30
BEFORE YOU CALL
Visit our web site at
www.frigidaire.com
1-800-944-9044 (United States)
1-800-265-8352 (Canada)
CONCERN
POTENTIAL CAUSE
COMMON SOLUTION
AUTOMATIC ICE MAKER
Ice maker is not
making any ice.
•
Ice maker power switch
is Off.
•
Ice maker has small
cube caught in
mechanism.
•
Saddle valve on cold
water pipe is clogged
or restricted by foreign
material.
•
Turn power switch to On (“I”) position.
•
Remove small cube from ice maker. The ice
and water filter cartridge may be clogged.
Replace filter cartridge.
•
Turn off household water line valve. Remove
valve. Ensure that valve is not a self-piercing
saddle valve. Clean valve. Replace valve if
necessary.
Ice maker is not
making enough
ice.
•
Ice maker is producing
less ice than you expect.
•
Check to see if water
dispenser is dispensing
slower than normal.
•
Freezer control is set
too warm (freezer ice
maker).
•
The ice maker produces approximately four
pounds of ice every 24 hours depending on
usage conditions.
• If it is, replace the ice and water filter
cartridge.
•
Set freezer control to colder setting to
improve performance of the ice maker
(freezer ice maker). Allow 24 hours for
temperature to stabilize.
Ice maker will
not stop making
ice.
•
Ice maker wire signal arm
is being held down by
some item in the freezer.
•
Move item and release wire signal arm.
Remove any ice cubes that are frozen
together over the wire signal arm.
Ice cubes
are freezing
together.
•
Ice cubes are not being
used frequently enough.
•
Ice cubes are hollow
(partially frozen cubes
with water inside).
•
Freezer control is set too
warm.
•
Remove ice container and discard ice from
container. Ice maker will produce fresh supply.
• The ice and water filter cartridge may be
clogged. Replace filter cartridge.
•
Set freezer control to colder setting. Allow
24 hours for temperature to stabilize.
OPENING/CLOSING OF DOORS/DRAWERS
Door(s) will not
close.
•
Door was closed too
hard, causing other
door to open slightly.
•
Refrigerator is not level.
It rocks on the floor
when moved slightly.
•
Refrigerator is touching
a wall or cabinet.
•
Close both doors gently.
• Ensure floor is level and solid, and can
adequately support the refrigerator. Contact a
carpenter to correct a sagging or sloping floor.
• Ensure floor is level and solid, and can
adequately support the refrigerator.
Contact a carpenter to correct a sagging or
sloping floor.
Drawers are
difficult to
move.
•
Food is touching shelf
on top of drawer.
•
Track that drawers slide
on is dirty.
•
Remove top layer of items in drawer.
•
Ensure drawer is properly installed on track.
•
Clean drawer, rollers, and track. See Care
& Cleaning.