Using the Call History application
1. Press the
key to access the Call History application.
2. Scroll through the lists by using the
navigation keys. To view additional entry
details, press the
Right
navigation key when the entry is highlighted.
3. Press the
Select
button or
Dial
softkey to place a call to the respective entry
or
Press the
Add Contact
softkey to copy the entry to your Contacts application
or
Press the
Delete
softkey to delete the entry from your Call History.
Voicemail
When voicemail functionality is enabled, the MWI LED on the Mitel MiVoice 6920
flashes red and the
(Voicemail) icon displays on the status bar indicating
that voicemail messages are available. You can access your voicemail service by
pressing the
Voicemail
key
Visual voicemail
Visual voicemail enables access to voicemail system and displays a count of all,
new and recorded voicemail messages.
All, New, and
Recorded
Voicemails
Dial Softkey
Send Voicemail
Play a Voicemail
Urgent Voicemail
to a Number
Delete Entry
Softkey
Note:
Voicemail and visual voicemail functionality must be configured by your System
Administrator.
Enabling visual voicemail
1. Press the
(
Settings
) key on the phone to access the
Settings
menu.
2. Navigate to
Voicemail
using the left navigation key and then press the
Select
softkey
3. Press the
Select
softkey to select the
key opens Voicemail App
checkbox.
4. Press the
Save softkey
.
Note:
For security reasons, the password can be enabled only from the user
login screen.
Note:
For additional visual voicemail functions, refer to the
Mitel MiVoice 6920 IP Phone
User Guide
.
Advanced call handling
The Mitel MiVoice 6920 IP Phone provides a method for transferring calls
through the
Transfer
softkey.
Transferring a call
1. Ensure you are on active call with the party you wish to transfer.
2. Press the
Transfer
softkey.
Call History
Filters
Dial Softkey
Copy to
Contacts
Call Type Indicator
Missed Call
Received Call
Outgoing Call
Entry Details
(Name/Number,
Time, Date)
Delete Entry
Softkey
Scrollbar
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Call History
The Call History application displays a list of your missed, outgoing and
received calls. You can view, delete and dial out to call history entries as well as
copy entries to your Contacts application.
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