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Troubleshooting and tips

Installing new software

When installing programs or drivers, important

fi

les may be overwritten and modi

fi

ed. To

be able to access the original data in the event of any problems following installation,
you should backup your hard disk prior to installation.

Restoring the hard disk contents

You will

fi

nd the instructions for restoring the contents of the hard disk in the "Recovery Guide" manual.

Tips

Topic

Tip

Out of system resources

►

Close unnecessary applications.

or

►

Run the applications in a different order.

Other manuals

Further manuals are provided as PDF

fi

les on

the "Drivers & Utilities" DVD.

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Содержание ESPRIMO P7XX

Страница 1: ...System Operating Manual ESPRIMO P7XX P9XX ...

Страница 2: ...fujitsu com fts You can receive automatic driver updates from http support ts fujitsu com download Should you have any technical questions please contact our Hotline Service Desk see Service Desk list or from the Internet at http support ts fujitsu com contact servicedesk Your sales partner Your sales office We hope you enjoy using your new Fujitsu system ...

Страница 3: ......

Страница 4: ...jitsu Technology Solutions GmbH Mies van der Rohe Straße 8 80807 Munich Germany http www fujitsu com fts Copyright Fujitsu Technology Solutions GmbH 2013 All rights reserved Publication Date 07 2013 Order No A26361 K1015 Z320 2 7619 edition 2 ...

Страница 5: ...RIMO P7XX P9XX Operating Manual Your ESPRIMO 5 Ports and operating elements 7 Important notes 10 Getting started 13 Operation 22 Troubleshooting and tips 30 System expansions 35 Technical data 58 Index 59 ...

Страница 6: ...Fujitsu Limited or its subsidiaries in the United States of America and other countries Kensington and MicroSaver are registered trademarks of ACCO World Corporation Microsoft and Windows are trademarks or registered trademarks of the Microsoft Corporation in the United States and or other countries All other trademarks specified here are the property of their respective owners Copyright No part o...

Страница 7: ...16 Connecting a monitor 17 Connecting the mouse 18 Connecting the keyboard 18 Connecting external devices to the parallel optional or serial port 18 Connecting external devices to the USB ports 19 Switching on for the first time installing the software 19 Switching on monitor and device 20 Installing the software 21 Operation 22 Switch the device on 22 Switching on a device when the lithium batter...

Страница 8: ...SmartCard reader and or WLAN module optional 3 Zoll 42 Removing the module holder 43 Screwing the WLAN module onto the module holder 43 Screwing the SmartCard reader onto the module holder 44 Installing the module holder with SmartCard reader and or WLAN module 44 Removing the module holder with SmartCard reader and or WLAN module 45 Removing the SmartCard reader from the module holder 46 Removing...

Страница 9: ...ur operating system Depending on the configuration selected the operating system is preinstalled on your hard disk e g Windows Further information on this device is provided in the poster Getting Started in the Safety regulations manual in the Warranty manual in the operating manual for the monitor in the manual for the mainboard in your operating system documentation in the information files e g ...

Страница 10: ...ard in a program dialogue or at the command line e g your password Name123 or a command used to start a program start exe This font indicates information that is displayed on the screen by a program e g Installation is complete This font indicates terms and texts used in a software interface e g Click on Save names of programs or files e g Windows or setup exe This font indicates cross references ...

Страница 11: ... of the ports and operating elements on the device Please familiarise yourself with these components before starting to work with your device Front 2 3 4 5 6 7 8 1 1 Module bay for 51 4 inch drives 2 Insert eject button CD DVD optional 3 Module bay for 31 2 inch drives 4 ON OFF switch 5 Headphone port 6 Microphone jack 7 USB ports 8 Latch with optional casing lock Fujitsu 7 ...

Страница 12: ...gency on button Device with alternating voltage socket and main power switch Device with alternating voltage socket and monitor socket Device with alternating voltage socket monitor socket and emergency on button 4 5 2 3 1 1 Monitor socket AC OUT 2 Alternating voltage socket AC IN 3 Emergency on button 4 Ports for external devices device dependent 5 Slot covers 8 Fujitsu ...

Страница 13: ...Alternating voltage socket AC IN 2 Main switch 3 Ports for external devices device dependent 4 Slot covers Device with alternating voltage socket and monitor socket 3 4 1 2 1 Alternating voltage socket AC IN 2 Monitor socket AC OUT 3 Ports for external devices device dependent 4 Slot covers Fujitsu 9 ...

Страница 14: ...the device from the mains voltage To completely disconnect from the mains voltage remove the power plug from the power socket Replace the lithium battery on the mainboard in accordance with the instructions in Replacing the lithium battery Page 56 Caution components in the system can get very hot The activities described in these instructions must always be performed with the greatest care Repairs...

Страница 15: ...tes Electromagneticcompatibility Lowvoltagedirective The shipped version of this device complies with the requirements of European Union directives 2004 108 EC Elektromagnetische Verträglichkeit 2006 95 EC Niederspannungsrichtlinie and 2009 125 EC Ökodesign Richtlinie CE marking for devices with radio component This equipment complies with the requirements of Directive 1999 5 EC of the European Pa...

Страница 16: ...e the receiving antenna Increase the separation between equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Fujitsu not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitution or att...

Страница 17: ...rstuse overview Preparingforuse Only a few steps are necessary to put your new device into operation for the first time Select a location for device and set up device Connect external devices such as mouse keyboard and monitor Check the voltage at the mains outlet and connect the device to an electrical outlet Switch the device on You will learn more about the individual steps in the following sec...

Страница 18: ...o prevent this a distance of at least 10 mm 0 39 in should be maintained from other devices on casing sides without ventilation surfaces In order to avoid overheating do not cover the ventilation areas of the monitor or the device A minimum distance of 200 mm 7 87 in from the device must be observed for ventilation areas Do not stack several devices on top of each other Do not expose the device to...

Страница 19: ...vice and peripherals Please make sure that you always observe the safety notes provided in Important notes Page 10 Plug all data communication cables into the sockets provided for the data telecommunication networks Plug all power cables into the grounded mains outlets USB devices are hot pluggable This means you can connect and disconnect USB cables while your device is switched on Additional inf...

Страница 20: ... Serial port 1 turquoise Serialport 2 Serial port 2 turquoise Serialport VGA monitor connection blue Monitorport Microphone port pink back of device or black front of device Microphonejack Headphones light green back of device or black front of device Headphones Audio input Line in light blue Audioinput Linein Audio output Line out light green Audiooutput Lineout PS 2 mouse port green Mouseport PS...

Страница 21: ...e monitor port of the device VGA DVI I DisplayPort The monitor power cable may only be connected to the monitor socket of the device if the monitor current consumption is less than 1 0 A at 230 V or 2 0 A at 100 V The values for the monitor current consumption can be found in the technical data on the monitor or in the operating manual for the monitor 2 1 Depending on your device configuration lev...

Страница 22: ...evice s USB ports USBport Connecting a PS 2 keyboard Use the supplied keyboard cable only ConnectingaPS 2keyboard Connecting Plug the rectangular connector of the keyboard cable into the rectangular socket on the underside or on the rear of the keyboard Plug the round plug of the keyboard cable into the keyboard port on the device Keyboard Connecting external devices to the parallel optional or se...

Страница 23: ...USB device requires its own software please install it from the data carrier provided with the USB device To ensure the transmission capacity of USB 2 0 the cable from the external USB device to the USB port of your device must not be longer than 3 m Switching on for the first time installing the software Installing Software Installing Once the installation has been started the device must not be ...

Страница 24: ...on on the front As a result there are different ways to switch on the two variants Switch the monitor on see the operating manual for the monitor Switch the device on To do this follow the instructions below Switching on the device for devices with main power switch 0 I 1 2 0 Device is off I Device is on Switch the device on with the main power switch 1 on the back of the device Press the ON OFF s...

Страница 25: ...tructions Software Installing If anything is unclear regarding the data you are asked to input read the online Help in your operating system You will find more information on the system as well as drivers utilities and updates on the Drivers Utilities DVD and on the Internet at http www fujitsu com fts support You will find information and help on the Windows operating system functions on the Inte...

Страница 26: ...ce when the lithium battery is discharged 0 Watt devices A 0 Watt device consumes no current when it is switched off and in the quiescent state Your 0 Watt device is equipped with an emergency on button primary resume button which can be used if it can no longer be started for instance because the lithium battery is discharged After the emergency on button 1 has been pressed for a short time the d...

Страница 27: ...f your device Device with alternating voltage socket monitor socket and emergency on button with activated zero watts function no energy with unactivated zero watts function low energy Device with alternating voltage socket and main power switch no energy Device with alternating voltage socket and monitor socket low energy The main switch and the ON OFF switch do not disconnect the device from the...

Страница 28: ...wer on indicator Caution In energy saving mode the device must not be switched off with the main power switch if present or disconnected from the mains as this may result in data loss Indicator is illuminated The device is switched on The indicator flashes depending on device type The device is in energy saving mode After being switched on with the ON OFF switch the device powers up or returns to ...

Страница 29: ...tails of other keys and keyboard shortcuts can be found in the documentation for the relevant application program Key key combination Description ON OFFswitch Button On off switch optional Depending on the setting in the BIOS Setup the device can be switched on or off with this switch Some operating systems allow you to configure additional functions of the ON OFF switch in the Control Panel With ...

Страница 30: ...wer case levels of the calculator keypad When the Num Lock indicator is lit the numeric keypad and arithmetic keys are active When the Num Lock indicator is not lit the cursor control functions on the Numeric keypad are active Ctrl Keys Keys Keys Keys Ctrl key performs a special operation when pressed in conjunction with another key The Ctrl key is also called the Control or Control key Alt Ctrl D...

Страница 31: ...ftprotection KensingtonLock Chain 1 2 1 Holes for padlock 2 Fixture for Kensington Lock Anti theft protection You can protect your device from theft with the holes 1 and a padlock and chain which you have connected to a fixed object beforehand with the fixture for the Kensington Lock 2 and a Kensington MicroSaver Consult the manual for your Kensington Lock Lead sealing To prevent unauthorised pers...

Страница 32: ...om opening it The keys can be found on the rear panel of your device In addition to the casing lock an open and a closed lock are also illustrated Key turned towards the closed lock The device is locked Key turned towards the open lock The device is unlocked Locking the casing Turn the key towards the closed lock Unlocking the casing Turn the key towards the open lock 28 Fujitsu ...

Страница 33: ...n also combine these functions You will find a detailed description of the Security menus and how to assign passwords in the manual for the mainboard or in the BIOS Setup manual Access authorisation via SmartCard Securityfunctions Accesspermission SmartCard In systems equipped with a SmartCard reader access can be restricted to those users who have a corresponding SmartCard Operating the SmartCard...

Страница 34: ...e or the top of the casing For further clarification of the problem contact the Service Desk for your country see the Service Desk list or visit the Internet at http support ts fujitsu com contact servicedesk When you do this please have ready the identity number and serial number of your system Troubleshooting Power indicator remains off after you have switched on your device Cause Remedy The mai...

Страница 35: ...s procedure does not allow the operating system to shut down in an orderly way The next time the system is started there may well be error messages The device cannot be switched on with the ON OFF switch 0 Watt devices Cause Troubleshooting The lithium battery is discharged Press the emergency on button at the rear of the device see chapter Switching on a device when the lithium battery is dischar...

Страница 36: ...Check that the monitor power cable is properly connected to the monitor and to a grounded mains outlet or to the monitor socket of the device Check that the device power cable is properly plugged into the device and a grounded mains outlet Switch on the monitor and the device Monitor cable not connected Switch off the monitor and the device Check that the monitor cable is properly connected to the...

Страница 37: ... and is present when the application programme is started Detailed information can be found in the user guide for the mouse and application programme Time and or date is not correct Cause Remedy Time and date are incorrect Set the correct time and date within the operating system you are using or Set the correct time and or date in the BIOS Setup The lithium battery is discharged If the time and d...

Страница 38: ...nstallation you should backup your hard disk prior to installation Restoring the hard disk contents You will find the instructions for restoring the contents of the hard disk in the Recovery Guide manual Tips Topic Tip Out of system resources Close unnecessary applications or Run the applications in a different order Other manuals Further manuals are provided as PDF files on the Drivers Utilities ...

Страница 39: ...nding on its configuration level If further documentation was delivered with your device please also read this through carefully In addition before removing or installing system components please pay attention to the following The device must be switched off when installing removing the system expansions and may not be in energy saving mode Remove the power plug before opening the device Be carefu...

Страница 40: ...ve boards Make sure expansion boards are inserted straightly Never use sharp objects screwdrivers for leverage Boards with electrostatic sensitive devices ESD are identifiable by the label shown When handling boards fitted with ESDs you must always observe the following points You must always discharge static build up e g by touching a grounded object before working The equipment and tools you use...

Страница 41: ...ant notes Page 10 Disconnect the mains plug from the mains outlet Only insert the power plug after you have closed the casing Remove any connected wires which are in the way On devices with a casing lock Unlock the casing Lay the device on its side in the manner shown 1 2 Pull the locking device 1 and swivel the side part in the direction of the arrow 2 Fujitsu 37 ...

Страница 42: ...e The casing has space for several accessible and non accessible drives two drive bays for accessible 51 4 inch drives two drive bays for accessible 31 2 inch drives or one accessible 31 2 inch drive and one module bay with different components e g multicard reader two drive bays for non accessible 31 2 inch drives one drive bay for a non accessible 21 2 inch drive hard disk Accessible drives are ...

Страница 43: ... the latch function of the accessible 51 4 inch drive you must fit the corresponding drive cover before installing the drive in the casing Proceed as follows Open the casing see Opening the casing Page 37 1 Remove the drive cover from the bracket in the direction of the arrow 1 1 Connect the drive cover to the drive 1 Fujitsu 39 ...

Страница 44: ...the drive bay Fit the drive cover for the 51 4 inch drive see Fitting the drive cover for the 5 1 4 inch drive Page 39 Do not throw away the cover For cooling and protection against fire you must refit the cover if you remove the drive again later see Removing an accessible drive Page 41 1 Slide the accessible drive into the casing until it snaps in place 1 Connect the cables to the drive Make sur...

Страница 45: ...he arrow 2 1 Remove the drive cover from the drive 1 1 Place the drive cover on the holder in the direction of the arrow 1 If necessary make the required settings on the remaining hard disk drives If you are not installing a new drive reinstall the previously removed cover optional for the purposes of cooling fire protection and to prevent foreign objects from getting into the casing Close the cas...

Страница 46: ...N module can be installed together in one module holder optional If you have ordered a device with a WLAN module and SmartCard reader the module holder SmartCard reader and WLAN module will already be installed at the time of delivery However you can only install one of the two boards The WLAN module is installed in the lower slot of the carrier and the SmartCard reader in the upper slot of the ca...

Страница 47: ...move the screws 1 on the module holder Push the module holder out of the casing in the direction of the arrow 2 Screwing the WLAN module onto the module holder 2 a a 1 2 Push the WLAN module with the component side facing downwards in the direction of the arrow 1 into the guide on the module holder a Fasten the WLAN module with the screws 2 Fujitsu 43 ...

Страница 48: ...ction of the arrow 1 Secure the SmartCard reader with the screws 2 Installing the module holder with SmartCard reader and or WLAN module 22 1 Push the module holder into the casing in the direction of the arrow 1 Fasten the module holder with the screws 2 Connect the cables to the boards and the mainboard Make sure the polarity is correct Close the casing see Closing the casing Page 38 44 Fujitsu ...

Страница 49: ... see Removing the SmartCard reader from the module holder Page 46 and Removing the WLAN module from the module holder Page 46 and install the module holder again corresponds to Installing the module holder with SmartCard reader and or WLAN module Page 44 or Remove the SmartCard reader and WLAN module from the module holder see Removing the SmartCard reader from the module holder Page 46 and Removi...

Страница 50: ...er 1 1 Undo the screws 1 Pull the SmartCard reader out of the module holder in the direction of the arrow 2 Removing the WLAN module from the module holder 2 a a 1 2 Undo the screws 1 Pull the WLAN module out of the module holder in the direction of the arrow 46 Fujitsu ...

Страница 51: ...nd or WLAN module optional 3 Zoll Page 42 The memory card reader can unlike the SmartCard reader and WLAN module be installed directly in the device without a module holder Installing the memory card reader 22 1 Push the memory card reader into the casing in the direction of the arrow 1 Fasten the memory card reader with the screws 2 Connect the cables to the memory card reader and to the mainboar...

Страница 52: ... the casing Page 37 Disconnect the cables connected to the memory card reader 11 2 Remove the screws 1 Slide the memory card reader out of the casing in the direction of the arrow 2 Install a blind cover in the drive bay Close the casing see Closing the casing Page 38 48 Fujitsu ...

Страница 53: ... to 21 2 inch drives The installation and removal procedure is the same for both types You can find EasyChange rails for a second 31 2 inch hard disk drive on the drive cage EasyChange rails for a second 21 2 inch hard disk drive are provided together with the drive 1 2 1 21 2 inch hard disk 2 31 2 inch hard disks Fujitsu 49 ...

Страница 54: ... the corresponding holes of the hard disk 1 Slide the hard disk drive with the EasyChange rails into the drive cage in the direction of the arrow 1 Check that the component side of the hard disk drive faces inwards towards the casing floor Connect the cables to the hard disk drive Close the casing see Closing the casing Page 38 It may be necessary to modify the entry for the drive in the BIOS Setu...

Страница 55: ... the arrow 2 Disconnect the cables connected to the hard disk drive Slightly press together the EasyChange rails mounted on the hard disk drive 1 and pull the hard disk drive completely out of the drive cage in the direction of the arrow 2 Pull the EasyChange rails off the hard disk drive If you no longer need the EasyChange rails secure them again at their location in the drive cage It may be nec...

Страница 56: ...ement of the board slots on the mainboard can be found in the manual for the mainboard Boards may already be installed on shipment Board Board Installing a board Open the casing see Opening the casing Page 37 Board 1 2 Swivel the retaining clamp 1 around towards the back wall of the device Pull the slot cover out of the slot in the direction of the arrow 2 52 Fujitsu ...

Страница 57: ...board into the slot 1 Swivel the retaining clamp back again until you feel it click into place 2 If necessary connect the cables to the board Close the casing see Closing the casing Page 38 If you have installed or removed a board please check the relevant PCI slot settings in the BIOS Setup If necessary change the settings Further information is provided in the PCI board documentation Fujitsu 53 ...

Страница 58: ...1 around towards the back wall of the device Boards in the PCI Express x16 slot are additionally secured to the slot at the bottom with a plastic catch Push the plastic catch to the side to release the card You can then remove the card as described below Pull the board out of the slot in the direction of the arrow 2 Place the board in suitable packaging 54 Fujitsu ...

Страница 59: ... in the BIOS Setup If necessary change the settings Further information is provided in the PCI board documentation Installing and removing heat sinks Removing the heat sink The shape and position of the heat sink are device dependent Open the casing see Opening the casing Page 37 Disconnect the cable of the fan FAN1 from the mainboard Undo the screws on the heat sink Lift the heat sink out of the ...

Страница 60: ...ption in the manual for the mainboard Close the casing see Closing the casing Page 38 Replacing the processor Open the casing see Opening the casing Page 37 Remove the heat sink see Removing the heat sink Page 55 Replace the processor as described in the manual for the mainboard Install the heat sink again see Installing the heat sink Page 56 Close the casing see Closing the casing Page 38 Replaci...

Страница 61: ... in accordance with local regulations concerning special waste Make sure that you observe the correct polarity when replacing the lithium battery The plus pole must be on the top Lithiumbattery Replacing Replacing Replacing lithiumbattery Battery The lithium battery holder exists in different designs that function in the same way 1 2 3 1 2 3 Press the catch in the direction of the arrow 1 The batt...

Страница 62: ...89 in x 16 5 in x 15 55 in Weight in basic configuration approx 11 kg 24 25 lbs Ambient conditions Environment class 3K2 Environment class 2K2 DIN IEC 721 part 3 3 DIN IEC 721 part 3 2 Temperature Operation 3K2 10 C 35 C 50 F 95 F ESPRIMO P910 L 10 C 40 C 50 F 104 F Transportation 2K2 25 C 60 C 13 F 140 F The formation of condensation is not permitted while the device is in operation Clearance req...

Страница 63: ...nnecting a PS 2 keyboard 18 Connecting keyboard 18 mouse 18 PS 2 keyboard 18 PS 2 mouse 18 USB keyboard 18 Contents of delivery 13 Cord see Cable 15 Ctrl Alt Del 26 Cursor keys 25 D Data protection 27 Device Connections 16 setting up 14 Device drivers Parallel port 19 Device drivers Serial port 19 Device Anti theft protection 27 closing 38 Lead sealing 27 opening 37 switching off 23 switching on 2...

Страница 64: ...lacing 57 Lock 28 Low voltage directive 11 M Main memory 56 upgrading 56 Mainboard Upgrades 56 Mains adapter connecting 14 Microphone jack 16 Monitor port 16 Monitor switching off 23 switching on 20 22 Mouse port 16 Mouse connecting 18 N Note safety 10 Notes CE marking 11 important 10 Numeric keypad 25 O ON OFF switch 25 Overview Device 5 P Packaging 13 Packaging unpacking 13 Parallel port 16 18 C...

Страница 65: ...6 SmartCard reader operating 29 Software installing 19 21 System expansion 35 System settings BIOS Setup 26 System unit see Device 11 T Transportation 10 11 U Universal Serial Bus 16 Upgrades Mainboard 56 Upgrades device 35 USB devices connecting 19 USB port 18 USB port connecting devices 19 connecting keyboard 18 connecting the mouse 18 User Documentation DVD 11 W Workstation 14 Fujitsu 61 ...

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