26
BEFORE YOU CALL
CONCERN
CAUSE
SOLUTION
AUTOMATIC ICE MAKER (Continued)
Ice cubes
are freezing
together.
• Ice cubes are not being
used frequently enough
or interruption of power
for prolonged time.
• Ice cubes are small or
hollow (shells of ice
with water inside). The
hollow cubes break open
in the bin and leak their
water onto existing ice,
which causes it to freeze
together.
• Remove ice container and discard ice. The
ice maker will produce fresh supply. Ice
should be used at least twice weekly to
keep the cubes separated.
• This generally occurs when the ice maker
does not get enough water. This is usually
the result of a clogged water filter or
restricted water supply. Replace the water
filter and if the condition still occurs check
for a Saddle Valve, water valve not turned
on all the way or kinked water supply line.
DISPENSER (Ice & Water)
Dispenser will
not dispense
ice.
• Dispenser lock out is
engaged. (Does not apply
to Frigidaire Professional.)
• There is no ice in the bin
to be dispensed.
• The refrigerator doors are
not completely closed.
• Dispenser paddle has
been pressed too long
and the dispenser motor
has overheated.
• Press and hold control lock for three
seconds.
• See the “Ice maker is not making any ice”
section above.
• Be sure the refrigerator doors are
completely closed.
• The motor overload protector will reset in
about three minutes and then ice can be
dispensed.
Ice dispenser is
jammed.
• Ice has melted and
frozen around auger
due to infrequent use,
temperature fluctuations,
and/or power outages.
• Ice cubes are jammed
between ice maker and
back of ice container.
• Remove ice container, thaw, and empty the
contents. Clean container, wipe dry, and
replace in proper position. When new ice is
made, dispenser should operate.
• Remove ice cubes that are jamming the
dispenser.
Dispenser will
not dispense
water.
• Dispenser lock out is
engaged. (Does not apply
to Frigidaire Professional.)
•
Water filter not seated
properly.
•
Water filter is clogged.
• Household water line
valve is not open.
• Press and hold control lock for three
seconds.
•
Remove and reinstall the water filter.
Be sure to press inward as you rotate it
clockwise to lock it in place.
•
Replace filter cartridge. Be sure to press
inward as you rotate it clockwise to lock it
in place.
• Open household water line valve. See
CONCERN column AUTOMATIC ICE MAKER.
Water has an
odd taste and/
or odor.
• Water has not been
dispensed for an
extended period of time.
• Unit not properly
connected to cold water
line.
• Draw and discard 10-12 glasses of water to
freshen the supply.
• Connect unit to cold water line that
supplies water to the kitchen faucet.
