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Troubleshooting and tips

A26391-K165-Z120-1-19, Edition 3

Содержание Pocket LOOX C Series

Страница 1: ...Handheld EasyGuide English Pocket LOOX N C Series ...

Страница 2: ...r Hotline Help Desk see Help Desk List or the Internet www fujitsu siemens com helpdesk your sales partner your sales outlet Further information can be found in the Safety and Warranty manuals The latest information on our products tips updates etc can be found on the internet under www fujitsu siemens com ...

Страница 3: ......

Страница 4: ...This manual was produced by Xerox Global Services Published by Fujitsu Siemens Computers GmbH Edition 3 March 2006 Order No A26391 K165 Z120 1 19 ...

Страница 5: ...ries Your Pocket LOOX Important notes Operating Pocket PC Configuring the Pocket PC Connecting and networking the Pocket PC with other devices EasyGuide Troubleshooting and tips Technical data Index Edition 3 March 2006 ...

Страница 6: ...perty of Bluetooth SIG Inc U S A licensed for Fujitsu Siemens Computers GmbH All other trademarks referenced are trademarks or registered trademarks of their respective owners whose protected rights are acknowledged Copyright Fujitsu Siemens Computers GmbH 2006 All rights including rights of translation reproduction by printing copying or similar methods in part or in whole are reserved Offenders ...

Страница 7: ...ocket PC for the first time 18 First data synchronisation between the Pocket PC and the PC notebook 19 Switching Pocket PC off and on 19 Switching Pocket PC off and on during normal use 19 Switching the Pocket PC on and off to save the batteries 20 Switching on and off with soft reset warm boot 21 Resetting the Pocket PC Cold start 22 Resetting Pocket PC to delivered state 23 Using standard operat...

Страница 8: ...face 43 Wireless connection via Wireless LAN optional 43 Wireless communication with Bluetooth optional 44 Selecting location for Bluetooth operation 44 Activating and deactivating Bluetooth 44 Troubleshooting and tips 45 Installing new software 45 The Pocket PC s time or date are not correct 45 The display of the Pocket PC remains dark 45 The display is hardly readable 45 The Pocket PC switches o...

Страница 9: ...ect different USB devices such as a MEMORYBIRD to the Pocket PC Read your favourite book quite comfortably away from home on the display or use the MP3 player Insert the memory card of a digital camera in the slot and you can view the photos on the display Depending on the equipment of your unit with infrared or Bluetooth and wireless LAN you can establish a connection to other devices at the offi...

Страница 10: ...re to follow the instructions may lead to loss of data invalidate your warranty destroy the Pocket PC or endanger your life indicates important information which is required to use the system properly i text which follows this symbol describes activities that must be performed in the order shown This font indicates programme names commands or menu items Quotation marks indicate names of chapters d...

Страница 11: ...soft Getting Started CD CONNECTMOBILITY E2C Connection manager for efficient management and control of complex Internet and Intranet connections Automates and minimizes user actions Supports e g Bluetooth wireless LAN und infrared IrDA CIR Help file on the Pocket PC and user manual Pocket LOOX Software Suite on the Microsoft Getting Started CD FSC Voice Recorder Brings real Dictaphone functionalit...

Страница 12: ...gainst misuse Patented solution Help file on the Pocket PC and user manual Pocket LOOX Software Suite on the Microsoft Getting Started CD FSC Backup Partial and full data backup on external memory modules Help file on the Pocket PC and user manual Pocket LOOX Software Suite on the Microsoft Getting Started CD FSC MobileZip Open unpack create and edit Zip archives Help file on the Pocket PC and use...

Страница 13: ...udio output for connecting active loudspeakers amplifiers or headphones Audio Control Set You can convert your Pocket PC into a fully functional MP3 player using the Audio Control Set The set contains headphones a protective cover with carrying strap and a remote control cable The remote control cable controls the MP3 functions such as Playback Pause Stop jump to next last title fast forward and r...

Страница 14: ...Optional Accessories 6 A26391 K165 Z120 1 19 Edition 3 ...

Страница 15: ...pter may only be connected to an electrical outlet when the Pocket PC or the cradle is connected to the PSC11R 050 power adapter Do not use the PSC11R 050 power adapter for other devices Do not use power adapters which are not specially approved for this Pocket PC You may only operate the Pocket PC with the PSC11R 050 power adapter if the nominal voltage of the PSC11R 050 power adapter 100 V to 24...

Страница 16: ...ks and extreme temperatures e g direct sunlight in a car If you wish to use your Pocket PC during a flight check first with the airline if this is allowed and under which conditions In some countries the use of Bluetooth is restricted or completely prohibited Ask about the regulations in the country you will be travelling in before starting your trip As a precaution switch Bluetooth off in case th...

Страница 17: ... contact problems Cleaning Pocket PC Switch the Pocket PC off Pull the PSC11R 050 power adapter out of the electrical outlet Do not use any cleaning agents that contain abrasives or may corrode plastic Please ensure that no liquid enters the Pocket PC The device surface can be cleaned with a dry cloth If it is very dirty you can clean the device and the display with a damp cloth Disposal and recyc...

Страница 18: ...nts for radio equipment The IEEE 802 11b wireless LAN and Bluetooth functionality of this product can be used in the following EU countries EU candidate countries and EFTA countries Belgium Denmark Germany Estonia Finland France Greece Great Britain Ireland Iceland Italy Lichtenstein Latvia Lithuania Luxemburg Malta Netherlands Norway Austria Poland Portugal Sweden Switzerland Slovakia Slovenia Sp...

Страница 19: ...ns in the chapter Important notes Overview of the controls connections and displays Front of Pocket PC 1 Suspend Resume button 4 5 1 3 6 7 8 9 2 2 Power on indicator battery message 3 Display 4 ActiveSync port 5 Opening for soft reset 6 Infrared interface 7 Record button 8 Microphone opening 9 Radio indicator WLAN GPS Bluetooth A26391 K165 Z120 1 19 Edition 3 11 ...

Страница 20: ... 2 Today button 3 Navigation key 4 Contacts button 5 Calendar button Back of the Pocket PC 1 Pen 1 2 3 4 5 2 Slot for SD MMC expansion cards 3 Port for headphones or active loudspeakers 4 Battery compartment cover 5 Port for external GPS antenna optional 12 A26391 K165 Z120 1 19 Edition 3 ...

Страница 21: ...essage is present at the same time the power on indicator flashes orange and green alternately i Initial start up i Please follow these steps in the given order Before the first data synchronisation between your Pocket PC and your PC notebook you must install the program ActiveSync on your PC notebook In just a few steps your Pocket PC is ready to use the first time Inserting battery Connecting PS...

Страница 22: ...tment 2 3 When doing so watch the contact connections and hold onto the tab 4 Slide the cover 5 in the direction of the arrow as far as it will go i The battery is not charged at the time of delivery Therefore charge the battery for 12 hours before the first mobile use see Connecting PSC11R 050 power adapter section 14 A26391 K165 Z120 1 19 Edition 3 ...

Страница 23: ...nstructions in the chapter Important notes UK You can connect the PSC11R 050 power adapter directly to the Pocket PC Slide the suitable power adapter plug into the PSC11R 050 power adapter in the direction of the arrow until it engages A26391 K165 Z120 1 19 Edition 3 15 ...

Страница 24: ...C11R 050 power adapter 3 to an electrical outlet The installed battery will now be charged The power on indicator flashes orange i Please note that Do not connect your Pocket PC to your computer PC notebook yet Before the first data synchronisation between your Pocket PC and your PC notebook you must install the program ActiveSync on your PC notebook 16 A26391 K165 Z120 1 19 Edition 3 ...

Страница 25: ...c will start If the installation program of ActiveSync does not start automatically you must double click on the file Setup exe of ActiveSync Follow the instructions on the screen Prepare the Pocket PC as described in the section Start Pocket PC for the first time During the installation the software attempts to establish a connection to the Pocket PC i If you have not yet installed Outlook on you...

Страница 26: ...mes whereby the cross hairs appear at different locations on the display each time Follow the instructions on the display Becoming familiar with basic operation Next the operating system provides a brief introduction to the operation of the Pocket PC with the stylus after the initial start up Follow the instructions on the display Today screen Following the introduction the Today screen appears Th...

Страница 27: ...nd Resume button Switching Pocket PC off and on during normal use Switching off with Suspend Resume button Briefly press the Suspend Resume button to switch off the Pocket PC The Pocket PC is switched to suspend mode i If you have specified a switch off time with the system settings your Pocket PC will automatically switch into the Suspend mode after this specified time There are two ways to switc...

Страница 28: ...e Pocket PC on and off to save the batteries Switching off Press the Suspend Resume button 1 for more than 1 second All programs are closed and the Pocket PC is completely switched off The Pocket PC does not use any more power You can store the Pocket PC for several weeks Switching on Press the Suspend Resume button 1 once 20 A26391 K165 Z120 1 19 Edition 3 ...

Страница 29: ...he installation of new programs it may be necessary to restart the Pocket PC with the soft reset Unsaved data is lost Shut down all programs before you restart the Pocket PC i Briefly press the stylus tip 1 into the soft reset opening 1 The warm boot is carried out A26391 K165 Z120 1 19 Edition 3 21 ...

Страница 30: ... off with the suspend resume button and soft reset has no effect you can reset your Pocket PC Unsaved data is lost Shut down all programs before you reset the Pocket PC i 1 2 Simultaneously press the Suspend Resume button 1 and the stylus tip 2 into the soft reset opening 22 A26391 K165 Z120 1 19 Edition 3 ...

Страница 31: ...can take a few minutes At the end an acoustic signal sounds Please follow the further instructions on the display When you reset your Pocket PC to the delivered state the battery switches off so that the RAM content is lost This means You loose all data documents additionally installed programs personal settings that you haven t saved elsewhere Back up your data regularly memory card FSC Backup i ...

Страница 32: ... touch the desired element with the stylus however allow the stylus to rest on the element for a moment The popup menu appears and you can select an element by touching it Using navigation key With the navigation key 1 you scroll within the menus up down to the left and right and activate menu entries by pressing the centre of the navigation key 1 24 A26391 K165 Z120 1 19 Edition 3 ...

Страница 33: ...al of eight different programmes or applications to the application buttons Making the display lighting lighter and darker You can adjust the display lighting to make it darker or brighter using a combination of keys Reduce the display brightness to save energy To make the display lighting brighter Press the Today application button and keep it pressed down Press the left arrow key on the navigati...

Страница 34: ...on card 1 2 3 Also press on the edge of the placeholder 1 so that the placeholder is pushed out of the slot somewhat Pull the placeholder out of the Pocket PC 2 Carefully push the expansion card 3 into the slot The expansion card can protrude by one to several millimetres depending on the type of expansion card Keep the placeholder for the expansion card in a safe place When you remove the expansi...

Страница 35: ...f the expansion card 1 so that the expansion card jumps out of the slot slightly Slide the expansion card out of the Pocket PC 2 Insert the placeholder 3 again into the slot if necessary The placeholder protrudes one to two millimetres A26391 K165 Z120 1 19 Edition 3 27 ...

Страница 36: ...B devices ask your dealer whether drivers must be installed The current consumption of the USB device may not exceed 100 mA at 5 V USB devices with a current consumption of more than 100 mA must be supplied with power via their own power supply 1 2 Connect the USB host cable 1 to the ActiveSync port on the Pocket PC Connect the USB device such as a MEMORYBIRD to the USB port 2 of the USB Host cabl...

Страница 37: ...for the navigation software A description of how to use the navigation software is provided in the instructions on the navigation software If the reception signal is weak you can connect an external GPS antenna The external GPS antenna improves performance in difficult reception conditions i The external GPS antenna is available as an accessory Charging the battery Your Pocket PC is equipped with ...

Страница 38: ...e two ways to do this You can use the ActiveSync cable You can use the adapter Connecting PSC11R 050 power adapter to Pocket PC with ActiveSync cable 3 2 1 Connect the ActiveSync cable 1 to the ActiveSync port on the Pocket PC Connect the power adapter cable 2 to the DC socket of the ActiveSync cable Connect the PSC11R 050 power adapter 3 to an electrical outlet The installed battery will now be c...

Страница 39: ...ort of the Pocket PC Connect the power adapter cable 2 to the adapter Connect the PSC11R 050 power adapter 3 to an electrical outlet The installed battery will now be charged The power on indicator flashes orange When the battery is fully charged the power on indicator lights continuously orange A26391 K165 Z120 1 19 Edition 3 31 ...

Страница 40: ...3 2 1 4 Connect the ActiveSync cable 1 to the ActiveSync port of the cradle Connect the power adapter cable 2 to the DC socket of the ActiveSync cable Connect the PSC11R 050 power adapter 3 to an electrical outlet Place the Pocket PC in the cradle 4 The installed battery will now be charged The power on indicator flashes orange When the battery is fully charged the power on indicator lights contin...

Страница 41: ...e charging process will take longer than it does using the power adapter Optimising battery operating time When you have completely charged the battery you can operate the Pocket PC for up to 12 hours without a power connection However it is not possible to exactly specify the maximum operating time as different applications use more or less energy In the system settings you can make settings that...

Страница 42: ...the respective data carrier regardless of whether it is the Pocket PC or a PC notebook You can synchronise your data between your Pocket PC and your PC notebook via the cradle using the ActiveSync cable or via infrared Bluetooth or wireless LAN You will find information on how you synchronise data using ActiveSync in the ActiveSync help file on your PC notebook If you have not yet installed the Ac...

Страница 43: ...C is now connected to your PC notebook The ActiveSync partnership between your Pocket PC and your PC notebook will be established Synchronising data with new PC notebook If you intend to synchronise data with a new PC Notebook then you must first install ActiveSync on the new PC notebook and then create a new ActiveSync partnership on this point see the corresponding explanations in the section In...

Страница 44: ...n slip surface In view of the multitude of different finishes used on furniture it is possible that the rubber feet of the Pocket PC will mark the surface they stand on The cradle and the PSC11R 050 power adapter should be at least 200 mm apart Keep other objects 100 mm away from the cradle and its PSC11R 050 power adapter to ensure adequate ventilation The Pocket PC and the cradle should not be s...

Страница 45: ...notebook The ActiveSync partnership between your Pocket PC and your PC notebook will be established If the battery charge level of your Pocket PC is low you should connect the PSC11R 050 power adapter see section Connecting PSC11R 050 power adapter You can continue to leave the cradle connected to the power adapter PSC11R 050 and the cradle connected to your PC Notebook with the result that you on...

Страница 46: ...Operating Pocket PC 38 A26391 K165 Z120 1 19 Edition 3 ...

Страница 47: ... software manufacturer and the ActiveSync help file that you can call at any time after installing ActiveSync on your notebook PC Energy management optimising General information on energy management The battery operating time is considerably dependent on the applications used Please consider that a particularly large amount of energy is required to play sound files or make sound recordings Theref...

Страница 48: ...spend Resume button to deactivate the Suspend mode i The Pocket PC returns to the point at which you interrupted your work Switching off display lighting Select the number of minutes after which the display lighting is to be switched off in the battery mode when the Pocket PC is not used under Start Settings System Backlight Reducing brightness Reduce the display brightness under Start Settings Sy...

Страница 49: ...r requirements Additional information on this subject is provided in the user manual Pocket LOOX Software Suite on the Microsoft Getting Started CD Password protection You can protect your Pocket PC from unauthorised access with a password This makes your data accessible only to persons who know the password Touch the Password symbol under Start Settings Personal Select the type of password you pr...

Страница 50: ...ain functions such as running programs However you can change these default settings and assign the buttons the functions of your choice Tap Start Select the Settings entry in the menu Touch the Buttons symbol on the Personal tab A list of the hardware buttons and the assigned programs or functions appears The four application buttons appear in the list twice This is because you can assign differe...

Страница 51: ...ta transfer with up to 115 kbits s For data transfer you must align the infrared interface of your Pocket PC with that of the partner device The devices must not be more than one metre apart The infrared interface of one device must be in the range of influence horizontally approx 30 and vertically approx 15 of the infrared interface of the other device The infrared interface is simultaneously a c...

Страница 52: ...ed at a distance of up to 10 m Only install a partner device within the recommended distance Observe the output power class of the partner device when doing so Details are contained in the operating manual of the partner device Use the Pocket PC with the Bluetooth at least 2 m away from other electrical or electronic systems If you must use the Pocket PC near a microwave cooker then maintain a dis...

Страница 53: ...ion you should make a backup before installing see section Synchronising data with ActiveSync The Pocket PC s time or date are not correct Touch the Clock symbol under Start Settings System Change the time or Connect your Pocket PC via ActiveSync to your PC Notebook Synchronise data between the Pocket PC and the PC notebook The time and date are also synchronised in the process The display of the ...

Страница 54: ...electrical outlet Then switch the Pocket PC on again The Pocket PC stops working If the Pocket PC stops working this may have the following reasons An application program has caused the fault Restart the Pocket PC see section Switching on and off with soft reset warm boot or If the restart does not function reset the Pocket PC to the delivered state see section Resetting the Pocket PC Cold start B...

Страница 55: ...favourable Change the installation position of the Pocket PC Your vehicle s windscreen is coated Use an external GPS antenna available as an accessory Contact with hotline help desk If you are unable to solve a certain problem please contact the hotline help desk Additional details are contained in the Safety and Warranty manuals Please have the following information ready when you call The model ...

Страница 56: ...Troubleshooting and tips 48 A26391 K165 Z120 1 19 Edition 3 ...

Страница 57: ...640 pixels 65 536 colours Card slots 1 x slot Secure Digital I O MultiMediaCard Ports interfaces Audio Microphone loudspeaker headphones 3 5 mm or remote control Data Consumer IrDA USB 1 1 Host Client serial RS232 supports DTR DTS Bluetooth 1 2 Class 2 Wireless LAN IEEE 802 11g GPS Sirf Star 3 depending on model Environmental conditions Environment class 3K2 2K2 DIN IEC 721 EN 60721 Housing class ...

Страница 58: ...operation Max 4 hours Operating time up to 12 hours up to 350 hours in stand by mode PSC11R 050 power adapter Primary Rated voltage 100 V to 240 V automatic Frequency 50 Hz to 60 Hz automatic Secondary Rated voltage 5 V 5 Max rated current 2 0 A 5 50 A26391 K165 Z120 1 19 Edition 3 ...

Страница 59: ...re keys 42 Configuring the Pocket PC 39 Connecting the Pocket PC with PC Notebook 35 Connections 11 CONNECTMOBILITY E2C button 12 Contacts button 12 Controls 11 D Dark display 45 Data technical 49 Data synchronisation 34 via cradle 37 Data transfer Bluetooth 44 infrared 43 Wireless LAN 43 Date not correct 45 Date Time incorrect 45 Delivered state 22 Display 11 cleaning 9 difficult to read 45 refle...

Страница 60: ...el 8 cleaning 9 connecting with other devices 43 does not start 46 does not work 46 networking 43 operating 11 switches itself off 45 switching off 19 switching on 18 19 transporting 8 Power saving possibilities 40 Power on indicator 11 13 Preparing for use first time 13 inserting battery 14 PSC11R 050 power adapter connecting 15 technical data 50 with ActiveSync cable on Pocket PC 30 32 with adap...

Страница 61: ...ocket PC 49 PSC11R 050 power adapter 50 Time not correct 45 Time not correct 45 Time daylight savings 45 Tips 45 Today button 12 Today screen 18 Transport 8 Travel Pocket PC 8 Troubleshooting 45 U Using navigation key 24 Using the application buttons 25 Using the cradle 36 Using the pen 24 V Volume minimal 47 W Warm boot 21 Wireless data transfer 43 44 Wireless indicator 13 Wireless LAN 43 WLAN 43...

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