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Troubleshooting and tips
If a fault occurs in your Pocket PC, try to eliminate it with the measures described in this chapter. If
you fail to correct the problem, proceed as follows:
Ê
Make a note of the steps and the circumstances that led to the fault. Also make a note of any
error messages displayed.
Ê
Switch the Pocket PC off.
Ê
Contact your sales outlet or our hotline/help desk.
Installing new software
You will find information on installing supplementary programs in the ActiveSync help file that you
can call up after installing ActiveSync on your PC/notebook.
When installing programmes or drivers, important files may be overwritten and modified. To be able
to access the original files in case of problems following installation, you should make a backup
copy prior to installation (see the chapters "Synchronising data with ActiveSync“ and "Backing up
data with FSC Backup“).
Date or time of the Pocket PC is incorrect
Ê
Touch
Start
.
Ê
Select the
Settings
entry in the menu.
Ê
Select the
System
tab.
Ê
Touch the
Clock
symbol.
Ê
Depending on your preference, you can change the time by moving the click hands or by
entering the desired time.
Ê
Touch
OK
(navigation bar) to confirm your setting.
The display of the Pocket PC remains dark
Display lighting is switched off
Ê
Press the Suspend button longer than 1 second.
The information on the display of the Pocket PC is difficult to
read
Reflection
Ê
Turn the Pocket PC until you can see the information in the display again.
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