The above warranty does not apply if the Product:
1. Has been modified and/or altered, or an addition made thereto, except by the
personnel outside the company's authorized representative or without the written
permission of the company.
2. Has been painted, rebranded or physically modified in any way;
3. Has been damaged due to errors or defects in cabling;
4. Has been subjected to misuse, abuse, negligence, abnormal physical,
electromagnetic or electrical stress, including lightning strikes, or accident;
5. Has been damaged or impaired as a result of using third party firmware;
6. Has not been received by the company within 30 days of issuance of the RMA.
In addition, the above warranty shall apply only if: the product has been properly
installed and used at all times in accordance, and in all material respects, with the
applicable Product documentation; all Ethernet cabling runs use CAT5 (or above),
and for outdoor installations, shielded Ethernet cabling is used, and for indoor
installations, indoor cabling requirements are followed.
Returns
No Products will be accepted for replacement or repair without obtaining a
Return Materials Authorization (RMA) number from the company during the
warranty period, and the Products being received at the company's facility freight
prepaid in accordance with the RMA process of the company. Products returned
without an RMA number will not be processed and will be returned freight collect
or subject to disposal.
Data Center & Cloud Computing Infrastructure Solution
The company warrants that the products (hereinafter referred to as “the
products") shall not be defective in materials and workmanship within one (1)
year from the date of delivery, in accordance with the products provided below
(hereinafter referred to as “products") under normal use and operation. In
accordance with the foregoing guarantee, the sole obligation and responsibility
of the company is to repair or replace any product that does not conform to the
guarantee contents in the above warranty period according to its judgment. This
warranty does not include the removal and reinstallation of any product. The
warranty period of the product after repair or replacement shall not exceed its
initial warranty period.
Limited Warranty
Warranty Conditions
