18
BEFORE YOU CALL
PROBLEM
CAUSE
CORRECTION
“E7”, “E8”, “E9”
is displayed
on control.
• The control has regis-
tered an error code.
• For toll-free telephone support in the U.S.
and Canada: 1-800-374-4432
“Sb” is displayed
on control.
• The control is in
Sabbath Mode.
• Pressing the CONTROL LOCK and TEMP
MODE keys to exit Sabbath Mode.
SOUND AND NOISE
Louder sound
levels whenever
appliance is on.
• Appliance operates at
higher pressures during
the start of the ON cycle.
• This is normal. Sound will level off or dis-
appear as appliance continues to run.
Popping or crack-
ing sound when
compressor
comes on.
Bubbling or gur-
gling sound.
• Metal parts undergo ex-
pansion and contraction,
as in hot water pipes.
• Refrigerant (used to cool
refrigerator) is circulating
throughout the system.
• This is normal. Sound will level off or dis-
appear as appliance continues to run.
• This is normal.
Vibrating or
rattling noise.
• Appliance is not level. It
rocks on the floor when
it is moved slightly.
• Floor is uneven or weak.
• Appliance is touching
the wall.
• Level the appliance. Refer to
“Leveling” section.
•
Ensure floor can adequately support the
appliance. Level the appliance by putting
wood or metal shims under part of the
appliance.
• Re-level appliance or move appliance
slightly. Refer to “Leveling” in the
IN
-
STALLATION
section.
WATER / MOISTURE / FROST INSIDE
APPLIANCE
Moisture forms
on inside appli-
ance walls.
• Weather is hot and humid,
which increases internal
rate of frost buildup.
• Door is slightly open.
• Door is kept open too long.
• This is normal.
• See “
DOOR PROBLEMS”
.
• Open the door less often.
ODOR IN APPLIANCE
Odors in
appliance.
• Interior needs to be
cleaned.
• Foods with strong odors
are in the appliance.
• Clean interior with sponge, warm water,
and baking soda. Replace air filter.
• Cover the food tightly.
DOOR PROBLEMS
Door will
not close.
• Appliance is not level. It
rocks on the floor when
it is moved slightly.
• Floor is uneven or weak.
• This condition can force the cabinet out
of square and misalign the door. Refer to
“Leveling” section.
•
Ensure floor can adequately support appli
-
ance. Level the appliance by putting wood
or metal shims under part of the appliance.
LIGHTING PROBLEMS
Light bulb is
not on.
• The light bulb is burned
out.
• No electric current is
reaching the appliance.
• Control is in Sabbath
mode (Sb is displayed on
control).
• Follow directions under
INTERIOR
LIGHTING
section.
• See “
Appliance does not run
”.
• Depress TEMP MODE key and CONTROL
LOCK key for 3 seconds.