1. Check whether the console cable is correctly connected.
2. Check whether the console cable is broken.
3. Check whether the console port of the switch is the same as the port of the terminal device.
4. Check whether the console port configuration of the terminal device is correct.
FS ensures our customers that if there are any damage or faulty items due to our workmanship, we
will offer a free return within 1 month from the day you receive your goods. This excludes any custom
made items or tailored solutions.
1. Check whether the receiving and delivering of fiber optical cable connects correctly.
2. Check whether the wavelengths of optical modules of the interconnection are the same.
3. Check whether the distance of the interconnection is within the distance marked by the optical
module.
4. Check whether the rates of the interconnection are the same or whether the mode of port rate
is configured correctly for ports which support different rates.
5. Check whether the optical fiber type meets the requirements.
The Optical Port Cannot Link up
No Characters/Distorted Characters are Displayed on the Screen of the
Terminal Device
Online Resources
Download
Help Center
Contact Us
https://www.fs.com/products_support.html
https://www.fs.com/service/fs_support.html
https://www.fs.com/contact_us.html
Product Warranty
Warranty: This product enjoys 4 years limited warranty against defect in materials or
workmanship. For more details about warranty, please check at
https://www.fs.com/policies/warranty.html
Return: If you want to return item(s), information on how to return can be found at
https://www.fs.com/policies/day_return_policy.html
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