34
The appliance does not get cold
enough
✓
Check if the temperature is correct. If this is not the case,
adjust the temperature appropriately.
✓
Make sure that you have not placed a large amount of
food or hot food in your appliance.
✓
Be careful not to open the door too often or leave it open.
✓
Check that the door is closed tightly.
✓
Keep your device away from heat sources.
✓
Make sure that the ventilation around the unit is
respected.
Your appliance does not get cold
at all
✓
Check that your appliance is connected to the electrical
supply.
✓
Check that the circuit-breaker for your house has not
cut out and that the fuse has not blown or been
unscrewed
Frost forms inside your
appliance
✓
Be careful not to open your appliance’s door too often
and not to leave it open.
some foods do not freeze
completely
✓
This is quite normal for food that contains a lot of
sugar, fat or alcohol not to freeze completely and to
remain partially soft (ice cream, fruit juice, etc.).
Frozen meat has white streaks
✓
Check that your temperature is correctly set and is not
at too low temperature
✓
Check that you haven’t kept this meat too long in the
freezer
The door is difficult to open
✓
It is normal for the door to offer some resistance to
being opened, particularly when you have just shut it: a
slight under pressure forms in your appliance to ensure
the door seals perfectly. AIl you have to do is wait a
few seconds before re-opening.
The appliance is not working
✓
Check that your appliance is connected to the electrical
supply.
✓
Check that the circuit-breaker for your house has not
cut out and that the fuse has not blown or been
unscrewed
Condensation appears on the
outside of the appliance
✓
This may be due to a change in the room temperature.
Wipe off any residue of moisture. If the problem
continues contact the local store where your purchase
was made.
Special odors in the appliance
✓
Check that you do not have spoiled food, if so, throw it
away.
✓
Check that your strong-smelling foods are packed.
