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The warranty in the general terms of business applies to the FRONIUS IG DatCom
components. During this period, FRONIUS guarantees that your DatCom components
will work correctly. If there is a defect for which FRONIUS is responsible, then FRONIUS
will repair the defect at the factory free of charge within the warranty period.
If you need to claim under the warranty, please contact your FRONIUS dealer.
Warranty claims will not be accepted as a result of:
-
using your DatCom components for other than the intended purpose
-
incorrect installation or installation not in compliance with the applicable standards,
particularly by unlicensed electrical fitters
-
incorrect operation
-
unauthorised changes to the DatCom components
-
damage by foreign objects or acts of God (force majeure)
Warranty claims will be repaired either by Fronius directly or locally by Fronius trained
service partners. For return transportation, devices must be packed in their original or
equivalent packaging.
These services will be charged to the dealer or his fitter, as will the reinstallation of the
repaired device.
The warranty only covers the DatCom components. The other components of your
photovoltaic system and the supplied rechargeable batteries are not covered by the
warranty.
Purchase date on the invoice, date on which the device was handed over / commissio-
ned and report from the electricity supply company.
24 months from the date of installation.
Warranty and Liability
Warranty Provisi-
ons and Liability
Scope of Warran-
ty
Warranty Period
Proof of warranty
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