Troubleshooting and tips
Help if problems occur
Should you at any time have a problem with your computer that you can’t solve
yourself, in many cases you can quickly solve it by using the
SystemDiagnostics
program which is pre-installed on your computer.
The
SystemDiagnostics
program is already installed on devices which were
delivered with a Windows operating system.
►
To start the
SystemDiagnostics
program, click on
Startsymbol - Program - Fujitsu - SystemDiagnostics
.
►
If a problem is found during a test run, the
SystemDiagnostics
program outputs
a code (e.g. DIFS-Code YXXX123456789123).
►
Make a note of the output DIFS code and the identity number of your device. The identity
number can be found on the type rating plate on the back of the casing.
►
For further clari
fi
cation of the problem, contact the Service Desk for your country (see the Service
Desk list or visit the Internet at
"http://ts.fujitsu.com/support/servicedesk.html"
). When you do
this, please have ready the identity number and serial number of your system and the DIFS code.
The notebook’s date or time is incorrect
Summertime
Time,daylightsavings
Timenotcorrect
Timenotcorrect
Incorrectdate/time
Dateisincorrect
Bufferbattery,load
Cause
Troubleshooting
Time and date are incorrect.
►
With the
BIOS-Setup-Utility
, you can set the
date and time in the
main
menu.
If the date and time are repeatedly incorrect when you switch on the notebook,
the built-in battery that supplies the internal clock has failed.
►
Please contact your sales outlet or our Hotline/Service Desk.
The notebook’s LCD screen remains blank
LCDscreen
LCDscreenistoodark
Cause
Troubleshooting
Monitor is switched off.
►
Press a key or touch the touchpad.
External monitor or television set connected.
►
Press the key combination to switch the
screen output, see
"Key combinations",
Page 22
.
62
Fujitsu Technology Solutions
Содержание Lifebook NH570
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