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Troubleshooting and tips

32

A26361-K520-Z300-3-7619

The floppy disk cannot be read or written

Ê

 

Check that the floppy disk is not write protected (also refer to the Technical Manual for the
system board or to the BIOS manual).

Ê

 

Check the entry for 

Floppy disk A

 in the 

Main

 menu of the 

BIOS Setup

.

Ê

 

Check that the floppy disk drive controller is enabled (also refer to the Technical Manual for the
system board or to the "BIOS Setup" manual).

Ê

 

Check that the cables of the floppy disk drive are properly connected (refer to "System
expansions" chapter).

Time and/or date is not correct

You can set the time and date in the 

BIOS Setup

 or in the operating system.

Ê

 

Set the time and date.

i

If the time and date are repeatedly wrong when you switch on your PC, the on-board
battery is flat. Change the lithium battery as described in the "System expansions"
chapter.

Error messages on the screen

Error messages and their explanation are contained:

·

 

in the Technical Manual for the system board

·

 

in the "BIOS Setup" manual

·

 

in the documentation for the programmes used

Restoring the hard disk contents

Should you need to restore your hard disk, the instructions are provided on the case of the
”Recovery CD” (delivered with your system).

Содержание SCENIC eB

Страница 1: ...SCENIC Operating Manual SCENIC eB SCENIC xB English ...

Страница 2: ...e to be clarified Please contact your sales partner your sales outlet Further information can be found in the Safety and Ergonomics and Warranty manuals The latest information on our products tips updates etc can be found on the internet under http www fujitsu siemens com ...

Страница 3: ......

Страница 4: ... manual ha sido impreso sobre papel reciclado Questo manuale è stato stampato su carta da riciclaggio Denna handbok är tryckt på recyclingpapper Dit handboek werd op recycling papier gedrukt Published by Fujitsu Siemens Computers GmbH Order No A26361 K520 Z300 3 7619 Printed in the Federal Republic of Germany AG 0602 06 02 A26361 K520 Z300 3 7619 ...

Страница 5: ...SCENIC eB SCENIC xB Operating Manual Introduction Important notes Preparing for use Operation Troubleshooting and tips System expansions Technical data Index June 2002 edition ...

Страница 6: ...arks of their respective owners whose protected rights are acknowledged Copyright ã Fujitsu Siemens Computers GmbH 2001 All rights including rights of translation reproduction by printing copying or similar methods in part or in whole are reserved Offenders will be liable for damages All rights including rights created by patent grant or registration of a utility model or design are reserved Deliv...

Страница 7: ...SB ports 12 Connecting the PC to the mains voltage 13 Unlocking locking the PC 15 Initial switch on Software will be installed 16 Switching on monitor and PC 17 Operation 19 Switching on the PC 19 Switching off the PC 19 Indicators on the PC 20 Keyboard 22 Important keys and key combinations 22 Working with floppy disks 24 Settings in BIOS Setup 25 Property and data protection 25 Mechanical casing...

Страница 8: ...40 Installing an accessible drive 41 Installing a hard disk drive in the front bay 43 Removing an accessible drive 43 Changing the floppy disk drive 45 Version A Installing and removing the hard disk drive 46 Version B Installing and removing the hard disk drive 49 Installing removing a SmartCard reader 52 Extensions to the system board 53 Upgrading main memory 53 Replacing processor and lithium b...

Страница 9: ...disk e g Windows 2000 Your PC has a number of security features to ensure that no unauthorised persons can access your data for example you can activate a screen saver with password protection The security functions in the BIOS Setup also allow you to protect your data by means of passwords In addition you can also lock your PC mechanically using the optional cover lock Systems with a SmartCard re...

Страница 10: ...indicates information which is important for your health or for preventing physical damage i indicates important information which is required to use the system properly Ê Text which follows this symbol describes activities that must be performed in the order shown Text in italics indicates commands or menu items Quotation marks indicate names of chapters or terms ...

Страница 11: ...ge To completely disconnect the mains voltage remove the power plug from the grounded mains outlet On system units without main switch the ON OFF switch does not disconnect the monitor connector of the system unit from the mains voltage A monitor connected to the monitor socket must be switched off with its own On Off switch Replace the lithium battery on the system board in accordance with the in...

Страница 12: ...el 49 0 5251 81 80 10 Fax 49 0 5251 81 80 15 CE marking The shipped version of this device complies with the requirements of the EEC directives 89 336 EEC Electromagnetic compatibility and 73 23 EEC Low voltage directive FCC Class B Compliance Statement The following statement applies to the products covered in this manual unless otherwise specified herein The statement for other products will app...

Страница 13: ... the monitor risk of implosion Cleaning the PC Turn off all power and equipment switches and remove the power plug from the mains supply Do not clean any interior parts yourself Leave this job to a certified service technician Do not use any cleaning agents that contain abrasives or may corrode plastic Ensure that no liquid enters the system In order to avoid overheating ensure that the monitor an...

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Страница 15: ...tall them until after first time setup How to install drives and boards is described in the System expansions chapter Setting up the PC When installing your PC give consideration to the recommendations and safety notes in the Safety Warranty and Ergonomics booklet Set up the PC only in its correct orientation The points to observe are illustrated on the following pages We recommend that you place ...

Страница 16: ...l to prepare the monitor for operation Ê Plug the data cable into the monitor port of the PC Ê Connect the data cable to the connector on the monitor You may connect a monitor with a rated current of less than 1 5 A 230 V or 3 A 115 V The rated current for the monitor is given in the manual for the monitor 1 Ê Depending on the connector supplied with your monitor plug the monitor s power cable int...

Страница 17: ...r to free the IRQ12 for a different application Connecting a keyboard Depending on the equipment level selected your PC will be supplied with a standard keyboard or a USB keyboard Connecting standard keyboard Use the supplied keyboard cable only Ê Plug the other end of the keyboard cable square plug into the socket on the underside of the keyboard Ê Plug the round plug of the keyboard cable into t...

Страница 18: ...er plugs from the mains outlets Plug all cables into the PC and peripherals You must observe the information provided in the chapter Important notes Plug all data communication cables into the utility sockets Plug all power cables into the grounded mains outlets Disconnecting cables Turn off all power and equipment switches Remove all power plugs from the mains outlets Unplug all data communicatio...

Страница 19: ...tion USB Universal Serial Bus black LAN LAN connector Connecting external devices to the serial port External devices can be connected to the serial port e g a modem Ê Connect the data cable to the external device Ê Connect the data cable to the serial port For an exact description of how to connect external devices to the serial port please refer to the device documentation i Settings of the seri...

Страница 20: ...ur operating system already includes many drivers Nevertheless if the driver you need is not on the hard disk please install it from the data carrier supplied with the device or with the application programme Connecting external devices to the USB ports You can connect a wide range of external devices to the USB port e g a printer a scanner or a modem i USB devices are hot pluggable This allows ca...

Страница 21: ...upply of your PC does not have a manual voltage adjuster for setting the rated voltage then your system automatically sets itself to the local rated voltage If you have a PC with a manual voltage adjuster then you must match the set rated voltage to the local rated voltage Ê Check the voltage setting The value indicated respectively marked with an arrow must agree with the local mains voltage 115 ...

Страница 22: ...Preparing for use Connecting the PC to the mains voltage 14 A26361 K520 Z300 3 7619 2 1 Ê Connect the power cable to the PC 1 Ê Plug the power plug into the grounded mains outlet 2 ...

Страница 23: ...ou can mechanically lock the workstation and with the drive cover you can block access to the drives Unlocking the PC casing 1 2 Ê Turn the key anticlockwise 1 Ê Slide the drive cover in direction of the arrow 2 Locking the PC casing 2 1 Ê Slide the drive cover in direction of the arrow 1 and turn the key clockwise 2 ...

Страница 24: ...e first time the supplied software is installed and configured You should plan some time for this as this process must not be interrupted Once the installation has been started the PC must not be switched off During installation the PC may only be rebooted when you are requested to do so Otherwise the installation will be not be performed correctly If a fault occurs during the installation the con...

Страница 25: ...ched off I PC is ready to operate Ê Switch the PC on with the main power switch on the back panel if present Ê Press the ON OFF switch on the front of the casing The power on indicator lights green and the PC is started Installing the software Ê During installation follow the instructions on screen Consult the operating system manual if there is anything unclear about the requested input data i Yo...

Страница 26: ......

Страница 27: ...hen requested to do so by pressing the power button If you switch off the PC with the main switch the PC no longer uses any power The main power switch and the power button do not disconnect the PC from the mains voltage To completely disconnect the mains voltage remove the power plug from the socket Placing a PC with soft power off function in a ready to operate state by means of software With th...

Страница 28: ...C is accessed You may only remove the floppy disk when the indicator is unlit 2 CD ROM indicator The indicator lights up when the CD ROM drive is accessed You may only remove the CD when the indicator is dark 3 SmartCard reader indicator The indicator lights up when the SmartCard reader is accessed You may only remove the SmartCard when the indicator is unlit 4 Hard disk indicator The indicator li...

Страница 29: ...r button the PC switches on or returns to the state it was in before the energy saving mode In an energy saving mode the PC must not be switched off with the main power switch if present or disconnected from the mains as this may result in data loss The indicator does not light up The PC is switched off power switch at 0 or disconnected from the power supply or ready to operate If the PC is ready ...

Страница 30: ...inations can be found in the documentation of the relevant application programme Power button optional Depending on the setting in the BIOS Setup the system can be switched on off or on and off with this button Some operating systems allow you to configure additional functions of the ON OFF switch in the Control Panel On some keyboards the power button can only be used with ACPI Otherwise the key ...

Страница 31: ...ween the Numeric keypad cursor control functions and digit or comma functions When the Num Lock indicator is lit the digit and comma keys are active When the Num Lock indicator is not lit the cursor control functions are active in the Numeric keypad Ctrl Ctrl key starts key combination actions Ctrl Alt Del Warm boot restarts your PC First hold down the Ctrl and Alt keys and then press the Del key ...

Страница 32: ...entification of a 1 44 MB floppy disk or write protect switch on a 120 MB floppy disk 5 Eject button for inserted floppy disks 6 Disk is write protected 7 Disk is not write protected To insert a diskette Ê Push the floppy disk into the drive in the insertion direction 1 until it engages The label should be facing upward To remove a diskette Ê Push the eject button 5 Protect the floppy disk against...

Страница 33: ...re functions and mechanical locking offer a broad range of functions for protecting your PC and your personal data from unauthorised access You can also combine these functions Mechanical casing lock With the casing lock you can mechanically lock the workstation and with the drive cover you can block access to the drives Anti theft protection and lead sealing To prevent unauthorised persons from o...

Страница 34: ...or in the BIOS Setup manual Access protection with SystemLock With SystemLock you can protect your system from unauthorised booting Then a system can only be booted when the user inserts a valid SmartCard in the SmartCard reader and enters his her personal code number PIN To use SystemLock you require the following components External or internal SmartCard reader SystemLock installed see BIOS Setu...

Страница 35: ...rts following entry of the user PIN You can change the user PIN an the administrator PIN unlock locked SmartCards open and change the BIOS Setup and generate additional SmartCards for this system For instructions on how to install and operate SystemLock and how to initialise SmartCards see the BIOS Setup manual Operating the SmartCard reader Operating the internal SmartCard reader You can switch o...

Страница 36: ......

Страница 37: ...of your device Ê Contact your sales outlet or our customer service centre Installing new software When installing programmes or drivers important files may be overwritten and modified To be able to access the original data in the event of any problems following installation you should backup your hard disk prior to installation Power on indicator remains unlit after you have switched on your devic...

Страница 38: ...power cable is properly plugged into the PC and grounded mains outlet Ê Switch on the monitor and the PC Monitor cable not connected Ê Switch off the monitor and the PC Ê Check that the monitor cable is properly connected to the PC and monitor Ê Switch on the monitor and the PC Wrong monitor has been set under Windows NT Ê Restart the PC in standard VGA mode Ê Set the desired resolution under Star...

Страница 39: ...the attached monitor as described in the operating manual of the monitor by selecting Start Settings Control Panel Display and then the Appearance Themes Settings tabs The wrong RAM modules have been inserted See the Technical Manual for the system board for information on which memory modules can be used No mouse pointer displayed on the screen Ê Shut down the operating system properly Ê Switch t...

Страница 40: ...nected refer to System expansions chapter Time and or date is not correct You can set the time and date in the BIOS Setup or in the operating system Ê Set the time and date i If the time and date are repeatedly wrong when you switch on your PC the on board battery is flat Change the lithium battery as described in the System expansions chapter Error messages on the screen Error messages and their ...

Страница 41: ...s in Power Management are not activated Windows 98 with APM function The Auto insert notification setting may be active for the CD ROM drive This setting causes Windows 9x to inquire about any modifications on the drive at regular intervals Because of this the timer for the idle time cannot time out To activate power management proceed as follows Ê In Windows 9x select Start Settings Control Panel...

Страница 42: ......

Страница 43: ...efore making any extensions to the system board Information about boards Take care with the locking mechanisms catches and centring pins when you are replacing the system board or components on the system board To prevent damage to the system board or the components and conductors on it please take care when you insert or remove boards Make sure expansion boards are inserted straightly Never use s...

Страница 44: ...m the mains outlet so that the system is totally disconnected from the mains voltage Ê Remove all cables from the casing Ê Place the casing in a convenient working position 2 a 3 4 1 Ê Unlock the casing 1 Ê Unlock the casing top cover by pressing the tab on the locking slide 2 to the left while simultaneously sliding the locking slide to the left Ê Push the top cover in the direction of the arrow ...

Страница 45: ...mm Ê Push the top cover in the direction of the arrow 2 until it engages Ê Lock the top cover using the locking slide at the rear 3 The locking slide is properly engaged when the marking on the casing is aligned with the tab on the locking slide Ê Return the system unit to its original position Ê If you have disconnected cables reconnect them to the connectors on the rear panel ...

Страница 46: ... can be found in the Technical Manual for the system board Boards may already be installed when the device is shipped Installing a board Ê Open the casing see Opening the casing 3 1 2 Ê Push the edges of the clip together 1 and remove it 2 Ê Remove the cover plate from the slot 3 Do not dispose of the cover plate For cooling protection against fire and in order to comply with EMC regulations you m...

Страница 47: ...lace the clip 2 which fixes the board Make sure that the clip engages when released 3 Ê If necessary connect the cables Ê Close the casing see Casing assembling Removing a board Ê Open the casing see Opening the casing Ê Disconnect the cables connected to the board 3 1 2 Ê Push the edges of the clip together 1 and remove it 2 Ê Remove the board from the server 3 Ê Place the board into appropriate ...

Страница 48: ...and one 3 1 2 inch drive and two non accessible half height 3 1 2 inch drives Slimline The hard disk drives are located in the drive cage Two different drive cages are possible Depending on the configuration level in your device is installed variant A or variant B The two variants differ as follows Variant A The first and the second hard disk are secured in the drive cage with screws Variant B The...

Страница 49: ...remove the reader see Installing removing a SmartCard reader A B 1 2 Ê Pry the plastic drive cover A out of the front cover Ê Pry the shielding plate B on left hand side out of the bay Do not throw away the safety covers If you remove the drive again later you will have to reinstall the covers Ê Take the new drive out of its packaging Ê Make the required changes to the drive settings if necessary ...

Страница 50: ... of the screw for the lower drive Ê Slide the drive into the drive cage 1 Ê Plug the data and the power supply connectors into the drive Ê Fasten the drive with the screw 2 Ê If you have removed the SmartCard reader then reinstall it Ê Close the casing see Casing assembling i You may have to check the entry for the drive in the Setup menu ...

Страница 51: ...nstallation frame with the drive in the desired front bay see Installing an accessible drive Ê Close the slot with the panel Ensure that the cover engages Ê Close the casing see Casing assembling Removing an accessible drive Ê Open the casing see Opening the casing Ê Pull the data and the power supply connectors from the desired drive i Should the SmartCard reader get in the way of the accessible ...

Страница 52: ...crew 1 and take the drive out of the system unit 2 A B Ê Insert the shielding plate B on the right hand side on the installation bay and press it in Ê Press the plastic drive cover A into the front panel until it snaps into place Ê If you have removed the SmartCard reader then reinstall it Ê Close the casing see Casing assembling i You may have to check the entry for the drive in the Setup menu ...

Страница 53: ...tors from the floppy disk drive Ê Remove the screw 1 and take the drive out of the system unit 2 Ê Take the new floppy disk drive out of its packaging 2 1 Ê Push the drive into the system unit 1 and fix it with the screw 2 Ê Fit the data and power supply connectors to the floppy disk drive Ê Remove the drive cage see Version A Installing and removing the hard disk drive or Version B Installing and...

Страница 54: ...e system unit in the direction of the arrow 3 and 4 Ê Pull the data and power supply connectors from the hard disk drive s Installing the first hard disk drive Ê Take the new hard disk drive out of its packaging Ê Make the required settings e g master slave stand alone on the drives 2 2 2 1 Ê Take the new hard disk drive out of its packaging Ê Make the required settings e g master slave stand alon...

Страница 55: ...the new hard disk drive out of its packaging Ê Make the required settings e g master slave stand alone on the drives Ê Slide the hard disk drive into the drive carrier 1 Ê Fasten the drive into place with the screws 2 Removing the first hard disk drive 2 1 1 1 Ê Remove the screws 1 Ê Take the hard disk drive out of the carrier 2 ...

Страница 56: ...ve e g stand alone Installing the drive cage 4 3 2 1 Ê Connect the data and power supply cables to the hard disk drive or to the hard disk drives Ê Lift the drive cage into the system unit in the direction shown by the arrow 1 and push it forward until it engages 2 Ê Press the drive cage in the direction of the arrow 3 and press it downward 4 Ê Close the casing see Casing assembling i You may have...

Страница 57: ...irection of the arrow 3 and 4 Ê Pull the data and power supply connectors from the hard disk drive s Installing the first hard disk drive Ê Take the new hard disk drive out of its packaging Ê Make the required settings e g master slave stand alone on the drives 2 2 1 3 Ê Insert the hard disk drive into the plastic bracket 1 The drive must engage in the plastic nipple Ê Fold the plastic bracket in ...

Страница 58: ...e the required settings e g master slave stand alone on the drives Ê Slide the hard disk drive into the drive carrier 1 Ê Fasten the drive into place with the screws 2 Removing the first hard disk drive 1 2 Ê Lightly press on the clip 1 Ê Take the hard disk drive out of the carrier 2 1 1 2 Ê Fold the plastic bracket in the direction of the arrow 1 Ê Remove the hard disk drive 2 ...

Страница 59: ...ve e g stand alone Installing the drive cage 3 4 2 1 Ê Connect the data and power supply cables to the hard disk drive or to the hard disk drives Ê Lift the drive cage into the system unit in the direction shown by the arrow 1 and push it forward until it engages 2 Ê Press the drive cage in the direction of the arrow 3 and press it downward 4 Ê Close the casing see Casing assembling i You may have...

Страница 60: ...ier with the component s side toward the panel Ê Fix the board with the screw 3 1 2 Ê Attach the cable to the SmartCard reader 1 and to the connector for the SmartCard reader on the system board see the Technical Manual for the system board Ê Lift the SmartCard reader into the system unit 2 Ê Push the SmartCard reader in the direction of the arrow 3 until it clicks into position Press down and tow...

Страница 61: ...Extensions to the system board Details on whether you can upgrade the main memory or the processor are provided in the Technical Manual for the system board Below the necessary steps are described to enable you to work on the system board Ê Open the casing see Opening the casing Upgrading main memory Ê Upgrade the memory as described in the Technical Manual for the system board Ê Close the casing ...

Страница 62: ...system board Replacing lithium battery Incorrect replacement of the lithium battery may lead to a risk of explosion The lithium battery may be replaced only with an identical battery or with a type recommended by the manufacturer Do not throw lithium batteries into the household waste They must be disposed of in accordance with local regulations concerning special waste Ensure that you insert the ...

Страница 63: ...0 3 7619 55 Installing ventilation duct 3 2 1 Ê Lift the ventilation duct into the unit 1 Ê Insert the ventilation duct into the guide holes 2 in the power supply Ê Push the ventilation duct downward until the clip engages 3 Ê Close the casing see Casing assembling ...

Страница 64: ......

Страница 65: ...el LWAd Operation mode Sound power level LWAd Idle mode System board System board D1327 D1326 29 dB A 25 dB A 50 dB A 48 dB A 42 dB A 40 dB A These values only apply for a SCENIC eB SCENIC xB with the configuration below When additional or other components are incorporated the power consumption or the sound emission LWAd in energy saving mode may exceed the requirements for the environment symbol ...

Страница 66: ...IN IEC 721 part 3 3 DIN IEC 721 part 3 2 Temperature Operating 3K2 Transport 2K2 15 C 35 C 25 C 60 C Condensation in operating must be avoided Clearance required to ensure adequate ventilation right hand side left front rear min 200 mm min 200 mm min 200 mm min 200 mm Do not place several PCs one above the other ...

Страница 67: ...4 Chain 25 Cleaning 5 Clearance 58 Configuration BIOS Setup 25 Connecting cables 10 devices 10 external devices 11 12 keyboard 9 monitor 8 mouse 9 parallel port 12 PC to mains voltage 13 PS 2 mouse 9 serial port 11 standard keyboard 9 USB keyboard 9 USB mouse 9 USB port 12 Contents of delivery 7 Control key 23 Courier 2 Ctrl key 23 Ctrl Alt Del 23 Cursor keys 22 D Data protection 25 Data technical...

Страница 68: ...eys 22 G Game port 11 H Hard disk contents restoring 32 Hard disk drive indicator 20 installing 43 replacing version A 46 version B 49 Hard disk indicator 20 Headphones port 11 I IDE drives 40 Important notes 3 Indicators CD ROM indicator 20 floppy disk indicator 20 hard disk drive indicator 20 message 20 PC 20 power on indicator 21 SmartCard reader indicator 20 Installing drive cage 48 51 softwar...

Страница 69: ...switch 19 22 Other manuals 33 P Packing material 7 Parallel port 11 12 connecting devices 12 settings 12 PC anti theft protection 25 cabling 10 cannot be switched on 29 cleaning 5 connecting devices 10 connecting to mains voltage 13 extensions 35 indicators 20 lead sealing 25 locking 15 opening 36 ports 11 ready to operate 19 setting up 7 soft power off 19 switching off 19 devices with main power ...

Страница 70: ... 27 SmartCard reader indicator 20 Soft power off 19 Software installing 16 17 new installation 29 Standard keyboard connecting 9 Start key 22 Streamer installing 41 removing 43 Summer time 32 Surface 57 System board extensions 53 System expansion 35 System settings BIOS Setup 25 T Technical data 57 Time not correct 32 Time daylight savings 32 Tips 29 33 Transport 5 Trouble floppy disk 32 mouse 31 ...

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