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Troubleshooting and tips

Help if problems occur

Should you at any time have a problem with your computer that you can’t solve
yourself, in many cases you can quickly solve it by using the

SystemDiagnostics

program which is pre-installed on your computer.

The

SystemDiagnostics

program is already installed on devices which were

delivered with a Windows operating system.

►

To start the

SystemDiagnostics

program, click on

Startsymbol - Program - Fujitsu - SystemDiagnostics

►

If a problem is found during a test run, the

SystemDiagnostics

program outputs

a code (e.g. DIFS-Code YXXX123456789123).

►

Make a note of the output DIFS code and the identity number of your device. The identity
number can be found on the type rating plate on the back of the casing.

►

For further clari

cation of the problem, contact the Help Desk for your country (see the Help

Desk list or visit the Internet at

"http://ts.fujitsu.com/support"

). When you do this, please have

ready the identity number and serial number of your system and the DIFS code.

Restoring installed software

Please create backup copies of your

les on a regular basis. If data is lost, you can

restore your applications using the data carriers. However, if you do not have backup
copies of your own data

les, it is no longer possible to restore them.

If your operating system will not start, or if there are errors on the hard disk, the
pre-installed software may have to be re-installed.

Restoring the operating system, drivers, manuals
and special software

You can

nd information on how to restore the operating system, drivers, manuals

and special software in the "Recovery Process" manual.

The notebook’s date or time is incorrect

Summertime

Time,daylightsavings

Timenotcorrect

Incorrectdate/time

Dateisincorrect

Bufferbattery,load

Cause

Troubleshooting

Time and date are incorrect.

►

With the

BIOS-Setup-Utility

, you can set the

date and time in the

main

menu.

If the date and time are repeatedly incorrect when you switch on the notebook,
the built-in battery that supplies the internal clock has failed.

►

Please contact your sales outlet or our hotline/help desk.

A26391-K245-Z220-1-7619, edition 1

Содержание M2010

Страница 1: ...Mini Notebook Fujitsu M2010 Operating Manual ...

Страница 2: ...es partner your sales office Additional information is contained in the Help Desk list and the Warranty manual The Warranty manual can be found on your device by clicking on Start Manual or alternatively you can download it from our website Latest information about our products useful tips updates etc is available on our website http ts fujitsu com ...

Страница 3: ......

Страница 4: ...Published by Fujitsu Technology Solutions GmbH A26391 K245 Z220 1 7619 Edition 1 2009 06 Produced by XEROX Global Services ...

Страница 5: ...st time setup of your device 8 Working with the notebook 11 Security functions 30 Connecting external devices 33 Removing and installing components during servicing 37 Settings in BIOS Setup Utility 44 Troubleshooting and tips 46 Technical specification 51 Manufacturer s notes 52 Index 53 Operating Manual ...

Страница 6: ...d are trademarks or registered trademarks of their respective owners whose protected rights are acknowledged Copyright Fujitsu Technology Solutions GmbH 2009 All rights reserved including rights of translation reproduction by printing copying or similar methods in part or in whole In the event of violations perpetrators will be liable to prosecution for damages All rights reserved including rights...

Страница 7: ...Status indicators 13 Keyboard 14 Virtual numeric keypad 16 Key combinations 16 Country and keyboard settings 18 Touchpad and touchpad buttons 19 Using touchpad buttons 19 LCD screen 20 Webcam 21 Battery 21 Charging caring for and maintaining the battery 22 Removing and installing the battery 22 Using the power management features 25 Memory cards 26 Inserting the memory card 26 Removing the memory ...

Страница 8: ...5 Exit Saving Changes save changes and exit BIOS Setup Utility 45 Exit Discarding Changes Discard changes and exit BIOS Setup Utility 45 Load Setup Defaults Copy Standard Entries 45 Discard Changes Discard changes without exiting the BIOS Setup Utility 45 Save Changes save changes without exiting the BIOS Setup Utility 45 Save Changes and Power Off 45 Troubleshooting and tips 46 Help if problems o...

Страница 9: ...Contents Disposal and recycling 52 Declarations of Conformity 52 CE marking 52 Index 53 A26391 K245 Z220 1 7619 edition 1 ...

Страница 10: ...Contents A26391 K245 Z220 1 7619 edition 1 ...

Страница 11: ...roperties For information on the connections and controls of your notebook please refer to the enclosed manual First time setup Further information The Windows drivers for your device can be found on our Internet website The factory installation of your device does not support any other operating system Fujitsu Technology Solutions accepts no liability whatsoever if any other operating system is u...

Страница 12: ... a command used to start a program start exe This font indicates information that is displayed on the screen by a program e g Installation is complete This font indicates terms and texts used in a software interface e g Click on Save names of programs or files e g Windows or setup exe This font indicates cross references to another section e g Safety information cross references to an external sou...

Страница 13: ...with the device 1 2 4 5 3 6 3 15 14 13 10 11 12 18 17 7 8 9 16 16 1 Microphone 2 Webcam 3 Status indicators 4 ON OFF switch 5 Touchpad 6 Touchpad buttons 7 USB port 8 VGA monitor port 9 DC input connector DC IN 10 Kensington Lock 11 LAN port 12 USB ports 13 Microphone Line in port 14 Headphone port 15 Multi format card reader 16 Loudspeakers 17 Main memory service compartment 18 Rechargeable batte...

Страница 14: ...n the section Cleaning the notebook Page 7 Pay attention to the additional safety notes for devices with radio components provided in the Safety manual Please refer to the notes in the chapter Removing and installing components during servicing Page 37 This notebook complies with the relevant safety regulations for data processing equipment If you have questions about using your notebook in a part...

Страница 15: ...g the device before using it for the first time technical information Accessories kit on your notebook or on our website at http ts fujitsu com support Warranty manual PDF file General guarantee conditions information files e g TXT DOC CHM HLP Information on utilities and programs The manuals are located on your notebook under Startsymbol Manual or in some cases updated versions can be found on ou...

Страница 16: ...other voltage converter Check whether the local mains voltage and the power cable are compatible If this is not the case buy a power cable that matches the local conditions Enquire with the corresponding government office of the country you will be travelling in as to whether you may operate the radio component integrated in your notebook there see also CE marking Page 52 If you use a modem incomp...

Страница 17: ...cratches Only clean the display surface with a very soft slightly damp cloth Switch the notebook off Cleaning Notes Notebook Keyboard Touchpad LCDscreen CrystalViewdisplay Remove the mains plug for the mains adapter from the mains socket Remove the battery see Chapter Removing and installing the battery Page 22 The surface can be cleaned with a dry cloth If particularly dirty use a cloth which has...

Страница 18: ...o operate your device using the battery When used on the move the built in battery provides the device with the necessary power You can increase the operating time by using the available energy saving functions If you use the device at home or in an office we recommend you use the mains adapter instead of the battery For instructions on how to connect external devices e g mouse printer to your dev...

Страница 19: ... to ensure adequate ventilation Never cover the ventilation slots of the device Do not expose the device to extreme environmental conditions Protect the device from dust humidity and heat Mains adapter connecting Preparingforoperation Mainsadapter Observe the safety precautions in the enclosed Safety manual The supplied power cable conforms to the requirements of the country in which you purchased...

Страница 20: ...e device unless you are requested to do so You can find information on how to restore the operating system drivers manuals and special software in the Recovery Process manual To make it easier to use your device for the first time the operating system is pre installed on the hard disk Switch on your device During installation follow the instructions on screen Consult the operating system manual if...

Страница 21: ...Connecting external devices Page 33 for instructions on how to connect devices such as a mouse and a printer to the notebook Please refer to the notes in Important notes Page 4 Switching on the notebook 1 Open the LCD screen 1 Switchingon Press the ON OFF switch for about one second to switch the notebook on The power on indicator is lit A26391 K245 Z220 1 7619 edition 1 11 ...

Страница 22: ...r device Otherwise data might be lost Shut down the operating system properly in Windows via the Start menu by clicking Start Symbol Shut Down Shut Down OK Notebook If the notebook is not switched off automatically press the ON OFF switch for approx five seconds 1 Close the LCD screen 1 12 A26391 K245 Z220 1 7619 edition 1 ...

Страница 23: ...er connection Drive indicator Caps Lock indicator Num Lock indicator Radio components indicator Wireless LAN Bluetooth The indicator lights up blue The radio components are switched on Indicator is off The radio components are switched off WirelessLANindicator Bluetoothindicator Power on indicator standby status indicator and ON OFF switch Standbyindicator Power onindicator This indicator is prese...

Страница 24: ...ator is illuminated The Caps Lock key has been pressed All the characters you type will appear in upper case In the case of overlay keys the character printed on the upper left of the key will appear when that key is pressed Num Lock indicator Indicator NumLock Indicator is illuminated The Num key has been pressed The virtual numeric keypad is activated You can output the characters indicated on t...

Страница 25: ... Caps Lock key The Caps Lock key activates the Caps Lock mode and the corresponding icon is displayed in the Windows information area In Caps Lock mode all of the characters you type appear in upper case In the case of overlay keys the character printed on the upper left of the key will appear when that key is pressed To cancel the Caps Lock function simply press the Caps Lock key again Shiftkey C...

Страница 26: ...d symbols printed in the upper right corner of each key If you have switched on the virtual numeric keypad you can output the characters shown on the upper right of the keys Illustration example of German keyboard layout 1 Character valid when the Num key is not active 2 Character valid when the Num key is active Further information about the status indicators can be found in chapter Status indica...

Страница 27: ...ightness of the screen Fn F6 LCDscreen Screenbrightness Increase screen brightness This key combination increases the brightness of the screen Fn F7 Screenbrightness Decrease volume This key combination reduces the volume of the internal loudspeakers Fn F8 Volume Increase volume This key combination increases the volume of the internal loudspeakers Fn F9 Volume Toggle output screen Use this key co...

Страница 28: ... again to reboot Ctrl Alt Del Restart Back tab This key combination moves the cursor back to the previous tab stop Shift Tab Backtab Key combinations using the Windows keys are detailed in the manual for your operating system Country and keyboard settings If you want to change the country and keyboard settings proceed as follows Enter the settings by clicking Start Settings Control Panel Time Regi...

Страница 29: ... a conventional mouse Using touchpad buttons Moving the pointer Move your finger on the touchpad Touchpad The pointer will move accordingly Selecting an item Move the pointer to the item you wish to select Touchpad Tap the touchpad once or press the left button once The item is selected Executing a command Move the pointer to the field you wish to select Touchpad Tap the touchpad twice or press th...

Страница 30: ...ber of such faulty pixels is stipulated in the strict international standard ISO 13406 2 Class II Example A 10 LCD screen monitor with a resolution of 1024 x 600 has 1024 x 600 614 400 pixels Each pixel consists of three subpixels red green and blue so there are almost 1 8 million subpixels in total According to ISO 13406 2 Class II a maximum of 2 pixels and 3 subpixels may be defective i e a tota...

Страница 31: ...light level is adjusted Further information on use of the webcam and additional settings can be found in the help function of the program which uses the webcam Carrying out a function test Launch Windows Explorer to check the operation of the webcam Click on webcam in the left hand window The webcam will be switched on and the picture received will be shown in the main window Battery Battery Batte...

Страница 32: ...atus Battery storage Battery Battery Self discharge battery Chargingcapacity battery Keep the battery pack between 0 C and 30 C The lower the temperature at which the batteries are stored the lower the rate of self discharge If you will be storing batteries for a longer period longer than two months the battery charge level should be approx 30 To prevent exhaustive discharge which would permanentl...

Страница 33: ... chapter Preparing to remove components Page 38 1 2 3 Push the battery lock 1 in the direction of the arrow Slide the battery lock in the direction of the arrow 2 and hold it in place Remove the battery from the battery compartment 3 A26391 K245 Z220 1 7619 edition 1 23 ...

Страница 34: ...y 2 1 Carefully push the battery into the battery compartment until it is felt to engage 1 Return the battery lock to its original position 2 Complete the removal see chapter Finishing component removal Page 43 24 A26391 K245 Z220 1 7619 edition 1 ...

Страница 35: ...ctivate the power management features with Start Settings Control Panel Mobile PC Power Options Activate the screen saver by clicking Start Settings Control Panel Appearance and Personalization Personalization Change screen saver or Right click on the desktop Switch on the screen saver by clicking Personalization Change screen saver If you need further information about an option you can get help ...

Страница 36: ...tickPro With adapter RS MMC MMC Micro miniSD MicroSD MS Duo MS PRO Duo MS PRO HG MS PRO HG Duo M2 Observe the manufacturer s instructions when handling the memory cards Memorycard Inserting the memory card Carefully slide the memory card into the slot The label should be facing upward Do not apply excessive force as otherwise the delicate contact surfaces could be damaged Memorycard Depending on t...

Страница 37: ...edium of your notebook You can work considerably faster and more efficiently if you copy applications and files from external data carriers such as CDs DVDs or USB storage media to your hard disk Loudspeakers and microphones Microphone Loudspeaker Bassloudspeaker subwoofer Volumecontrol Stereo loudspeakers and a microphone are built into your notebook For information on the exact position of the l...

Страница 38: ...ow double click on the entry Wireless network connection The Wireless network connection window opens Under Select wireless network select the desired wireless LAN and confirm with Connect If required enter the corresponding access data e g network key password The connection to the wireless LAN is established Access via UMTS You can purchase the accessories for UMTS reception from your retailer o...

Страница 39: ...ork LAN Local Area Network 2 1 Connect the network cable to the LAN port of the notebook 1 Connect the network cable to your network connection 2 Your network administrator can help you to configure and use the LAN connections The network cable is not included in the delivery scope This type of cable can be obtained from a specialist dealer A26391 K245 Z220 1 7619 edition 1 29 ...

Страница 40: ...ing Make a note of the passwords and keep them in a safe place If you forget your supervisor password you will not be able to access your notebook Passwords are not covered by your warranty and a charge will be made for assistance Passwordprotection Your password can be up to eight characters long and contain letters and numbers No distinction is made between uppercase and lowercase Protecting BIO...

Страница 41: ...up Utility Please note that the user password only provides access to a few of the BIOS settings Changing the supervisor or user password You can only change the supervisor password when you have logged into the BIOS Setup Utility with the supervisor password Password Supervisorpassword Userpassword Call the BIOS Setup Utility and go to the Security menu When changing the password proceed exactly ...

Страница 42: ...key Select Enabled and press the Enter key Select the Save Changes Exit option under Exit The notebook will reboot You will be prompted to enter your password the supervisor password Deactivating system protection Start the BIOS Setup Utility and go to the Security menu Operatingsystem Select the Password on Boot option and press the Enter key Select the Disabled option and press the Enter key If ...

Страница 43: ... information about whether or not devices need to be switched off please refer to the documentation supplied with the external device Some of the external devices require special drivers see the operating system and external device documentation Connecting devices to the notebook 1 Turn off your notebook and all external devices 2 Unplug your notebook and all devices from the mains sockets 3 Conne...

Страница 44: ...otebook s LCD screen You can display the same picture on the external monitor and the notebook LCD screen simultaneously Setting the refresh rate for your external monitor Monitor If the refresh rate set is too high the monitor may be damaged Please see the documentation included with your monitor for the maximum possible refresh rate By setting the optimum refresh rate you will avoid screen flick...

Страница 45: ...ation for the USB devices Connect the data cable to the external device Connect the data cable to a USB port of the notebook Device drivers USB devices will be automatically recognised and installed by your operating system How to remove USB devices correctly Always correctly remove the device according to the rules described below to ensure that none of your data is lost Click on the Remove hardw...

Страница 46: ...e In of the notebook Headphone port Connectingaudiodevices Audioports Connectingheadphones You can connect headphones or external loudspeakers to your notebook via the headphone port Connect the audio cable to the external device Connect the audio cable to the headphone port of the notebook The internal loudspeakers are disabled If you purchase a cable from a retailer please note the following inf...

Страница 47: ...ways remove the battery Take care when you use the locking mechanisms on the battery and any other component Never use sharp objects such as screwdrivers scissors or knives as leverage to remove covers Notes Board ESD Boards with electrostatic sensitive devices ESD are marked with the label shown When handling boards fitted with ESDs you must always observe the following points You must always dis...

Страница 48: ...ory modules and it must not be in one of the power saving modes Only use memory extensions that have been approved for your notebook refer to the technical data section in the Preparing for use manual for your notebook Never use force when installing or removing a memory extension Make sure that foreign objects do not fall into the memory extension compartment The memory module is located undernea...

Страница 49: ...ep the screws for the individual components separate from each other If you install the wrong screws components may be damaged Lift the cover off the notebook 2 Removing memory modules 3 2 1 1 Carefully push the two mounting clips outwards 1 Memoryexpansion Memorymodule The memory module snaps upwards 2 Pull the memory module out of its slot in the direction of the arrow 3 A26391 K245 Z220 1 7619 ...

Страница 50: ...tion 1 If you remove more than one component at the same time keep the screws for the individual components separate from each other and make sure that you use the correct screws If you install the wrong screws components may be damaged Fasten the Torx 6 M2 x 4 mm screws 2 Removing and installing the hard disk Removing a hard disk The service compartment for the hard disk is located behind the bat...

Страница 51: ...nt at the same time store the screws for the individual components separate from each other If you install the wrong screws components may be damaged Using the pulling aid carefully pull the hard disk from the hard disk compartment 2 1 1 Undo the M3 x 3 5 mm screws 1 to release the metal plate and the pulling aid from the hard disk A26391 K245 Z220 1 7619 edition 1 41 ...

Страница 52: ...t screws If you install the wrong screws components may be damaged 1 1 Tighten the M3 x 3 5 mm screws 1 to secure the metal plate with the pulling aid onto the hard disk 2 1 Carefully slide the hard disk into the hard disk compartment 1 Tighten the Torx 6 M2 x 2 5 mm screws 2 Slide the pulling aid into the free space below the hard disk Install the battery again see Installing a battery Page 24 42...

Страница 53: ...er you have removed or changed the system components as you required please prepare your device for operation again as follows Turn the notebook the right way up again and place it on a flat surface Reconnect the cables that you disconnected before A26391 K245 Z220 1 7619 edition 1 43 ...

Страница 54: ...boot the notebook switch off on or reboot the operating system BIOSSetupUtility The following or a similar display appears on the screen at start up F2 BIOS Setup F12 Boot Menu Press the function key F2 If a password has been assigned enter the password and press the Enter key If you have forgotten the password contact your system administrator or contact our customer service centre The BIOS Setup...

Страница 55: ... for all menus of the BIOS Setup Utility choose Load Setup Defaults and Yes Discard Changes Discard changes without exiting the BIOS Setup Utility To discard the changes you have made select Discard Changes and Yes The settings in place when BIOS Setup Utility was called remain effective You can now make additional settings in the BIOS Setup Utility If you want to exitBIOS Setup Utilitywith these ...

Страница 56: ...o the hardware or software since receiving the notebook Any changes you have made to the BIOS Setup settings since receiving the notebook Your system configuration and all peripheral devices connected to your system Your sales contract Our notebooks have been designed primarily with mobile applications in mind This means that considerable effort has been made to optimise components and equipment i...

Страница 57: ...umber of your system and the DIFS code Restoring installed software Please create backup copies of your files on a regular basis If data is lost you can restore your applications using the data carriers However if you do not have backup copies of your own data files it is no longer possible to restore them If your operating system will not start or if there are errors on the hard disk the pre inst...

Страница 58: ...the LCD screen Increase the brightness of the screen The external monitor remains blank Monitor Cause Troubleshooting Monitor is switched off Switch the external monitor on Power saving has been activated monitor is blank Press any key to continue Brightness is set to dark Adjust the brightness of the monitor Screen output is set to the notebook s LCD screen Press the key combination Fn F10 switch...

Страница 59: ...ization Personalization Adjust the screen resolution as required Select monitor Right click on the desktop Under Personalization Display Settings choose monitor 1 or 2 and under Advanced Settings Monitor choose the correct monitor The notebook cannot be started Notebook Cause Troubleshooting The battery is not installed correctly Switch the notebook off Check whether the battery is installed corre...

Страница 60: ... correctly Check that the data cable connecting the notebook to the printer is properly connected The printer driver is faulty or not correctly installed or it is the wrong printer driver Check that the data cable connecting the notebook to the printer is properly connected Check whether the correct printer driver is loaded refer to the printer documentation The radio connection to a network does ...

Страница 61: ...with max 2 GB DDR2 Approved memory modules 1 GByte or 2 GByte DDR2 SDRAM SO DIMM The data sheet for the device provides further technical data You will find the data sheet on your device or on the Internet under http ts fujitsu com support Mains adapter Technicaldata Electrical data Main 60 W Rated voltage 100 V 240 V automatic Rated frequency 50 Hz 60 Hz automatic Sub Rated voltage 19 V Max rated...

Страница 62: ...999 5 EC of the European Parliament and Commission from 9 March 1999 governing Radio and Telecommunications Equipment and mutual recognition of conformity This equipment can be used in the following countries Belgium Bulgaria Denmark Germany Estonia Finland France Greece UK Ireland Iceland Italy Latvia Liechtenstein Lithuania Luxembourg Malta The Netherlands Norway Austria Poland Portugal Rumania ...

Страница 63: ...ons 14 touchpad 19 C Caps Lock 15 indicator 14 CE marking 52 Charging capacity battery 22 Cleaning 7 Components installing removing 37 Configuration BIOS Setup Utility 44 Connecting audio devices 36 Connecting headphones 36 Crystal View display cleaning 7 Ctrl Alt Del 18 Cursor control keys 16 Cursor keys 16 D Date is incorrect 47 Declaration of conformity 52 Device setting up 9 Devices connecting...

Страница 64: ... notes 38 installing 40 removing 39 Memory Stick Pro 26 Microphone 27 Microphone connecting 36 Mobile operation 6 Monitor connecting 34 drifting display 49 refresh rate 34 remains blank 48 Monitor port see VGA connection socket 34 MultiMediaCard 26 N Notebook before you travel 6 cannot be started 49 cleaning 7 stops working 50 switching off 12 transporting 6 using 11 Notebook operation 11 Notes 4 ...

Страница 65: ...ving 31 Switching on the notebook 11 Switching on for the first time 10 System configuration 44 System expansion 38 see Adding memory 38 System settings BIOS Setup Utility 44 T Tab key 15 Technical data mains adapter 51 Technical specification 51 notebook 51 The radio connection to a network does not work 50 Time not correct 47 Time daylight savings 47 Tips 46 Toggle output screen 17 Touchpad 17 1...

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