3. If you screw the valve on and
the collar ‘bottom’s out’ on the tap,
you may need to add another
washer (to bulk up the space).
The unit is not producing any
water?
1. Water Supply is off or
disconnected.
2. Pre-Filter has a blockage
3. Insufficient Water Pressure
4. Blue Plug Still Installed
1. Turn on the water supply and
ensure there are no obstructions to
the water flow.
2. Disconnect the tube between
the membrane and pre-filter (like
the pre-flushing instructions) and
run water at full pressure to see if
water comes out of the filter. – If
the water does not come out (or is
very weak pressure) the filter may
need to be changed.
3. Reverse Osmosis required 50psi
(Minimum) to operate – 70psi+ is
ideal. If you have lower than 50psi
pressure this unit may not be
suitable for you. Low Pressure
Membranes are available for an
additional charge that will work
down to 20psi.
4. Remove the blue plug from the
drinking water line.
Water is coming out slowly
Reverse Osmosis
RO filtration is a slow process,
depending on the system you have
purchased, you will only get about
8 – 12L of water per hour.
I am getting much more waste
water than filtered water
1. Water Pressure
2. Water Quality
3. Blockage
1. Our units are designed to run at
approx. 1:1 – 1:1.5 waste water
ratio at 70 psi. If your pressure is
lower than 70 psi, the production
rate may decrease and cause
more drain water than filtered
water.
2. If your inlet water quality is poor
and contains higher salts and
hardness the filter may produce
lest water than the specified
amount.
3. If you have good pressure, and
average water quality it is possible
there is a small blockage
somewhere in the system. Try to
follow the water flow along the
system, disconnecting 1 tube at a
time to try and pinpoint where the
water is ‘stopping’
High pH Reading
1. Alkaline Filter
2. GAC Filter
3. Insufficient Testing
Equipment
1. Alkaline Filters are designed to
increase the pH of the water.
When the filter is new it will be high
but will soon settle to the
advertised levels after adequate
flushing.
2. If you have a post GAC filter
(Carbon), this will naturally
increase the pH of the water. pH is
the measure of Hydrogen in the
water and this hydrogen will vent
