Problem Solving
524
Pr
oblem
Solv
ing
15
Trouble during Scanning
This section describes how to resolve scan problems.
Note
z
The Scan features are not available for some models. An optional component is required. For more
information, contact our Customer Support Center.
Unable to Scan with the Machine
If you cannot scan with the machine, identify the symptom in the following table to
perform the remedy.
Symptom
Cause
Remedy
The document is
not correctly fed
from the
document feeder.
The document is too small.
Check the minimum size of document that
can be loaded on the document feeder.
Reference
z
Refer to "Scan" > "Scanning Procedure" in the User
Guide.
The document type is
unsuitable.
The document feeder does not feed irregular
sized documents, business cards,
transparencies, or thin documents. In
addition, the document feeder does not feed
documents with sticky tags, paper clips, or
adhesive tape.
Reference
z
Refer to "Scan" > "Scanning Procedure" in the User
Guide.
The document guides are set
in incorrect positions.
Adjust the document guides to the document.
Reference
z
Refer to "Scan" > "Scanning Procedure" in the User
Guide.
A piece of torn paper remains
in the document feeder.
Open the document feeder cover, and remove
the piece.
Reference
z
Refer to "Document Jams" (P.695).
Documents of mixed sizes are
loaded.
When loading documents of mixed sizes, be
sure to set [Mixed Size Originals] to [On].
Otherwise, a paper jam will occur.
Reference
z
Refer to "Scan" > "Layout Adjustment" in the User
Guide.
Содержание apeosport-iv C3370
Страница 14: ...14...
Страница 15: ...1 1Before Using the Machine...
Страница 47: ...2 2Paper and Other Media...
Страница 76: ...Paper and Other Media 76 Paper and Other Media 2...
Страница 77: ...3 3Maintenance...
Страница 127: ...4 4Machine Status...
Страница 154: ...Machine Status 154 Machine Status 4...
Страница 155: ...5 5Tools...
Страница 365: ...6 6CentreWare Internet Services Settings...
Страница 373: ...7 7Printer Environment Settings...
Страница 386: ...Printer Environment Settings 386 Printer Environment Settings 7...
Страница 387: ...8 8E mail Environment Settings...
Страница 397: ...9 9Scanner Environment Settings...
Страница 421: ...10 10Using IP Fax SIP...
Страница 430: ...Using IP Fax SIP 430 Using IP Fax SIP 10...
Страница 431: ...11 11Using the Internet Fax Service...
Страница 438: ...Using the Internet Fax Service 438 Using the Internet Fax Service 11...
Страница 439: ...12 12Using the Server Fax Service...
Страница 445: ...13 13Encryption and Digital Signature Settings...
Страница 465: ...14 14Authentication and Accounting Features...
Страница 486: ...Authentication and Accounting Features 486 Authentication and Accounting Features 14 11 Select Close...
Страница 494: ...Authentication and Accounting Features 494 Authentication and Accounting Features 14...
Страница 495: ...15 15Problem Solving...
Страница 710: ...Problem Solving 710 Problem Solving 15...
Страница 711: ...16 16Appendix...
Страница 782: ...Appendix 782 Appendix 16 15 Select Adjust The specified transfer output values will be applied 16 Select Close...