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PAGE NO
Troubleshooting
0ROBLEM
0OSSIBLE #AUSE
0REVENTION#URE
0ILOT WONT LIGHT
Igniter fails
,IGHT THE HEATER MANUALLY WITH A MATCH PER THE h,IGHTING
)NSTRUCTIONSv )F HEATER LIGHTS WITH A MATCH REPLACE IGNITER
Pilot or orifice
#LEAN THE PILOT ASSEMBLY $OWNLOAD AND FOLLOW THE CORRECT
CLEANING INSTRUCTIONS FROM WWWBLUERHINOCOM
,0 GAS TANK VALVE IS CLOSED
Make sure regulator is securely attached to the LP gas tank,
TURN ,0 GAS TANK VALVE TO h/0%.v
Air in gas line
/PEN GAS LINE AND BLEED IT PRESSING CONTROL KNOB IN FOR NOT
more than 1 - 2 minutes or until you smell gas
4URN CONTROL KNOB TO h/&&v
7AIT AT LEAST MINUTES FOR GAS TO DISSIPATE
,OW GAS PRESSURE WITH TANK VALVE FULLY h/0%.v
4URN ,0 GAS TANK VALVE h#,/3%$v AND REPLACE ,0 GAS TANK
0ILOT WONT STAY LIT
2ESIDENTIAL#OMMERICAL (EATERS /NLY
Note: Heater operates at reduced efficiency below
40ºF (5ºC).
Dirt built up around pilot
#LEAN THE PILOT ASSEMBLY $OWNLOAD AND FOLLOW THE CORRECT
CLEANING INSTRUCTIONS FROM WWWBLUERHINOCOM
#ONNECTION BETWEEN GAS VALVE AND PILOT ASSEMBLY IS LOOSE
Tighten connection and perform leak check
Air in gas line
/PEN GAS LINE AND BLEED IT PRESSING CONTROL KNOB IN FOR NOT
more than 1 - 2 minutes or until you smell gas
Thermocouple is not operating correctly
#LEAN THE HEATER $OWNLOAD AND FOLLOW THE CORRECT CLEANING
INSTRUCTIONS FROM WWWBLUERHINOCOM
"URNER WONT LIGHT
Note: Heater operates at reduced efficiency below
40ºF (5ºC).
#ONTROL KNOB IS NOT IN h/.v POSITION
2EVIEW h,IGHTING )NSTRUCTIONSv AND TRY AGAIN
,0 GAS PRESSURE IS LOW
4URN ,0 GAS TANK VALVE h#,/3%$v AND REPLACE ,0 GAS TANK
Blockage in orifice
#LEAR BLOCKAGE $OWNLOAD AND FOLLOW THE CORRECT CLEANING
INSTRUCTIONS FROM WWWBLUERHINOCOM
#ONNECTION BETWEEN GAS VALVE AND BURNER ASSEMBLY IS LOOSE
Tighten connection and perform leak check
Air in gas line
/PEN GAS LINE AND BLEED IT PRESSING CONTROL KNOB IN FOR NOT
more than 1 - 2 minutes or until you smell gas
"URNER WONT STAY LIT
#ONNECTION BETWEEN GAS VALVE AND BURNER ASSEMBLY IS LOOSE
Tighten connection and perform leak check
Thermocouple is not operating correctly
#LEAN HEATER IF STILL NOT WORKING OBTAIN A NEW THERMOCOUPLE
from the manufacturer
"URNER mAME IS LOW
Note: Heater operates at reduced efficiency below
40ºF (5ºC).
,0 GAS PRESSURE IS LOW
4URN ,0 GAS TANK VALVE h#,/3%$v AND REPLACE ,0 GAS TANK
/UTDOOR TEMPERATURE IS LESS THAN & AND TANK IS LESS THAN
FULL
Use a full LP gas tank
Supply hose is bent or kinked
3TRAIGHTEN HOSE IF CRACKED OBTAIN A NEW HOSE FROM THE
manufacturer
%MITTER GLOWS UNEVEN
Note: Bottom 1” of emitter normally does NOT
glow.
,0 GAS PRESSURE IS LOW
4URN ,0 GAS TANK VALVE h#,/3%$v AND REPLACE ,0 GAS TANK
"ASE IS NOT ON A LEVEL SURFACE
0LACE HEATER ON A LEVEL SURFACE
Blockage in burner
#LEAN THE BURNER $OWNLOAD AND FOLLOW THE CORRECT CLEANING
INSTRUCTIONS FROM WWWBLUERHINOCOM
4HICK BLACK SMOKE
Blockage in burner
2EMOVE BLOCKAGE AND CLEAN BURNER INSIDE AND OUTSIDE
$OWNLOAD AND FOLLOW THE CORRECT CLEANING INSTRUCTIONS FROM
WWWBLUERHINOCOM
&OR MORE ASSISTANCE PLEASE VISIT US ONLINE AT WWWBLUERHINOCOM OR CALL FOR IMMEDIATE ASSISTANCE
