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BEFORE YOU CALL
Let us help you troubleshoot your concern! This section will help you with common issues. If you need us,
visit our website, chat with an agent, or call us. We may be able to help you avoid a service visit. If you do
need service, we can get that started for you!
Problem
Cause / Solution
Entire appliance does not
operate
Appliance not connected. Make sure power cord is plugged properly into
outlet. Check your fuse box or breaker box to make sure the circuit is active.
Electrical power outage. Check house lights to be sure. Call your local elec-
tric company for service outage information.
Oven Problems
Problem
Cause / Solution
Poor baking results.
Many factors aff ect baking results. Use proper oven rack position. Center
food in the oven and space pans to allow air to circulate. Preheat the oven
to the set temperature before placing food in the oven. Try adjusting the
recipe's recommended temperature or baking time. See “Oven Temperature
Calibration” on page 18 if you feel the oven is too hot or too cool.
Flames inside oven or
smoking from oven vent.
Excessive spills in oven. Grease or food spilled onto the oven bottom or
oven cavity. Wipe up excessive spills before starting the oven. If fl ames or
excessive smoke are present when using broil, see “Setting Broil” on page
34.
Oven smokes excessively
when broiling.
Incorrect setting. Follow the “Setting Broil” on page 34.
Meat too close to the broil element or burner. Reposition the broil pan to
provide proper clearance between the meat and broil element or burner.
Remove excess fat from meat. Cut remaining fatty edges to prevent curling,
but do not cut into lean.
Grease build up on oven surfaces. Regular cleaning is necessary when broil-
ing frequently. Grease or food splatters will cause excessive smoking.
Convection fan does not
rotate.
Oven door is open. The convection fan will turn off if the oven door is
opened when convection is active. Close the oven door.
1-800-265-8352 (Canada)
Frigidaire.ca
1-800-374-4432 (United States)
Frigidaire.com