13
GB
Troubleshooting
Problem
Cause
Solution
Excessive
vibration.
The appliance
is not fixed
properly on the
brackets.
Take down
the appliance
and check it is
properly fixed.
The fan blade
is damaged.
Switch off the
appliance.
Repair to be
carried out by
qualified service
personnel only.
The fan motor
is not fixed
tightly.
Light on, but
fan does not
work.
The fan blade
is jammed.
The motor is
damaged.
Both light and
fan do not
work.
Light bulb
broken.
Replace with
a bulb with
correct rating.
Problem with
electrical
connection
Check the
electrical
connection with
an electrician.
Suction
performance
is not good.
Distance
between the
appliance and
the cooking
place too
large.
Readjust the
distance (page
7, fig.
and
table below)
Metallic anti-
grease filter is
dirty.
Clean
filters (see
Cleaning and
maintenance).
Environmental protection
Waste electrical products should not be
disposed of with household waste. Please
recycle where facilities exist. Check
with your Local Authority or retailer for
recycling advice.
Warranty information
Your appliance is covered by a one year limited
warranty. For one year from your original date of
purchase, Electrolux will pay all costs for repairing
or replacing any parts of this appliance that prove
to be defective in materials or workmanship when
such appliance is installed, used and maintained in
accordance with the provided instructions.
Exclusions
This warranty does not cover the following:
1. Products with original serial numbers that have
been removed, altered or cannot be readily
determined.
2. Product that has been transferred from its original
owner to another party or removed outside the
USA or Canada.
3. Rust on the interior or exterior of the unit.
4. Products purchased “as-is” are not covered by
this warranty.
5. Food loss due to any refrigerator or freezer
failures.
6. Products used in a commercial setting.
7. Service calls which do not involve malfunction
or defects in materials or workmanship, or for
appliances not in ordinary household use or
used other than in accordance with the provided
instructions.
8. Service calls to correct the installation of your
appliance or to instruct you how to use your
appliance.
9. Expenses for making the appliance accessible
for servicing, such as removal of trim, cupboards,
shelves, etc., which are not a part of the appliance
when it is shipped from the factory.
10. Service calls to repair or replace appliance light
bulbs, air filters, water filters, other consumables,
or knobs, handles, or other cosmetic parts.
11. Surcharges including, but not limited to, any
after hour, weekend, or holiday service calls,
tolls, ferry trip charges, or mileage expense for
service calls to remote areas, including the state
of Alaska.
12. Damages to the finish of appliance or home
incurred during installation, including but not
limited to floors, cabinets, walls, etc.
13. Damages caused by: services performed by
unauthorized service companies; use of parts
other than genuine Electrolux parts or parts
obtained from persons other than authorized
service companies; or external causes such
as abuse, misuse, inadequate power supply,
accidents, fires, or acts of God.
DISCLAIMER OF IMPLIED WARRANTIES;
LIMITATION OF REMEDIES
CUSTOMER’S SOLE AND EXCLUSIVE REMEDY
UNDER THIS LIMITED WARRANTY SHALL BE
PRODUCT REPAIR OR REPLACEMENT AS
PROVIDED HEREIN. CLAIMS BASED ON IMPLIED
WARRANTIES,
INCLUDING
WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR
OR THE SHORTEST PERIOD ALLOWED BY LAW,
BUT NOT LESS THAN ONE YEAR. ELECTROLUX
SHALL NOT BE LIABLE FOR CONSEQUENTIAL
OR INCIDENTAL DAMAGES SUCH AS PROPERTY
DAMAGE AND INCIDENTAL EXPENSES RESULTING
FROM ANY BREACH OF THIS WRITTEN LIMITED
WARRANTY OR ANY IMPLIED WARRANTY. SOME
STATES AND PROVINCES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, OR LIMITATIONS
ON THE DURATION OF IMPLIED WARRANTIES, SO
THESE LIMITATIONS OR EXCLUSIONS MAY NOT
APPLY TO YOU. THIS WRITTEN WARRANTY GIVES
YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO
HAVE OTHER RIGHTS THAT VARY FROM STATE
TO STATE.
If You Need Service
Keep your receipt, delivery slip, or some other
appropriate payment record to establish the warranty
period should service be required. If service is
performed, it is in your best interest to obtain and
keep all receipts. Service under this warranty must be
obtained by contacting Electrolux at the addresses or
phone numbers below.
This warranty only applies in the USA and Canada. In
the USA, your appliance is warranted by Electrolux
Major Appliances North America, a division of Electrolux
Home Products, Inc. In Canada, your appliance is
warranted by Electrolux Canada Corp.
Electrolux authorizes no person to change or add to any
obligations under this warranty. Obligations for service
and parts under this warranty must be performed by
Electrolux or an authorized service company. Product
features or specifications as described or illustrated
are subject to change without notice.
Troubleshooting
Warranty information
USA
1.800.944.9044
Electrolux Major Appliances
North America
10200 David Taylor Drive
Charlotte, NC 28262
Canada
1.800.265.8352
Electrolux Canada Corp.
5855 Terry Fox Way
Mississauga, Ontario, Canada
L5V 3E4
00-Elux FHWC3055LSA-Range-Hood-Book-01.indb 13
12/8/10 12:46 PM
