43
imPortant
before you call for service, review this list. It may save you time and expense. The list includes common
occurrences that are not the result of defective workmanship or materials in this appliance.
occurrence
POSSIbLE CAUSE/SOLUTION
Oven Control beeps
and displays an “F”
error code
Electronic control has detected a fault condition. Push
cancel pad
to clear the display and stop the
display from beeping. Reprogram the oven. If a fault reoccurs, record the fault number, push the
cancel
pad
and contact an authorized servicer.
Faulty installation
Place oven rack in center of oven. Place a level on the oven rack. Contact installing agent if rack and
cabinet cutout flooring are not level.
Kitchen cabinet misalignment may make oven appear to be not level. Be sure cabinets are square and
level. Contact cabinet maker to correct problem.
Entire Oven Does Not
operate
When the oven is first plugged in, or when the power supply to the oven has been interrupted, the
display will flash. The oven cannot be programmed until the clock is set.
Be sure electrical cord is securely connected into the electrical junction box.
Cord/plug is not installed and/or connected. Cord is not supplied with oven. Contact your dealer, installing
agent or authorized servicer.
Service wiring not complete. Contact your dealer, installing agent or authorized servicer.
Power outage. Check house lights to be sure. Call your local electric company.
Short in cord/plug. Replace cord/plug.
Controls are not set properly. See instructions to set the controls.
House fuse has blown or circuit breaker has tripped immediately following installation.
House fuse may not be fully engaged. Check fuse and screw or engage circuit breaker securely.
Oven Light Does Not
Work
Burned-out or loose bulb. Follow the instructions under Oven Light to replace or tighten the bulb.
self-cleaning cycle
does not Work
Make sure the oven door is closed.
Controls not set properly. Follow instructions under “Using the Self-Clean Feature”.
Oven Smokes
Excessively During
Broiling
Meat too close to the broiler element. Reposition the rack to provide more clearance between the meat
and the broiler. Preheat broil element for quick searing operation.
Meat not properly prepared. Remove excess fat from meat. Cut remaining fatty edges to prevent curling,
but do not cut into the lean.
Grid on broiler pan wrong side-up. Grease does not drain into broiler pan. Always place the grid on the
broiler pan with the ribs up and the slots down to allow grease to drip into the pan.
Broiler pan used without grid or grid cover with aluminum foil.
do not
use the broiler pan without the
grid or cover the grid with aluminum foil.
Oven needs to be cleaned. Grease has built up on oven surfaces. Regular cleaning is necessary when
broiling frequently. Grease or food spatters cause excessive smoking.
soil not completely
Removed After Self-
cleaning cycle is
completed
Failure to clean bottom, from top of oven, frame of oven or door area outside oven seal. These areas
are not in the self-cleaning area, but get hot enough to burn on residue. Clean these areas before the
self-cleaning cycle is started. Burned on residue can be cleaned with a stiff nylon brush and water or a
nylon scrubber. Be careful not to damage the oven gasket.
Excessive spillovers in oven. Set the self-clean cycle for longer cleaning time.
Poor Baking results
Many factors affect baking results. See Baking for hints, causes and corrections. See Adjusting Oven
Temperature.
Flames Inside Oven or
smoke from vent
Excessive spillovers in oven. This is normal, especially for high oven temperatures, pie spillovers or for
large amounts of grease on bottom of oven. Wipe up excessive spillovers.
cooling Fan noisy
At high temperature in the oven, the hi speed cooling fan will start and will cause it to be noisier than
normal, but this is normal function to protect the electronic control.
Solutions to Common Problems -
BeFore You call