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until you feel it ‘seat’. Finally, tighten the locking nut to secure the tubing – this will prevent the tubing from
releasing.
Measure a length of blue tubing to go between the Storage Tank & the ‘Tank’ port.
Measure a length of black tubing to go between the Drain clamp & the ‘Drain’ Port.
Measure a length of white tubing to go between the Faucet & the ‘Faucet’ port.
NOTE: Tubing colour is not important, it is just to help identify each tubing when installed & to help with
troubleshooting. If you have used different coloured tubing, remember to notify technical support of the
change if you need help with the unit.
If the system was supplied with additional extras, please refer to back pages for more information.
System Start Up & Operation
I. Plumber Commissioning Steps
When you are confident that everything is installed correctly, do the following steps to start up the system
and commence flushing.
1. Open the faucet tap – This helps bleed air from the system when starting.
2. Close the Storage Tank – We want the system to fill full of water and force out air while ‘wetting’ the
filters.
3. Smoothly open the FWV allowing water to enter the system. It is common to hear and see
sputtering as the water makes its way through the system.
NOTE: Check for any leaks, if there are leaks shut off the water and fix them before continuing.
4. It will take a few minutes for water to start trickling from the faucet tap – the drain line however will
start to trickle after a few seconds which is normal.
5. When the first lot of water begins to come out the faucet, it will likely be cloudy and black – this is
normal and is just the carbon fines + small air particles in the water.
6. Once the faucet comes to a steady trickle of water (no longer sputtering) close the faucet tap. This
should trigger the systems automatic shut off within 1 minute (Water should stop flowing). If the
water does not shut off within 60 seconds, it could be due to an air lock in the shut off valve which is
common for new installs.
7. Open the tank valve so the tank can begin filling. The tank will take up to 2 hours to fill depending
on several factors.
II. Client to Complete Commissioning
Note for Plumbers: At this point, if you are confident that the system is functioning correctly and
there are no signs of leaks or any concerns, you can finish your portion of the installation at this
point – ensure that the client is aware of the following steps to conduct next. We suggest that you
(As the plumber) understand the remaining portion of the manual in case the client has further
questions or to help basic troubleshooting.
8. When the tank has had long enough to fill, open the faucet tap on the sink and allow all the stored
water to flush out the system. You should notice some discolouration/cloudiness which is normal.
Repeat this process at
least
2 times to clear the fines from the system.
The RO membrane has a small amount of food grade anti-bacterial preserve inside it which will be
flushed out during these flushes. Air bubbles are common to remain in the system for up to 2 weeks
but they will disappear quicker if the system is flushed more or used frequently.
9. The system is an alkaline unit which means minerals are dissolved into the water to balance the pH
and ‘alkalise’ the water. When the system is new the pH can be higher than normal (which is still
safe to drink) but you may notice a ‘bitter’ or ‘metallic’ taste in the water which is caused by the pH,
NOT
from any harmful chemicals or plastics. If you are not accustomed to drinking RO water or
Alkaline water, you may notice the water may taste ‘strange’ to your individual palate. This is due to
the pH level in the water and once your body adjusts, you will no longer have an issue with taste.
