OCCURRENCE
SOLUTION
Wall plug disconnected. Push plug firmly into wall outlet.
Plug Current Device Tripped. Press the RESET button.
House fuse blown or circuit breaker tripped. Replace fuse with time delay type or reset circuit breaker.
Control is OFF. Turn Control ON and set to desired setting.
Air conditioner will not operate.
Air conditioner cooling, but room
is too warm - NO ice forming on
cooling coil behind decorative
front.
Dirty air filter - air restricted. Clean air filter. Refer to Care and Cleaning section.
Temperature is set too high. Set temperature to a lower setting.
Air directional louvers positioned improperly. Position louvers for better air distribution.
Front of unit is blocked by drapes, blinds, furniture, etc. - restricts air distribution. Clear blockage in
front of unit.
Doors, windows, registers, etc. open - cool air escapes. Close doors, windows, registers, etc.
Unit recently turned on in hot room. Allow additional time to remove “stored heat” from walls, ceiling,
floor and furniture.
Air conditioner turns on and off
rapidly.
Dirty air filter - air restricted. Clean air filter.
Outside temperature extremely hot. Set FAN speed to a faster setting to bring air through cooling coils
more frequently.
Air conditioner cooling, but room
is too warm - ice forming
on cooling coil behind decorative
front
Outdoor temperature below 60 F (16 C). To defrost the coil, set FAN ONLY mode.
O
O
Air filter may be dirty. Clean filter. Refer to Care and Cleaning section. To defrost, set to FAN ONLY
mode.
Temperature is set too low for night-time cooling. To defrost the coil, set to FAN ONLY mode. Then,
set temperature to a higher setting.
Room temperature below 60°F (16°C). Cooling may not occur until room temperature rises above
60°F (16°C).
Temperature sensing element touching cold coil, located behind air filter. Straighten away from coil.
Air from unit does not feel cold
enough.
Compressor shut-off by changing modes. Wait approximately 3 minutes and listen for compressor to
restart when set in the COOL mode.
Reset to a lower temperature.
Noise when unit is cooling.
Air movement sound. This is normal. If too loud, set to lower FAN setting.
Water dripping INSIDE when
unit is cooling.
Improper installation. Tilt air conditioner slightly to the outside to allow water drainage. Refer to
installation instructions or check with installer.
Water dripping OUTSIDE when
unit is cooling.
Unit removing large quantity of moisture from humid room. This is normal during excessively humid
days.
Window vibration - poor installation. Refer to installation instructions or check with installer.
Before calling for service, review this list. It may save you time and expense. This list includes common occurrences that are not
the result of defective workmanship or materials in this appliance.
Remote Sensing Deactivating
Prematurely (some models).
Remote control not located within range. Place remote control within 20 feet & 120° radius of the
front of the unit.
Room too cold.
Set temperature too low. lncrease set temperature.
Remote control signal obstructed. Remove obstruction.
Remote Sensing activated (on some models) and remote control located in Hot Spot - Relocate remote
control or deactivate remote sensing.
Trouble connecting the smart
appliance to your wifi network or
experiencing an issue with the app.
Please visit Frigidaire.com and select the Owner Support section to view Frequently Asked Questions.
Before You Call
If These Solutions Fail, Call 1-800-944-9044(US)/1-800-265-8352(Canada)
For Frigidaire Service.
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