drive and the PC are connected to each other
properly.

•

Is AC adapter is connected?

If AC adapter is not connected to MO disk drive, disconnect the MO drive
from your PC, connect the AC adapter, and then re-connect MO disk drive to
your PC.

MO disk cannot be used properly.

•

Has the device driver been installed?

If the device drivers have not been installed in Windows 98 and Windows 98
Second Edition, install the device drivers following the steps described in the
User's Manual.

•

Is AC adapter is connected?

If the AC adapter is not connected to the MO disk drive, disconnect the MO
drive from your PC, connect the AC adapter, and then re-connect MO disk
drive to your PC.

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Содержание MDG3064UB

Страница 1: ...MDG3064UB MDG3130UB OPTICAL DISK DRIVES MAINTENANCE MANUAL C156 F046 01EN ...

Страница 2: ...r space systems mass transport vehicle operating controls medical devices for life support or weapons firing controls where particularly high reliability requirements exist where the pertinent levels of safety are not guaranteed or where a failure or operational error could threaten a life or cause a physical injury hereafter referred to as mission critical use Customers considering the use of the...

Страница 3: ...C156 F046 01EN Revision History 1 1 Edition Date Revised section 1 Added Deleted Altered Details 01 2001 10 5 1 Section s with asterisk refer to the previous edition when those were deleted ...

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Страница 5: ...ventions for alert messages follow Overview of Manual This manual consists of the following six chapters glossary and abbreviation Chapter 1 Overview This chapter introduces the MDG3064UB MDG3130UB MO disk drive The chapter describes the system features and outline of maintenance Chapter 2 Diagnosis and Maintenance This chapter describes maintenance conditions diagnosis methods failure analysis pr...

Страница 6: ... indicates a hazardous situation could result in serious personal injury if the user does not perform the procedure correctly This indicates a hazardous situation could result in minor or moderate personal injury if the user does not perform the procedure correctly This alert signal also indicates that damages to the product or other property may occur if the user does not perform the product corr...

Страница 7: ...pdated as described above after the change is applied The main alert messages in the text are also listed in the Important Alert Items Attention Please forward any comments you may have regarding this manual To make this manual easier for users to understand opinions from readers are needed Please write your opinions or requests on the Comment at the back of this manual and forward it to the addre...

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Страница 9: ...r or moderate personal injury if the user does not perform the procedure correctly Also damage to the product or other property may occur if the user does not perform the procedure correctly Task Alert message Page Normal Operation When cleaning the drive do not use a toxic cleaning agent 5 1 Normal Operation In case of contact immediately flush eyes with water 5 7 ...

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Страница 11: ...EW 2 DIAGNOSIS AND MAINTENANCE 3 TROUBLESHOOTING 4 RETURNING REPAIRED UNIT 5 CLEANING MCE3130UB MCF3064UB OPTICAL DISK DRIVES PRODUCT MANUAL C156 E222 1 GENERAL DESCRIPTION 2 SPECIFICATIONS 3 INSTALLATION REQUIREMENTS 4 HOST INTERFACE 5 OPERATION AND CLEANING 6 DIAGNOSTICS AND MAINTENANCE MANUAL ORGANIZATION ...

Страница 12: ...cification Overview Revision 1 0 USB implementers Forum ISO IEC 10090 90mm Optical Disk Cartridges rewritable and read only for data interchange ISO IEC 1 ISO IEC 13963 Data Interchange on 90mm Optical Disk cartridges Capacity 230 megabytes per cartridge ISO IEC 1 ISO IEC 15041 Data Interchange on 90mm Optical Disk Cartridges Capacity 640 megabytes per cartridge ISO IEC JTC1 1 Cherry Book Version ...

Страница 13: ...aintenance Conditions 2 1 2 2 Diagnosis 2 2 2 3 Troubleshooting Method 2 2 2 4 Unit Version Number 2 3 CHAPTER 3 TROUBLESHOOTING 3 1 3 1 For Macintosh Users 3 1 3 2 For Windows Users 3 2 CHAPTER 4 RETURNING REPAIRED UNIT 4 1 4 1 Unpacking 4 1 4 2 Packing 4 1 4 3 Transportation 4 3 4 4 Storage 4 3 CHAPTER 5 CLEANING 5 1 5 1 Cleaning Drive 5 1 ...

Страница 14: ...ontents x C156 F046 01EN 5 2 MO Cartridge Operation 5 2 5 2 1 MO cartridge 5 2 5 2 2 Write protect tab 5 3 5 2 3 Notes 5 3 5 3 Cleaning Cartridge 5 4 5 3 1 Cleaning tool 5 4 5 3 2 Cleaning procedure 5 5 ...

Страница 15: ...of MDG3064UB MDG3130UB 4 2 Figure 5 1 MO cartridge 5 2 Figure 5 2 Write protect tab 5 3 Figure 5 3 Cleaning procedure 1 5 6 Figure 5 4 Cleaning procedure 2 5 6 Figure 5 5 Cleaning procedure 3 5 7 Figure 5 6 Cleaning procedure 4 5 7 Tables Table 5 1 Head cleaner 5 1 Table 5 2 Cleaning kit 5 4 Table 5 3 Packaged items cleaning kit 5 4 Table 5 4 Cleaning kit supplement 5 5 ...

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Страница 17: ...es that repair operations are performed in a factory On site replacement of an MO drive unit 1 2 Maintenance Method In the field a faulty section should be isolated among the following four Main unit Cable Media AC adapter If a main unit is faulty the product should be sent to Fujitsu for repairing in a factory ...

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Страница 19: ... and optical parts and handles them appropriately 3 Service system and repair Fujitsu has a service system and repair facility for MO drives Customers should submit information required for the replacement or repair of an MO drive to the responsible person in Fujitsu The following information is usually required a Model No of the internal MO drive part number P N unit version number serial number ...

Страница 20: ...by a system The steps should be performed by customers on site Item Recommended procedure MO cartridge Check that a recommended MO cartridge is loaded and the surface of the disk is free from dirt or scratches AC adapter Check whether power indicator on the device side has lighted up before connecting the device between host computer with the USB cable Interface cable connection Check that the int...

Страница 21: ...numeric character string on the label See Figure 2 2 2 Revision number changes in the field When the revision number is changed following part replacement or other modifications the applicable level is indicated by the corresponding number enclosed with a circle in the corresponding number string See Figure 2 2 IMPORTANT Fujitsu issues a Change Request Notification regarding post factory shipment ...

Страница 22: ... F046 01EN Revision A2 REV NO A 0 1 2 3 4 5 6 7 8 9 Revision number indicated on shipment Revision A3 REV NO A 0 1 2 3 4 5 6 7 8 9 Revision number changed on site Remarks A is stamped in the revision number indication Figure 2 2 Unit revision number indication ...

Страница 23: ...ot been installed install a driver following the steps described in 2 Installation of the DynaMO User s Manual The manual is provided together with the drive unit Has a disk been initialized in proper format An MO disk formatted improperly cannot be mounted on desktop Initialize the disk in a format appropriate for the product Has a disk been initialized An MO disk that has not been initialized ca...

Страница 24: ...connected If AC adapter is not connected to MO disk drive disconnect the MO drive from your PC connect the AC adapter and then re connect MO disk drive to your PC MO disk cannot be used properly Has the device driver been installed If the device drivers have not been installed in Windows 98 and Windows 98 Second Edition install the device drivers following the steps described in the User s Manual ...

Страница 25: ... changes by 10 degrees Celsius leave the unit packed for more than 2 hours after moving for avoiding condensation 4 2 Packing The following provides notes on packing a replaced MO disk drive For packing use the same cushions and a box as those provided upon delivery of a unit If the same cushions and a box are unavailable use a box with cushions that do not give physical shock to an MO disk drive ...

Страница 26: ...ed Unit 4 2 C156 F046 01EN Figure 4 1 shows outline of packing procedures Shapes and materials of cushions may be different from those used with the same functions Figure 4 1 Packing and handling of MDG3064UB MDG3130UB ...

Страница 27: ... top side up After unpacking transportation of a drive must be limited to short distance avoiding shocks and vibrations using cushion During transportation after unpacking it is recommended that an MO disk drive should be kept level 4 4 Storage The following provides notes on storing an MO disk drive Moisture proof packing must be used for storage Drastic temperature changes must be avoided in sto...

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Страница 29: ...leaning the drive do not use a toxic cleaning agent Note Cleaning period differs depending on the installation condition Usually cleaning period is once a three months Table 5 1 Head cleaner Part name Order number Head cleaner CA90002 C980 1 Cleaning method Clean the head actuator with following method 1 Turn on the power of the drive 2 Insert the head cleaner 3 The head cleaner is automatically l...

Страница 30: ...tip of brush is open used new head cleaner 5 2 MO Cartridge Operation 5 2 1 MO cartridge Figure 5 1 shows the MO cartridge For operation and cleaning users should be familiar with the parts shown in the figure Shutter closed Shutter open Figure 5 1 MO cartridge 5 Hub 4 Disk 3 Write protect tab 1 Cartridge case 2 Shutter ...

Страница 31: ...eliability of the MO cartridge keep the following points in mind when using storing or transporting the cartridge 1 When using the cartridge Do not use the cartridge where exposed to direct sunlight or where the temperature changes sharply the temperature is high or the humidity is high Do not apply excessive pressure to the cartridge case or shutter Avoid dropping the cartridge Do not use the car...

Страница 32: ...lean the disk The cleaning frequency depends on the drive installation environment Determine how often the drive should be cleaned in consideration of the environment A standard of the cleaning period is every 300 hours usage or once a 2 to 3 months 5 3 1 Cleaning tool Use the cleaning kit to clean the MO cartridge 1 Cleaning kit This cleaning kit is only for 3 5 inch optical disk cartridge Use wi...

Страница 33: ...s the magnet is used at revolving knob of the setting case do not place the floppy disk near the revolving knob Do not use or storage where exposed to direct sun ligth or near the inflammables Keep out of the reach of childen Note Do not use this cleaning kit for the floppy disk or the MO cartridge used for other optical disk drive 5 3 2 Cleaning procedure Clean the MO cartridge with a following p...

Страница 34: ... keeping label side down and shutter open to the shutter stopper of the setting case as shown in Figure 5 4 Figure 5 4 Cleaning procedure 2 Note At setting the cartridge to the setting case do not apply the heavy shock and push hardly Setting case as shown Setting case Shutter Shutter stopped Disk media Spindle Cartridge ...

Страница 35: ... slender piece that causes a defect from the disk surface at wiping the disk media 5 Moisten the cleaning cloth with a few drops of cleanser In case of contact immediately flush eyes with water 6 Wipe the disk surface from the hub outward 7 Turn the revolving knob then wipe the disk surface Figure 5 6 Cleaning procedure 4 Revolver Setting case cover Disk hub Disk media Cleaning cloth ...

Страница 36: ...Cleaning 5 8 C156 F046 01EN 8 If the excess cleanser remains on the disk surface wipe out with the cleaning cloth ...

Страница 37: ...88 Rungis Cedex FRANCE TEL 33 1 41 80 38 80 FAX 33 1 41 80 38 66 FUJITSU ICL ESPAÑA S A Almagro 40 28010 Madrid SPAIN TEL 34 91 581 8000 FAX 34 91 581 8300 FUJITSU AUSTRALIA LIMITED 2 Julius Avenue Cnr Delhi Road North Ryde N S W 2113 AUSTRALIA TEL 61 2 9776 4555 FAX 61 2 9776 4556 FUJITSU HONG KONG LTD 10 F Lincoln House 979 King s Road Taikoo Place Island East Hong Kong TEL 852 2827 5780 FAX 852...

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Страница 39: ... Line Comments Reply requested Yes No Please evaluate overall quality of this manual by marking in the appropriate boxes Good Fair Poor Good Fair Poor Good Fair Poor Organization Use of examples Legibility Accuracy Index coverage Handiness Binding Clarity Cross referencing Others Figures tables General appearance Technical level Too high Appropriate Too low Overall rating of this publication Good ...

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