background image

 

Troubleshooting and tips

 

Fujitsu Technology Solutions 

29 

 

Cause 

Troubleshooting 

 

Wrong monitor has been set under 
Windows XP 

 

 

Restart the device. 

 Press 

 F8 

 while the system is booting. 

Either the 

Windows Advanced Start Options

 menu or the 

menu for selecting the operating system appears. 

 

If the menu for selecting the operating system 
appears, press 

 F8 

 Select 

Safe Mode

 or 

Safe Mode with Network

 

Set the correct values for the attached monitor as 
described in the operating manual of the monitor by 
selecting 

Start - Settings - Control Panel - Display

 and 

then the 

Appearance

,

 Themes

Settings

 tabs. 

 

Wrong monitor has been set under 
Windows 7 

 

 

Restart the device. 

 Press 

 F8 

 while the system is booting. 

Either the 

Windows Advanced Start Options

 menu or the 

menu for selecting the operating system appears. 

 

If the menu for selecting the operating system 
appears, press 

 F8 

 Select 

Safe Mode

 or 

Safe Mode with Network

 Select 

Start – Control Panel – Appearance and Themes 

– Display

 to set the correct values for the connected 

monitor, as explained in the monitor instructions. 

 

No mouse pointer displayed on the screen 

 

Cause 

Troubleshooting 

 

The mouse is not correctly 
connected. 

 

 

Shut down the operating system properly. 

 

Switch the device off. 

 

Check that the mouse cable is properly connected 
to the system unit.  
If you use an adapter or extension lead with the 
mouse cable, check the connections. 

 

Make sure that only one mouse is connected. 

 

Switch the device on. 

Содержание ESPRIMO Q900

Страница 1: ...Operating Manual System ESPRIMO Q900 ...

Страница 2: ... http ts fujitsu com For automatic driver updates go to http support de ts fujitsu com de support index html Should you have any technical questions please contact our Hotline Service Desk see the Service Desk list or visit http ts fujitsu com support servicedesk html Your sales partner Your sales office We hope you really enjoy using your new Fujitsu system ...

Страница 3: ......

Страница 4: ...ct to modifications and delivery subject to availability Any liability that the data and illustrations are complete actual or correct is excluded Designations may be trademarks and or copyrights of the respective manufacturer the use of which by third parties for their own purposes may infringe the rights of such owner For further information see http ts fujitsu com terms_of_use html Order No Fuji...

Страница 5: ...PRIMO Q900 Operating Manual Your ESPRIMO Q 1 Important notes 3 Preparation for use 7 Operation 15 Settings in the BIOS Setup 23 Security functions 25 Troubleshooting and tips 27 Technical data 31 Index 33 ...

Страница 6: ...dobe Reader is a trademark of Adobe Systems Incorporated All other trademarks referenced are trademarks or registered trademarks of their respective owners whose protected rights are acknowledged Copyright Fujitsu Technology Solutions GmbH 2011 All rights including rights of translation reproduction by printing copying or similar methods in part or in whole are reserved Offenders will be liable fo...

Страница 7: ... on for the first time installing the software 12 Switching on monitor and device 12 Installing the software 13 Operation 15 Switch the device on 15 Switching off the device 15 Power indicator 16 Memory card reader optional 17 Inserting the memory card 17 Taking out the memory card 18 Optical drive 19 Inserting a CD DVD 20 Removing a CD DVD 21 Wireless LAN Bluetooth radio component optional 22 Set...

Страница 8: ...ns No mouse pointer displayed on the screen 29 Time and or date is not correct 30 Error messages on the screen 30 Installing new software 30 Hard disk contents restoring 30 Tips 30 Technical data 31 ESPRIMO Q 31 Mains adapter 32 Index 33 ...

Страница 9: ...s in the BIOS Setup also allow you to protect your data by means of passwords DeskUpdate allows you under some operating systems to easily and quickly install the latest drivers and operating system extensions with a few mouse clicks DeskUpdate is contained on the Drivers Utilities CD DVD Further information on this device is provided in the Quick Start Guide booklet in the Safety Regulations manu...

Страница 10: ...n shown on the device failure to observe this information may pose a risk to health or lead to material damage i This symbol indicates important information which is required to use the system properly Texts which follow this symbol describe steps that must be performed in the order shown This font indicates screen outputs This font indicates programme names commands or menu items Quotation marks ...

Страница 11: ...for your device see chapter Technical data Make sure that the rated current of the mains adapter is not higher than that of the power system to which you connect the mains adapter ON OFF switches do not disconnect the device from the mains voltage To completely disconnect the mains voltage remove the power plug from the power socket Transporting the device Transport all parts separately in their o...

Страница 12: ...ission from 9 March 1999 governing Radio and Telecommunications Equipment and mutual recognition of conformity This equipment can be used in the following countries Belgium Denmark Germany Estonia Finland France Greece UK Ireland Iceland Italy Latvia Liechtenstein Lithuania Luxemburg Malta Netherlands Norway Austria Poland Portugal Sweden Switzerland Slovakia Slovenia Spain Czech Republic Hungary ...

Страница 13: ...llation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between equipment and the receiver Connect the equipment into an outlet on a circui...

Страница 14: ...Important notes 6 Fujitsu Technology Solutions ...

Страница 15: ...espond to the delivery note notify your local sales outlet immediately Steps for initial setup Only a few steps are necessary to put your new device into operation for the first time Select location for device and set up device Connect the monitor mouse and keyboard Check the voltage at the mains outlet and connect the device to an electrical outlet Switch the device on You will learn more about t...

Страница 16: ...B devices always remove all power plugs before connecting external devices Do not connect or disconnect cables during a thunderstorm Always take hold of the actual plug Never unplug a cable by pulling the cable itself Connect and disconnect the cables in the order described below Connecting cables Switch off all equipment concerned Remove all the mains plugs for the equipment concerned from the ma...

Страница 17: ...I Monitor port digital analogue with adapter DisplayPort Audio output Line out light green Microphone jack pink USB 3 0 Universal Serial Bus blue at the front of the device Audio input Line in SPDIF port light blue LAN LAN port Mains input DC IN i Special software e g drivers must be installed and configured for some of the devices that you connect see the operating system and device documentation...

Страница 18: ...devices to the USB ports e g printer scanner modem or keyboard i USB devices are hot pluggable This means you can connect and disconnect devices while your operating system is running Additional information can be found in the documentation for the USB devices Connect the data cable to the external device Connect the data cable to a USB port Read the documentation for the USB device to obtain full...

Страница 19: ...cable should only be connected to a mains socket if the device is connected to the mains adapter Do not use the mains adapter for other devices Only use the mains adapter intended for your device see chapter Technical data Make sure that the rated current of the mains adapter is not higher than that of the power system to which you connect it see technical data for the mains adapter 1 3 2 Connect ...

Страница 20: ...e device may only be rebooted when you are requested to do so The installation will otherwise not be carried out correctly and the contents of the hard disk must be completely restored You may need the licence number for Windows during the installation The licence number is located on a sticker on your device Switching on monitor and device i Your ESPRIMO features a new technology which allows you...

Страница 21: ...ng installation follow the instructions on screen Consult the operating system manual if there is anything unclear about the requested input data i You will find further information about the system as well as drivers additional software and updates on the Drivers Utilities CD DVD ...

Страница 22: ...Preparation for use 14 Fujitsu Technology Solutions ...

Страница 23: ... switch on the front of the device for approximately half a second The power on indicator lights white and the device is started Switching off the device Shut down the operating system properly In Windows via the Start menu and the Exit function If the operating system does not automatically switch the device into energy saving mode or switch it off touch the ON OFF switch for approximately 1 seco...

Страница 24: ...ch does not glow The device is in hibernate mode After being switched on with the ON OFF switch the device powers up or returns to the state it was in before it entered energy saving mode In hibernate or energy saving mode the device must not be switched off with the main power switch if present or disconnected from the mains as this may result in data loss or The device is switched off disconnect...

Страница 25: ...ize MultiMedia Card RS MMC xD Picture Card xD Memory Stick MS Memory Stick Pro MS Pro i When handling memory cards comply with the manufacturer s instructions Your dealer can supply you with an adapter for your memory card Inserting the memory card Carefully insert the memory card into the slot The side with writing on it must face upwards Do not force the card in otherwise the delicate contact su...

Страница 26: ...stematically as described below to avoid any loss of your data Always wait until the data access has been completed before taking the card out of the slot 1 2 If your reader has a card interlock Press on the memory card 1 The memory card is now released and can be taken out Take the memory card out of the slot 2 ...

Страница 27: ...ing the surface of a CD DVD Hold CDs DVDs by their edges Always store CDs DVDs in their cases This will protect them from dust scratches and other damage Protect your CDs DVDs from dust mechanical vibration and direct sunlight Avoid storing a CD DVD in areas subject to high temperatures or humidity i You may use 12 cm CDs DVDs in the optical drive Do not use any business card CDs or other small CD...

Страница 28: ...ration 20 Fujitsu Technology Solutions Inserting a CD DVD The device must be switched on Gently insert the CD DVD into the drive with printed side facing upwards until the CD DVD is automatically drawn in ...

Страница 29: ...You will find further information about the system as well as drivers additional software and updates on the Drivers Utilities CD DVD Push the eject button The CD DVD will be ejected Remove the CD DVD i Troubleshooting If you push the eject button while the CD DVD in the optical drive is still being accessed the CD DVD is not ejected automatically Please wait for the reading process to finish then...

Страница 30: ...ng delivery The radio components can only be switched off via the software i You can individually switch off the wireless LAN module using the appropriate software and Bluetooth module via the Device Manager Pay attention to the additional safety notes for devices with radio components provided in the Safety Regulations manual Details on using the wireless LAN are contained in the online help for ...

Страница 31: ...Main for system settings such as time and date and for system information Advanced for advanced system configuration settings Boot for configuring the boot sequence Power for power management settings Security for BIOS and HDD password settings Exit to save or discard BIOS Setup changes for loading the BIOS Setup defaults or for temporarily booting from a specific device The following function key...

Страница 32: ...istrator or contact our Hotline Service Desk Operating BIOS Setup Use the cursor key or to select the menu you wish to access to make changes Press the Enter key The menu is displayed on the screen Use the cursor key or to select the field you wish to change Press the Enter key to confirm your selection Press the ESC key to exit the selected menu Note the changed entries Exiting BIOS Setup To exit...

Страница 33: ...als Some security functions need you to choose a password Please be sure to note these passwords as otherwise you will no longer be able to access your system We recommend that you make a note of the passwords and keep them in a safe place If you lose both the user and the admin passwords you will need to contact the Service Desk The telephone numbers are contained in the supplied Service Desk Lis...

Страница 34: ...s as if you forget your password you cannot access your BIOS Setup and or your system Passwords are not covered by your warranty and a charge will be made for assistance Back up your data on external data carriers at regular intervals We recommend that you print out the following instructions as these cannot be displayed while setting the password i Passwords can be up to 32 characters long You ca...

Страница 35: ...lem with your computer that you cannot resolve yourself Note the ID number of your device The ID number is found on the type rating plate on the back or underside of the casing For further clarification of the problem contact the Help Desk for your country see the Help Desk list or visit the Internet at http ts fujitsu com support servicedesk html When you do this please have ready the ID number a...

Страница 36: ...blank Press any key on the keyboard or Deactivate the screen saver If necessary enter the appropriate password Brightness controls set to dark Adjust the brightness control For detailed information please refer to the operating manual supplied with your monitor Power cable is not connected Switch off the monitor and the device Check that the monitor power cable is properly connected to the monitor...

Страница 37: ...t under Windows 7 Restart the device Press F8 while the system is booting Either the Windows Advanced Start Options menu or the menu for selecting the operating system appears If the menu for selecting the operating system appears press F8 Select Safe Mode or Safe Mode with Network Select Start Control Panel Appearance and Themes Display to set the correct values for the connected monitor as expla...

Страница 38: ...dified You should backup your hard disk prior to installation so that you can still access the original data in the event of any problems following installation Hard disk contents restoring Should you need to restore your hard disk the instructions are provided on the case of the Recovery CD DVD delivered with your system Tips Topic Tip Out of system resources If you have too many applications run...

Страница 39: ...Dimensions Width depth height 165 mm 168 mm 57 mm Weight in basic configuration 1 4 kg Environmental conditions Environment class 3K2 Environment class 2K2 DIN IEC 721 part 3 3 DIN IEC 721 part 3 2 Temperature Operating 3K2 5 C 35 C Transport 2K2 25 C 60 C Condensation in operating must be avoided i The data sheet for this device provides further technical data You will find the data sheet on the ...

Страница 40: ...or your device use only the LiShin S261113 E533 V15 or the Delta S261113 E533 V55 Electrical data Rated voltage 100 V to 240 V automatic Rated frequency 50 Hz to 60 Hz automatic Max rated current 1 5 A You can readily order an additional mains adapter and an additional power cable ...

Страница 41: ...otection 25 cannot be switched on 28 cleaning 3 connecting 8 connecting devices 8 indicators 16 port 9 setting up 8 Status indicator 16 switching off 15 switching on 12 15 Switching on for the first time 12 transporting 3 Devices connecting 8 10 ports 9 Dimensions 31 Disposal 4 E Electrical data 31 Electromagnetic compatibility 4 Environmental conditions 31 Environmental data 31 Ergonomic video wo...

Страница 42: ...on 11 R Recycling 4 Retransportation 3 S Safety notes 3 Saving energy 4 Screen Port 9 stays blank 28 switching on 12 Security functions 25 BIOS Setup 26 Setup see BIOS Setup Signs and symbols 2 Software installing 12 new installation 30 Software installing 13 SPDIF port 9 Summer time 30 Surface 31 Switching on for the first time 12 Switching the device off devices with main power switch 15 Switchi...

Страница 43: ...Fujitsu Technology Solutions 35 ...

Отзывы: