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Windows 98 Installation Guide
© Future Technology Devices International Ltd. 2005
6
Troubleshooting
6.1
Windows 98 cannot find drivers for my device
This error can occur if the VID and PID programmed into the device EEPROM do not match those
listed in the INF files for the driver. The VID and PID programmed into the device EEPROM may
be found by using the
USBView
utility from the
FTDI website
. These can then be checked against
the VID and PID entries in the driver INF files. If they do not match, that driver cannot be installed
for that device without either re-programming the device EEPROM or modifying the list of VID and
PID numbers in the INF files.
Please note that only your own company VID and PID or FTDI's VID (0x0403) and FTDI PID issued
for use by your company should be used in the EEPROM and INF/INI files.
