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7
Troubleshooting and tips
!
Take note of the safety notes in the manual "Safety and Ergonomics" and in the chapter
"
Installation
", when you connect or disconnect cables.
If a fault occurs, try to correct it according to the following procedures. These are described:
•
in this chapter
•
in the documentation of the connected devices
•
in the help systems of the software used.
If you fail to correct the problem, proceed as follows:
Ê
Note the steps carried out and the system status when the error occurred. Also make a note of
any error messages displayed.
Ê
Switch the server off.
Ê
Contact your customer service center.
7.1
Operation indicator remains dark
Power cord incorrectly connected
Ê
Make sure that the power cable is correctly connected to the server and to the grounded power
outlet.
Power supply overloaded
Ê
Pull the power plug of the server out of the power outlet.
Ê
Wait a few seconds and plug the power plug into the power outlet again.
Ê
Switch your server on.
7.2
The server switches itself off
Server management has detected an error
Ê
In the
ServerView
program check the error list or check the Error Log file using the
SCU utility
;
and attempt to eliminate the error.
7.3
The screen stays blank
Monitor is switched off
Ê
Switch your monitor on.
Screen has been blanked
Ê
Press any key on the keyboard.
or
Ê
Deactivate screen blanking (screen saver). Enter the appropriate password.
