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My range is brand new — why doesn’t my cooktop work? 

Your installer may have left the lever for the gas supply off while working to set up your range. Check out the 

installation instructions for how to turn the lever back on.

Why does my range make noises when I’m cooking? 

Temp changes during preheat and cool-down can make parts of the range expand and contract. The controls 

click as they work to create even cooking temps in the oven and on the cooktop zones. Different fans run to 

heat up the oven or cool down different parts of range, even when it’s off. These sounds are normal.

This oven doesn’t work like my old one. What’s wrong? 

We know adjustment isn’t always easy. As you get used to a new range, you may need to test and adjust 

cooking times and temperatures for recipes. Consult your Use & Care Guide for bakeware and cooking 

recommendations, and to see detailed instructions on how to adjust temperature. or call us if you need help!

Why does my oven smoke when I use the broil setting? 

Broiling is direct heat cooking and will produce some smoke. If smoke is excessive, place food further away from 

the element. Broil with the oven door closed, and watch food to prevent burning. 
Do you need a broiler pan, bakeware, or some smart new utensils to freshen up your cooking? We’ve got you 

covered — visit us at Frigidaire.com and check out our kitchen accessories.

Where can I get a propane conversion kit for my new gas range? 

You can get one at Frigidaire.com. Don’t forget to have it installed by a qualified professional!

FAQs

here

FOR YOU

WE ARE

Want help?

Have a question?

Need service?

owner support

Frigidaire.com  1 (800) 374-4432

Frigidaire.ca  1 (800) 265-8352

Take the first step to becoming a part of the Frigidaire family by registering your new range.

Look for the Photoregister

SM

 icon on your registration card.

LET’S MAKE IT OFFICIAL!

PHOTOREGISTER

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QUICK CARE

A little love goes a long way

 

Quick ongoing care keeps your range working great for years to come! Clean 

with warm water and mild soap, or try our line of Frigidaire ReadyClean™ 

cleaners, available on our website.
Keeping your cooktop burners clean is the best way to get a complete, even, 

and perfect flame for cooking. Refer to your Use & Care Guide for detailed 

instructions on how to clean the burners.

Find more troubleshooting tips in the back of your Use & Care Guide and

 

Frigidaire.com.

GAS BASICS

Choose your cookware

Cookware should have flat bottoms that make 

direct contact with the entire surface burner grate. 

Find the best burner to use

Small burners are best used for low heat or small 

amounts of food in small pans. Standard burners 

are great for most cooking needs. Use the largest 

burner when heating up large pots of liquid or 

food. 

Set the right flame size

Set the flame size appropriately for the pan. 

Be careful to not allow flames to extend beyond 

the outer edge of the pan

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