11
TROUBLESHOOTING GUIDE
Water leakage
The drain plug is not in place.
The seal has reached service life.
Pipe joints in the appliance may
loose.
Put the drain plug in place.
Verify by a qualified
technician.
Verify by a qualified
technician.
Ambient temperature or water
temperature in inner tank is too
high.
Refrigerant liquid leakage.
Refrigeration system malfunctions.
Cover motor is broken.
The pipe in the cooling system is
blocked.
Please run the ice maker
below 90 Fahrenheit degree
ambient and pour colder
water into tank.
PROBLEM
POSSIBLE CAUSES
SOLUTION
“Add Water”
indicator lights up
Lack of Water.
Internal water tank baffle is not
installed in place.
Water pump failure.
Power and ICE
icon flashing
Making Ice too
slowly
Stop the ice maker, fill
water, and press “ICE/
CLEAN” button again
to restart the unit.
Remove the probable
obstacle inside or clean
the inside wall of the ice
storage.
Press the ICE button to
power off the unit, then
press the ICE button again
to restart ice making
program, if this problem
show up again, verify by a
qualified technician.
Hot Air outlet must be
guaranteed to have more
than 15 CM of ventilation.
Press “ICE” button for 5
seconds, it will work for
80 minutes.
Suggest you to obtain the
ice-cube.
Reinstall the internal
water tank baffle in place.
Verify by a qualified
technician.
Verify by a qualified
technician.
Water temperature
requirement between
44.6°F -89.6°F.
There are too much ice cubes.
(No ice cube inside).
Hot Air outlet has been blocked
by something.
The water temperature in inner
tank is too high.
“Ice-Full” indicator
lights up
